A1smartshop Reviews - A1smartshop Scam or Legit


1 week ago

Everything ok After 1 week My order came the item same as describe and better than expected, plan to order another one items.
2 weeks ago

E Commerce site full of offers. Staff customer service available, perfect shipping and packaging. Possibility of discounts, accumulate points and receive further offers. Best price and excellent quality.
There's a many items for all categories, and there's a possibility to choice the best! The possibility to use Paypal or credit card it's fantastic!
2 weeks ago

Very good product and response time, great seller I did some wrong setting and he was up with me for two hours to help me set my box up, very much appreciated cause of time difference to Australia. Highly recommended
2 weeks ago

Good price! Fees ok. Item sent quickly and efficiently, and through a known and reliable fast-delivery company where the tracking is simple and trustful. Good business!
3 weeks ago

I could not connect my watch to the app contacted A1 smartshop and they helped me to connect much appreciated excellent customer care 5 stars
1 month ago

The fastest and the best of all shops that I've been using since now. I bought an router and it arrived earlier than expected.
1 month ago

Excellent Seller A+++, Thanks. God Bless You. Very Good item, Thanks for details. Plan to order again on next month.
1 month ago

The shop owner didn't leave me out in the dark and helped me when the software has to be updated well after purchase. The upgrade was in a different language so it was invaluable 🙂
2 months ago

The parcel arrived in an excellent package, the package corresponds. Recommend seller
Very honest seller! Thank you!
2 months ago

Great product quick delivery and smooth transaction also great prices will definitely purchase from a1 smartshop again well recommend thanks.
3 months ago

The earpbuds arrived on time from Salford, the item price very best and the sound is also very good, plan to order the TV box on next time, the seller respond fast than other shop in UK, highly recommend this store.
3 months ago

I have just conducted a transaction with this company. Unfortunately the product I purchased did not not work correctly in the UK as it was locked. However this is a thoroughly reputable company as I sent the item back to Hong Kong and they refunded me with NO FUSS. They also reimbursed me for the shipping cost to send the item back. I can therefore only recommend this Company. They are honest and reputable and leave you with a feeling of TRUST and EXCELLENT CUSTOMER SERVICE. A BIG THANK-YOU to CHUN HUI PU at A1Smartshop !
3 months ago

I bought the Unblock TV Box and it posted from Salford arrived on time as describe and without tax. The seller respond within a very short time, best price and good performance, plan to buy another one later, highly recommend this shop
3 months ago

Great product quick delivery and smooth transaction also great prices will definitely purchase from a1 smartshop again well recommend thanks.
3 months ago

Excellent serservice,quick to answer my questions about shipping and and prices.Very good shop to make you online purchase with an excellent online support service.
3 months ago

I bought the Xiaomi speaker. The seller fast replied, Helpful customer service and the best price for the products on the internet. Fast shipping. Shipment prices could be a bit more competitive but great service overall. Good experience and recommend. Plan to order another one item.
3 months ago

I was swayed by the reviews on here and wish I hadn't bothered. Notice how most reviews only have 1 review. Seems a bit convenient to me. Google the real name of the company which is HUI FAI COMPUTER. CO. Not VAT registered and they do not ship from the UK. They ship the item in from Hong Kong and then ship it on from their warehouse. It is set up this way to give the illusion of actually being a UK item and actually shipped from the UK.

Ordered November 8th. Shipped November 9th. Another shipment email on November 11 which didn't track until late November 15th. Don't be fooled by their site though, they do actually ship from China to a warehouse in Manchester and then ship it from there. All for the illusion of it being from the UK.

Although it was supposed to be sealed it had clearly been opened. The router I bought says all over that it is only available in the Chinese Mainlaind, Hong Kong and Macao. It came with a foreign plug and a cheap adapter marked "For Export Only". There was also a printed manual (that they had put it, not the original Chinese manual) that says that there is no password on the router. There is a password on the router and they wont give it to me. Obviously it has been opened to put the adapter in and to supposedly take the password off.

I did email them and was told to return it or buy a sim unlock code from a dodgy site for $65. No offer of the password for the router. I emailed again asking for the router password and was asked if I had the sim unlock code. I asked to return it and suddenly he can offer the unlock code. I refused as I wanted the wifi password. There was another offer of a partial refund so I could get the unlock code. All I ever asked for was the password for the wifi and they cannot provide that. It did turn out the unlocked router I bought was in fact locked, and they know this when they sell it.

I asked for a label to return it and he said he can only refund after I had sent it back. We all know that that they have zero intention of actually refunding my shipping cost. I've been told several times that once the unlock code is used the router will be fine. The fact that I still don't know that wifi password makes me think otherwise.

I found out the reason my router had a password on it was because it had been used. Once I had done a reset the password disappeared.

Be wary too. They may ship from the UK to give the illusion that you will be getting a proper product and not a cheap Chinese import but you will be getting the cheap Chinese import with no valid warranty. You will also have to return the item to Hong Kong at your expense. All of this is to deter you from returning items. THE most dishonest company I have encountered.

Had to open a case with PayPal in the end.

They also flag any review that isn't positive which shows just how poor of a company they are. My review has been flagged twice now and there hasn't been an issue with it. An honest company wouldn't be as deceptive as I have found them to be.

3 months ago

Awesome eshop with best price and great service.
I have bought a lot of products from A1, the quality of the products is good and best price and no tax, the shipping time is incredible in few days. I can recommend A1 to anyone.
3 months ago

Very good drone, the seller is very attentive, delivery time a little delayed due to lack of stock but generally excellent. Plan to order again highly recommend to everyone.
3 months ago

A1smartshop is a company that places quality, good craftsmanship, and a reliable customer support experience above all else. Online, electronics can often be cheap and low quality. However, A1smartshop brings in tested audio products, wearables, and so much else. I've bought 7 products from them over the few years and they have all withstood the test of time and daily wear. A1smartshop is awesome and I recommend them to anybody!
3 months ago

Quickness respond to my order.Received item as describe. Plan to order again Best price arrived on time trustworthy seller highly recommend
3 months ago

Ordered a drone just over 拢400. Received it on time with no messing around. Took about 8 days (6 working days) as advertised. Can't comment on customer service as I didn't need to contact A1 but the product is great. Very happy. Thanks guys
3 months ago


In reply to the supplier鈥檚 recent response to my original review.

You state that the purchaser has to return the item to the supplier before a refund can be offered. Please tell me how I can return the item when I am no longer in possession of it? As very clearly explained to you on numerous occasions via email and through my review I was only in possession of the faulty drone for a total of 31 days before it randomly flew off without instruction and never returned! I have no drone that I am able to return to you, but I can return one additional battery, a controller with leads and a carry case that are now absolutely useless to me!

3 months ago

He helped me patiently and I could fix my problem quickly.
3 months ago

Long time buyer! Great products and fast ship for low cost!
I have bought from A1 for few times in the past, and I have never been disappointed. Every product that I receive has been exactly as described. Like A1 and I highly recommend them.

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