Abelleday Reviews - Abelleday Scam or Legit

Website:
 http://abelleday.com

Oliver
1 year ago

Very poor. Shoes arrived but size was wrong. Returned as per (complicated) instructions including emailing pictures of receipts of postage to China etc. No replacement shoes have arrived after months of waiting and no reply from 2 polite emails. DO NOT USE ABELLEDAY

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Zachary
1 year ago

After six months I still have not received some of the items in my order, and couple of weeks ago they鈥檝e stopped replying my emails at all.

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Madeline
1 year ago

Super disappointing! I have purchased two items from Abelleday before, when they arrived, I loved them! However I am still waiting on one item, which was purchased and ordered on 19/04/2019. They stopped responding to my emails on 9/07/2019 and have still not received my last item. Not happy Jan.

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Guadalupe
1 year ago

The shoes I ordered from them looked stylish. However, it took only a couple of weeks before the entire sole peeled away from the leather and they were ready for the bin. I have never had a shoe of such poor quality. It's such a shame, because the design of their shoes is really nice.

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Tosha
1 year ago

Keep away from this company..hope to help others…i am really angry for loosing my time and my money for something that is out of quality ..

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Ashly
1 year ago

STRONGLY ADVISE AGAINST BUYING FROM THIS COMPANY.
I ordered shoes – order took 6 weeks to arrive not the 1-2 week timescale stated by company. When the shoes did arrive they were not as described – colour and sizing were out and quality was poor. As per their instructions I emailed the company to request return details – communication was appalling – took them a week to respond to each email – they kept suggesting I keep the original order and recieeve a partial refund of 10% then when I refused and stressed I wanted to return the order increased offer to 15%. Eventually got return address in China and sent parcel off at my expense (拢13) using tracking on Royal Mail as they required on 11th May but still no refund and struggling to get a reply from them other than they will refund minus 20% restock fee once parcel received but tracking shows it left Chinese customs on 17th May. Luckily I paid through Paypal and after raising dispute with them they are issuing refund. Stay clear.

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Katherine
1 year ago

LIARS AND CHEATS. Items did arrive (should I be grateful?) but not as advertised. Instead of lovely green leather shoes I got horrible cheap plastic stinking rubbish. My whole house reeks. Now they won't pay for the postage back to China – it's half the cost of the shoes again but offer 20% refund instead. I am NOT happy! Am escalating via paypal.

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Rhiannon
1 year ago

Bad experience. As someone else said, these lovely people send you items which do not correspond to pictures on the website in terms of color, materials, quality and when you ask them for a refund they just don't get back to you, ever.
This sham company is basically a SCAM under cheap camouflage. They don't care about customers at all but only about their interests. PLEASE DON'T MAKE THE SAME MISTAKE TRUSTING THEM.
I wish this will help others, at least.

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Ginger
1 year ago

IT"S A SCAM! They are sending not the items you see in pictures, but just look alikes made of cheap stinky plastic! DON'T BUY ANYTHING!

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Lorena
1 year ago

I am still waiting for my order I have made almost 1,5 month ago. I sent them an email and they respond that my order delayed and they will send them in 7-10 business days.

Still no shipping news. Now want my money back! They are miserable!!

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Nathaniel
1 year ago

I did think this website was a scam since no item was dispatched after a month of placing the order. However, the item did arrive after a big delay (> 2 months). The problem was that it did not look as in the photo with its quality being lower than described and looked.

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Kristin
1 year ago

One star. Only because I can't give zero. Ordered items, payment taken from my account immediately. Well after the promised dispatch time, still no order dispatch email. Sent an email, no reply for days. Then they say all will be delayed longer before dispatch. Still no dispatch email even after the longer time. Emailed several more times, no reply. Finally got replies on facebook but couldn't help. Finally a waybill number sent, to be followed by an email from the carrier so I can track it – still no email from carrier. Abelleday say they can't tell me where my goods are because it's not them delivering! Now they say dispatch will be delayed. Beginning to think this is a scam. Have requested a full refund but not holding out much hope. Don't be taken in, customer service is non existent and they dont abide by the sales/deluvery terms they set out.
……And now they've blocked me from facebook and messenger – still won't answer emails. I've reported them to facebook. Next stop Trading Standards. They are complete fraudsters.

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Perry
1 year ago

I have placed an order for 4 winter items (3 dresses and 1 pair of trousers) since February 17th. Nothing has arrived almost 2 months later.
2 weeks ago I sent an email, the answer I got was "2 of the items will be sent to you within 10-20 working days" the remaining 2 will be longer (!!!). Last week I received an email telling me that one of the two dresses wasn't available so I should pick something else from their catalogue.
At this point, I consider my money as good as gone.

Update, April 16!
2 of my 4 items arrived. They had been posted off China on March 5th, but I assume they were been checked at the airport all this time..
Still waiting for the remaining 2 items.
I got another email from the company today identical to the one I received last week.. Does anyone read the correspondence, I wonder…

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