Acacia Energy Reviews - Acacia Energy Scam or Legit

Website: 11011 Brooklet Drive Houston 77099 United States
877-997-2946
 http://acaciaenergy.com

Xavier
5 months ago

These people lie continually about charges ..crappy
customer service that dont listen when you speak …ya can pay bill and be squared up but they will still disconnect for that token 10 minutes to be able to collect 30 dollar reconnect fee.if I could give – 5 stars I would…worst prepaid service out there

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Kelly
7 months ago

Do not fall for their Free Nights Promo. Make sure to read the small details if you don't want to get your account charged by $60. Will never do business again with this company.

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Willie
1 year ago

This company is very misleading it says that you get free nights you don't get free nights!!! you still have to pay the company that supplies electricity to everyone in Houston Texas charges a fee $0.10 a kilowatt Acacia says they give free nights stats BS very misleading I have reported this to the BBB and I'm reporting it to everyone else I can think of people don't know what this company or any prepaid it's a scam it's a rip-off people is not as far as please please read the reviews you can tell who the fake reviews are this is not a fake review

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Miriam
2 years ago

I have been very happy with my Acacia plan it's quick convenient and affordable.

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Geoffrey
2 years ago

I had an awesome easy experience the sale rep was so kind and helpful.

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Savannah
2 years ago

Quick and easy to enroll

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Julie
2 years ago

Fast service electric was on within a hour. Excellent. Acct # 176551 Tonia w

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Julia
2 years ago

Great customer service

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Dallas
2 years ago

Fast an easy service let's see how it goes* Jack did a great job with my set up awesome customer service

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Greg
2 years ago

It started out good with low rates a day. But then started to notice that each day it was going up by a couple of cents even if no one was at home. My rate went from $5 a day to now $11 a day and just keeps going up.

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Lyle
2 years ago

Horrible company I don't recommend this company no no no no

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Micah
2 years ago

HORRIBLE WOULD NEVER RECOMMEND THIS COMPANY. EVERYTIME I TURN AROUND THEY THREATENING TO CUT POWER! THEY MAKE UP RULES DAY BY DAY . THEY HAVE NOT SENT OUT ANYTHING SHOWIN MY USAGE AND PAYMENTS THRU THE MAIL !! I HAVE A 502 SQUARE FT APT BUT IM PAYING OVER 200.00!! A MONTH!!!! THATS OUTRAGEOUS!!IVE ASKED NUMEROUS TIMES VIA TEXT AND PHONE.THE APP IS EVEN MORE CONFUSING! I HAVE NEVER BEEN DISCONNECTED SO MUCH IN MY LIFE! They SENT A TEXT SAYING MY POWER WAS OFF AND THEY WERE CHARGING ME A RECONNECT FEE WHEN I TEXTED BACK AND TOLD THEM THAT MY ELECTRIC WAS NOT CUT OFF SO DO NOT CHARGE ME A RECONNECTION FEE THEY CUT MY POWER OFF AT THAT MOMENT !!!THEN I TEXT THEM BACK AND SAID WHY DID YOU CUT MY ELECTRIC OFF IT !!!? THEN THEY CUT IT BACK ON AT THAT MOMENT!! JUST TO CHARGE ME A RECONNECTION FEE!!!THEY WILL DISCONNECT YOU IF YOU ARE A PENNY SHORT! I WOULDNT WISH MY ENEMY TO DO BUSINESS WITH THIS COMPANY ! THEY ARE A PAIN IN THE !!!

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Kristie
2 years ago

164530 diana is a good representive… Like the service… But i do put money on almost daily but thats by choice because im struggling but they helped me keep them on when i had no money. Amanda

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Leah
2 years ago

I thought this was a good light company but i have to put money on my lights everyday and I'm not seeing why!! The other prepaid lights aren't like this.. not a good light company

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Moises
2 years ago

great service acct #133139

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Malcolm
2 years ago

Acacia is the best light company I鈥檝e had they give you credit to your account when your unable to pay your bill. I love it !!

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Myra
2 years ago

I have had just the most pleasant experience since I got with acacia I can tell that I will be with this Energy company for a while and I have appreciated everything they have done for me and also would like to thank Jose for helping me out today

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Bryan
2 years ago

Excellent and fast
168523

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Alissa
2 years ago

I HATE THIS COMPANY THEY ARE A SCAM THEY TRYING TO TELL ME I USED 60 BUCK IN 2 WEEKS I WOULD NOT GET ANYTHING THUR , YOU WELL BE ON THE PHONE WAITING FOR HOURS THAT FREE NIGHT THING IS A SCAM THEY ARE ALL SCAMER IM CHANGING MY COMANY NOWWW THEY SUCK BUT I HATE IT HATE IT HATE IT SCAMER

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Ashli
2 years ago

I like that you have free energy after 9pm till 5:59am

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Nathan
2 years ago

We would like to thank Acacia Energy for their wonderful customer service and willingness to always be of help when we call. Thanks Acacia!
Acc# 167736

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Bernadette
3 years ago

I am very please with the costumer service I received this morning through chat. Very understanding and honest representative. I also give 5 star to Alex who help me start my service Monday Feb. 19, 2018. Thank you all keep up the good work.

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Holly
3 years ago

I'm a single 60+ widow lady with Cancer & other health issues & Acacia came to my [email protected] my lowest hour. Thank you for your help and support.

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Tyrell
3 years ago

Great customer service!!! Account# 139073

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Marianne
3 years ago

Hello everyone I also read what people post about some things and to be very honest I am very happy with acacia energy. I always have power no outages when ever I need something the customer service is outstanding and always trying to make sure I have all the info I need I received a notice to to terminate service for late payment I knew I had paid my bill but the gentleman was very nice and respectful his name is Ambrosio he explained everything and on the letter it read please disregard if payment has been made. But all I read was termination of service. I have been a satisfied customer of Acadia for several years and I could have switched several times but I like the way I am treated and the kindness they always show me. Thank You Acacia Energy count me as a proud customer.

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