9 months ago
deposit of stimulas check and they closed my account
The irs deposited my stimulas check into this account. they said they closed the account because my husbands name was on the check and not on the check. they closed my account and locked me out of it after i send verification of me and my husband. they told me they wouldnot refund my money to irs unless the irs sent them a letter for refund to be sent back to irs.
1 year ago
I have been teying to obtain authority over .my money since Sunday and still have been unsucessusfull..I am still being given the run around ..
1 year ago
I have a prepaid account with account now. On Monday April 1,2019 I requested a expedited payment sent to fund an account with a trading company. They sent an overnight payment which posted to my account April 2,2019. However the trading company declined my application. My payment is now in limbo, and I cannot get a definitive answer as to when it will return to my account. I've spoken to 4 different people and received 4 different answers. They want me to put a stop payment on it so they can get $20 on the deal They also told me it would take 3-5 business days to return automaticaly on my first conversation. Now after 2 additional calls they are telling me that I have put a stop payment on it and be charged $20. If not then it will take 90 days to return automatically. There was no physical check sent, it was a ACH transaction.
2 years ago
Big big scam holding money this bank scams and misleads if you think u will get your taxes right away when it hits your card. You got another thing coming. By policy they illegally hold all IRS deposits for five days so if you use this card you will not get it at least five more days later. Misleading to get money to hold its s big scam.
4 years ago
This company is running a scam and taking advantage of low-income and disabled people
4 years ago
Refusal to deactivate multiple UNAUTHORIZED ACCOUNTS in my name
I obtained & activated ONE Account Now prepaid debit card in 2015 while on disability. I tried DEACTIVATING the account only to discover THREE ADDITIONAL ACCOUNTS were activated WITHOUT MY CONSENT. I'm being charged the standard monthly fee on ALL ACCOUNTS and I no longer deposit funds into the ONE account I once used. My attempts at online/telephone contact are thwarted and no follow-up has been given. This is NEGATIVELY AFFECTING MY CREDIT SCORE. I WANT IT STOPPED.
4 years ago
trying to get people SSN
hi I believe this company is fake and is trying to obtain people social security numbers I also believe they are stealing people money by sending out false debit card into the mail and people enter there SSN thinking its real but when I went back to there site it allow you to put in any random 9 digits and it validates it as real even though it is not like just typing in 123 45 6789 will pass and validate
4 years ago
Restricteing credit cards after tax refunds and large amounts been deposited
They froze my card the day after my tax refund been received and then had me send documents for a week straight, keep hanging up on me, gave me the run around, some of the same reps spoke to me daily around the same time and solved nothing and lied about their names when clearly at the end of the calls their names showed up in my emails as the same people days at a time. They will tell you NO supervisor is available and when they do put someone on the phone it's their friend ,they let you wait 2 minutes to see if you hang up then make you wait again ,half the time disconnect the call and act like they can't hear you. They gave false addresses of the main office. Kept talking over me and didn't care. Once they receive your documents they open another account with your info and close out your account zeroing it out , so whatever money you didn't get to spend it's pretty much gone. This been going on for years over 559 complaints. And still going. They unfroze my card after going to a higher power in different states but I won't be surprise if it's locked out tomorrow AGAIN. And oh yeah it's limited on what you can spend so if I was you I would get what I need because they will hold your money and not refund a damn thing they don't care. It's best to have a lawyer on hand . And call BBB. Also call the actually METABANK.
5 years ago
Bank won't return money
Lost my debit card approx Dec7. 2015. Notified account now. Requested new debitcard. Was told I had to send them copies of my ID , address verification & info regarding my new address. I did that. 2 weeks go by & no new debit card. I call again. This time they say never received it even though I had received a confirmation that they had. So I resend info. Now it's 3 weeks after I had resent info. Received confirmation of receiving info. It's January 19. My card has been gone 6 weeks. I call today. They have the nerve to again say they never received the info. I ask them to return money to social security. They are saying they cannot do that. That they won't do that unless social security sends them more information which social security says is bullcrap. Social security says they will open investigation into them
7 years ago
I got a wired money transfer from family so accountnow has stop my account so i can't use my account so if your smart don't use them !!!! go to weird plastic there much better and no hidden bull$#*! !!! accountnow will freeze your account without sending any e-mails two your account two let you know whats going on !!! you will find out latter when you try two use your card God for bid your kids are sick and need meds don't depend on accountnow cause all they will do is put you on hold and pass you two thought Risk dept witch is know better so just say your money is gone because Accountnow is a big ass scam !!! they lie two you and they charge you 2$ a pop when you call two get your $#*! clear !! they also don't tell you that two after they take your money !!! so if your smart don't use Accountnow because they are a big scam if there ever was one !!!! i will be glad two share my story with everyone who will listen because i am truly a victim of accountnow !!!
8 years ago
I use it to book hotels online,pay bills,transfer money etc…I have never had any problems with accountnow.com.There are No ChexSystems Verification.You can use referral code MUSIC or MYBABYLOVE to receive up to $35 in free cash.Referral codes on any application cannot be added or changed after the application has been submitted.Once you are approved and you receive your card you can send money to other accountnow customers free of charge.Pay Bills,build your credit,borrow cash,shop and transfer money to your paypal account.Free debit card arrives in about 5-7 business days.You must be 14 and over to apply.
9 years ago
Something is wrong here – they asked for too much personal information; more than enough for identity theft. Why do they need my birthday and social security number? It appears they are about to use the information to obtain my bank account information and then link a credit card to it. Unfortunately they could do much more if they wanted to. Others have reported unethical activity.
10 years ago
Been using my AccountNow card for quite a while (11 months), no problems. Very useful as they supply you with a Checking Acct number and Routing Number – this allows you to sync your account as a normal bank account with paypal, stock, etc. Also you can instant transfer money to other people (or by check) with AccNow for free.
I've had a great experience with this card and would recommend it to anyone wanting the usability of a credit card, but without the interest rates or over draft fees banks have.
Other great bonuses are referrals ($20) and using direct deposit ($25)..
If you are considering AccountNow, and would like to get a $10 bonus just for signing up and making a deposit, use the link below:
10 years ago
Though at first I was nervous, now it turns out to be very useful. Not only did I receive a prepaid card, but also an online bank account is part of it.
10 years ago
Everyone has seen how many people get scammed by online companies that fraudulently bill you for an amount you never authorized. You can call your credit card company AFTER they ripped you off and beg for your money back, but that often doesn't end well and you are at their mercy. What I do now is get a pre-paid credit card and then put only the amount of money I want into it and that way I am protected against future charges. I think things like this are going to be the way of the future as people begin to only use credit cards for everything. Great for kids too…you can't have those little suckers running around with unlimited spending…
10 years ago
No problems with this site nor this company
11 years ago
No problems here.Great site!Its my favorite online bank! So many cool features! Never a problem here very trustworthy.
11 years ago
Have experienced no problems with this site. Only rated "Privacy" and "Vendor Reliability" less than excellent because they do not request your account number to log in, only zip code, last name, and last four digits of social and they can ON OCCASION be unreliable with their free SMS text alert service. Site is definitely child safe.