Accountsreceivable.com Reviews - Accountsreceivable.com Scam or Legit

Website: 5517 Hansel Avenue Orlando 32809 United States
1-877-832-2482
 http://accountsreceivable.com

Bernard
4 months ago

We submitted an account that was just over 90 days. They collected it and charged us 50%? I need to review the fees again. I thought it went 30 then 40 then 50%. If it's 50% at just over 90 days then this really isn't worth it to us. We'd be better off trying longer to collect it ourselves then if that doesn't work, turn it over to them. I mean, what's the difference if they're going to take 50% anyway?

They say they will keep you updated on accounts that you submit, but they haven't for us. I have to go into our account, check the notes and see what the status is. Then I have to call if I have questions or to check the status of an account in collection. I expected a more automated process or a better means of updates.

I checked on one the other day and the status was, "closed – paid in full". I thought, what? Did we miss posting a check from our customer or something and they're saying it's already been paid? I about freaked out. So, I had to call and I was told A/R was paid directly and that they would be sending a check. A few weeks later I received the check for 50%. I could not find anything in the notes nor anywhere else on my client page on this particular account that any of this had transpired. I would have expected a much better reporting of details for the fees they charge.

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Hailey
5 months ago

They collected on 2 out of 3 of my bad debts with clients who didn't pay. The fees were a bit higher than I would have liked but honestly, I would have collected $0 without their help, so I am totally satisfied.

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Dana
6 months ago

Hi everyone, this story goes back to 2013.

In 2013, we were owed $380k by a company. We engaged with Accountsreceivable to help collect from the company. Accountsreceivable told us to give them $2.5k to initiate litigation against them. We did, and they filed the lawsuit. We asked them for updates and they were always very hesitant to give out case information or updated information.

Thankfully, I am now a lawyer and looked up the public records of the case that was filed. It showed that the court paid out the money to Accountsreceivable ($150k) a year ago, but accountsreceivable NEVER updated us on the status or paid us, the client, the money. I am now initiating litigation against them for fraud, breach of contract, and punitive damages.

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Daniel
6 months ago

I have to admit I was a skeptic after reading all of the reviews but I understand this is a tough industry for sure but as a company, we have used multiple collection agencies but none of them have done a great job like Kaylee has. We have been working with Kaylee over the past 6 months and she delivers on great service, she keeps me updated, very professional and honest. Ask for Kaylee and you won't be disappointed.

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Clifford
6 months ago

Accounts Receivable has been a pleasure working with. My rep Kaylee is very professional & knowledgeable. They helped me recover 88k from another business who had previously owed me for almost a year! Saved my company during this pandemic… Can't thank them enough! I will recommend to all my friends & family

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Guadalupe
6 months ago

After dealing with numerous other collections agencies, I decided to give Accounts Receivable a try. I was very pleased to have Kaylee as my Agent. She was very tentative and helpful. This is definitely not an easy job, but Kaylee got the job done. I would highly recommend to ask for Kaylee when you call!

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Arlene
7 months ago

This company is by far the worst company I have ever worked with.

To make a very long, drawn out, frustrating process, short…

I started with one rep and was constantly talking to different people when trying to get things sorted or asking for information/help.

One of the reps was actually very rude..

I was never responded to in a timely fashion when asking questions

When I finally had enough and waited the 60 days to pull my files, I was Ghosted by my rep and the CEO. I made my complaints known and the reasons for them, and was basically told it was my own fault instead of being apologized to. Like how they asked on of my accounts to pay in american dollars rather than the Canadian dollar she was billed in. And invoicing me a higher percentage fee than was negotiated.

At the end, I tried to pull my final account after waiting the 60 days, and I was lied to, and told there had been a payment made so the account was still active, even though there was no payment made and I had the proof. I still was not given an apology, instead I was called berating because I demanded a response and an explanation and my accounts closed.

DO NOT USE THIS JOKE OF A COMPANY

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Catherine
7 months ago

Wow, I should have checked this company out before using them to collect money due our company. The sell was they collect the money and charge the activities of collection to that company. That way you get what you agree to.
Well apparently legal fees charged during the collection process are charged to my company. As it turns out their fees resulted in a 50% charge to all funds collected. That's the highest fee out there. Lesson learned! Never use accountsrecievable com. Literally, a $1000/month collection results in a $500.00/month payment and that after the moeny collected is held for 45 days.
This company deserves the F that Better Business Bureau has given them. Caveat Emptor!
If you are thinking about using this company, you might want to do a little more research.

