Abbapatio Reviews - Abbapatio Scam or Legit

Website:
 http://abbapatio.com

Abbey
3 months ago

Purchased a 12 X20 portable garage. Attachments for the end walls torn off within 1 week of setting it up. Then entire structure flipped despite appropriate anchoring as provided in the package. Four of the 8 side legs broken in half. Contacted Abba service and requested refund for inferior product. They said they do not have replacement parts and told me to follow up with Amazon as I purchased their product through that site. I really expected the company to stand behind their product and resolve the situation. Amazon to the rescue I guess.

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Cheryl
4 months ago

I have 2 umbrellas from Abba patio and I love them both! They are extremely sturdy and give so much shade to our deck and pool. We refuse to have any other umbrellas from now on!

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Paul
5 months ago

Love Abba Patio and all of their products! Very well made and high quality! I have several items from this company and love them all!

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Kyle
5 months ago

I absolutely love Abba Patio and their amazing products! Very high quality and well made!

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Eva
5 months ago

i have loved my umbrella. it's beautiful. it protects from the sun, keeping my kids under the shade.

i would 100% recommend this product.

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Ashli
5 months ago

This umbrella is extremely sturdy, great quality, and beautiful!! I was very surprised!

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Irene
5 months ago

This umbrella is extremely sturdy, great quality, and not bad on the eyes!

I highly recommend Abba Patio!

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Weston
6 months ago

Fantastic Umbrella. Quality is great and everything works as it should. Packaging was great. Highly impressed with the large umbrella base. My umbrella has not tipped over once even with the wind. Would highly recommend

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Karla
6 months ago

My daughter bought me one of ABBA's umbrellas as a gift from one of their distributers in May. The unit arrived and was missing a critical part that renders the umbrella unusable. The enclosed paperwork said to contact ABBA customer service directly. After assuring me twice that they had shipped the replacement part, I still don't have it. Their latest response is that they are not responsible for missing parts, and I should contact the place where it was purchased. Since its past 30 days, the store that sold the item will not accept any returns. If you're looking to purchase any patio furniture, I suggest you deal with any other manufacturer.

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Michele
6 months ago

This is one beautiful and well made 9' market umbrella! It really makes our patio area very cozy and comfortable! We love it!

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Ramiro
6 months ago

Wonderful Umbrella! I was pleasantly surprised at how well made and sturdy my 9鈥?market umbrella was when I in-boxed it! It鈥檚 awesome and we love how it beautifies our patio areA!

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Lucia
6 months ago

I love my patio umbrella, it鈥檚 perfect for a sunny afternoon on the deck. The umbrella is easy to ensamble and it comes with a cover. The fabric looks very durable.

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Carolyn
6 months ago

I love my patio umbrella. It is so easy to tilt to move around to block the sun. The color is really pretty too.

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Joanna
6 months ago

I have the 9 ft market umbrella that tilts. It's so easy and provides a ton of shade. I love that you can move it around with the push of a button to block the sun.

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Savanna
6 months ago

We got an amazing patio umbrella from Abba Patio! It鈥檚 is so big and easy to use! It keeps us shaded for hours! My kids can even have their pool under it. Fast and quick service!

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Jocelyn
6 months ago

I could not love this umbrella more. It looks absolutely beautiful in my yard. It arrived in a great amount of time and is so well made and durable. It does exactly what an umbrella should .

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Tiffani
6 months ago

I love the look the not only adds to our yard, but it is so well made and arrived so well packaged during shipping. I could not be more happy

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Leann
7 months ago

I love this umbrella! Super easy to set up. The crank handle is smooth and quick to unfold! I would absolutely recommend this umbrella to anyone!

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Cornelius
7 months ago

I absolutely love my patio umbrella from ABBA Patio! It鈥檚 beautiful and easy to set up. I would love to get more furniture from ABBA Patio.

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Kristofer
7 months ago

I love the umbrella! It鈥檚 very easy to set up and use! Would definitely recommend!

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Alaina
7 months ago

I received my crank and tilt umbrella & couldn't wait to put it up! It's very high quality, easy to assemble, and provides ample shade. I highly recommend it!

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Sean
7 months ago

I placed an order June 12 for a 9ft Patio Umbrella with push button tilt and crank- Beige. I received an email June 16 that my order was on the way and was provided a FedEx tracking number. As of today, July 8, 2020 I have not received my order and the FedEx status has not changed from "Estimated Delivery Date Pending."

I emailed Abba Patio July 6 and received a response July 7 from "Angie" stating my issue would be reported to a supervisor to get the solution for me, and that I would receive an email with an update 鈥渟oon.鈥?br />

This afternoon (July 8) I made two unsuccessful attempts to speak with a service representative at 1-844-642-2227- each time holding for 鈥渢he next available rep鈥?for at least 10 minutes, only to be disconnected.

On my third attempt I was able to get through. I explained to the service rep (who didn鈥檛 provide her name) my issue. She placed me on hold to review my order then advised me she would flag the email to which they had already responded as 鈥渦rgent.鈥?Then she said she would connect me to a supervisor and placed me on hold for a second time. While I waited I direct messaged Abba patio on both their Facebook and Instagram pages. I also posted directly on those platform pages. While still on hold, the call just dropped.

So in total I spent an hour trying to get my order issue resolved to no avail, not including the email correspondence. At this point I鈥檓 refuting the charge with my bank because I have zero faith that Abba Patio will resolve this. Very disappointing. Was very much looking forward to an Abba Patio umbrella as everyone raves about the quality. Unfortunately my experience thus far with their customer service has totally soured me and I will not be giving them a second chance.

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Natasha
7 months ago

No Show Umbrella/Horrible Customer Service
I placed an order June 12 for a 9ft Patio Umbrella with push button tilt and crank- Beige. I received an email June 16 that my order was on the way and was provided a FedEx tracking number. As of today, July 8, 2020 I have not received my order and the FedEx status has not changed from "Estimated Delivery Date Pending."

I emailed Abba Patio July 6 and received a response July 7 from "Angie" stating my issue would be reported to a supervisor to get the solution for me, and that I would receive an email with an update "soon."

This afternoon (July 8) I made two unsuccessful attempts to speak with a service representative at 1-844-642-2227- each time holding for "the next available rep" for at least 10 minutes, only to be disconnected.

On my third attempt I was able to get through. I explained to the service rep (who didn't provide her name) my issue. She placed me on hold to review my order then advised me she would flag the email to which they had already responded as "urgent." Then she said she would connect me to a supervisor and placed me on hold for a second time. While I waited I direct messaged Abba patio on both their Facebook and Instagram pages. I also posted directly on those platform pages. While still on hold, the call just dropped.

So in total I spent an hour trying to get my order issue resolved to no avail, not including the email correspondence. At this point I'm refuting the charge with my bank because I have zero faith that Abba Patio will resolve this. Very disappointing. Was very much looking forward to an Abba Patio umbrella as everyone raves about the quality. Unfortunately my experience thus far with their customer service has totally soured me and I will not be giving them a second chance.

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Alexis
7 months ago

Love our patio umbrella! Fast shipping even during Covid! The quality is great and it looks amazing standing alone and with a picnic table!! Also it鈥檚 huge! It gives our kids plenty of shade outside!

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Kyla
7 months ago

Love our patio umbrella! Fast shipping even during Covid! The quality is great and it looks amazing standing alone and with a picnic table!! Also it's huge! It gives our kids plenty of shade outside!

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