A1 Carriages Reviews - A1 Carriages Scam or Legit

Website:
 http://a1carriages.co.uk

Irene
3 months ago

If I could give no stars I would. My advice is to avoid this garage like the plague. We purchased an ex-motability Vauxhall Mokka from here in January 2020 with the useless 3 month warranty. Within weeks it was in for repair of a glow lamp (nothing too terrible) However, after less than 3000 miles and only being used for 7 months a major mechanical fault occurred meaning the entire EGR unit needed repacing at a cost of 拢1500. This was on a vehicle with only 31000 miles (supposedly) on the clock. Had this been within 6 months we would have legally been able to hand the vehicle back for a full refund under the Consumer Rights Act 2015. Even if we had purchased the equally useless one year warranty this mechanical fault would not have been covered. The garage didn't want to know but last week finally paid 拢500 towards the cost of repairs. Today the vehicle is again in the garage for replacement of the front wheel bearing at a cost of 拢245.47. Basically the garage sold a vehicle that was a heap of rubbish and not fit for purpose. We are now pursuing through the small claims court and Trading Standards. Hopefully this review will prevent someone else wasting their money. There are plenty of reputable garages, I suggest you use any one of them instead of this garage.
Thomas
6 months ago

Purchased a car here last week and Mark was very helpful and extremely quick with replying to any emails or calls. Test drove Tuesday, ready to collect on the Friday! 11/10 for service! Thank you Mark!
Julian
11 months ago

I brought a Vauxhall mokka from here, very happy and would definitely recommend this place
Jayme
2 years ago

I bought a 2008 Ford Focus 1.6 TDCi from these guys. The buying process was second to none. Admittedly, there was an engine malfunction light when I test drove the vehicle, but that was down to fluid from the Diesel Particulate Filter, which was fixed. Other than that, any problems that I have had with the car (which was only one with the parking sensors), I called them, they arranged a time for me to drop the vehicle off, it was looked at and the part was ordered. Good service considering that I only got the basic warranty with the car. I heard mixed reviews from this place, but for the most part, and especially for me, the service and cars have been fantastic. Good Jobs.
Wendy
3 years ago

Bought a car for 拢4000 and picked it up Friday afternoon supposedly with a full service and a years mot. On Sunday morning an engine warning light came on so I rung them on Monday, and to be fair they told me to bring it in on the Wednesday but on the way there the light went out and they couldn't find anything. On the Saturday car broke down and I called the rac who found the egr valve to be knackered. Phoned A1 and once again they didn't argue, arranged to have it in and replaced valve, so far 10/10. Have had car back for 2 weeks now and it coughs, stalls and bunny hops when I first start it. A1 now want to charge me hundreds of pounds to find out what's wrong with a car they sold me less than a month ago! I paid an extra 拢500 for a warranty but apparently it does not cover this. Empty bank account and broken car, cheers guys.

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