From phone conversations and emails they knew the models of the appliances in question, and any half competent repair company (which specializes in Smeg) would have known that repairs were a long shot. They should have told me this. In fact, as they were leaving one of them said "piece of advice mate: appliances that old, not worth calling us in". Well, thanks for letting me know at this point after taking 拢102 off me and achieving nothing.
Not recommended, and also puts Smeg appliances into a very bad light as these guys seem to be the main company Smeg uses in London.
Very very unhelpful – perhaps especially when you have to pay upfront. Why SMEG uses these guys, I have no idea – basically they dont give a damn. Use at your own risk.
I'm extremely annoyed that SMEG don't run a quality check on who they are recommending to do repairs for their machines….
Academy Engineering – sort out the guy who is booking in your jobs!!