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Darren
7 months ago

There was a judgement against me. Javier Cohen of Accounts Receivable was handling the case. He made a promise to me that if I made a payment for the judgement against me, the funds would NOT be released to the plaintiff untill she notified the court that the debt was paid in full, and that I would get documentaion from the court to that effect. In reality, AccountsReceivable.com paid her the money and my debt is still on the court records as NOT paid. Do NOT make any payments to them. You will still owe the money.

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Luz
10 months ago

I put in a claim with Accounts Receivable. By Wednesday, we had gotten payment in full! You guys are wonderful and take the stress out of one of the hardest parts of the job! Thank you!

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Josh
10 months ago

I don't understand alot of these review on here.. This company works for you FOR FREE to HELP YOU get your money back thats owed to you that you COULDNT collect on. No recovery, No fee as they tell you. I've had nothing but good experiences with them, they are quick to respond to my calls, emails & even sent me a referral fee for someone I referred to them for collections. I can say I am very happy with the results they have provided for my company…How could you be mad at someone working for you for free? I don't get it…

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Sandra
11 months ago

They are very nice and convincing in their "we will keep you updated" every 30 days- however- I look and there is nothing being done. When I signed up they said even though my business was small that they could help me, but nothing is done and it has been 3 months. One of my accounts with them they actually closed without my knowledge after collecting nothing and another one simply says that the patient refuses to pay. I got the same response and that is why I sent the person to them. SAVE YOURSELF SOME TIME AND DO NOT USE THEM!!

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Louis
11 months ago

NEVER NEVER NEVER do business with this company!!! My experience tells me that the "No Recovery No Pay" statement on their website is a FRAUD. Their account manager, Chris, contacted me to sell their full collection service. He reiterated their No Recovery No Pay policy and affirm they could collect the money for me by litigation offered by their legal team. He persuaded me to pay $100 upfront key saying this should be the only fee I need to pay before my money is collected. However, when it is time for litigation, he told me that litigation is outside their collection service, and requested me to pay an extra $1500 for attorney fee and court fee. He said that if I don't pay this amount, he would let the case die. I disputed with him about this new charge. But all of a sudden, he changed from a nice professional person to a rascal figure.
I am sharing my terrible experience here. Don't sign up business with this company! Their business is not to collect money from the debtors. Instead, they will trap you in to pay the upfront fee. Then they will force you to pay more and more hiding fees. Don't let them take advantage of you. Otherwise, you will lose more.

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Philip
1 year ago

Be careful with this fraudulent company DO NOT USE THEM THEY WILL KEEP YOUR MONEY IF YOU ARE OUT OF STATE. We sued them and they got our case kicked out.

GO ELSE WHERE !!! ACCOUNTRECEIVABAL IS FRAUDULENT !!!

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Janet
1 year ago

They are very persistent in the initial stage to get you to sign up. Once you sign up with them, they call your debtor a few times and then they stop. When you try to send them emails for updates, no response. I've sent them an email 4 months ago (multiple times) and no response.

If you need results, try CourtLinked instead, they get the job done http://www.courtlinked.com/ . I've used them for filing Small Claims and Collection. Disclaimer, they are a little slow but, they do get the job done and they are very responsive (through emails).

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Scott
1 year ago

I used them with a judgement and all the did was take my money. I looked into the background of the owners and there was all kinds of illegal stuff, lawsuits etc. I went with a company called Upstream and they got me my judgement in no time.

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Sasha
1 year ago

Misrepresentation of fee owed. Bill your company anyway if nothing collected. Do not trust this company.

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Meaghan
1 year ago

I did not feel comfortable dealing with the agent. He was too aggressive to get the deal done but not once he mentioned how much is going to cost me. Once I experienced that, I felt they hide something from me so, I did not go through with the deal. I spent over 23 years of my working life deal with inmates males and females in the State of Hawaii and the State of Nevada in the correctional environment. I have created six sense of not feeling comfortable when talking to people about certain issues. And this one fits the bill. The bottom line is, if they're not willing to express their fees, I don't trust them. And this one never did.

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Lorena
1 year ago

The Google title says; No Recovery No Charge – this is absolutely not the case so be careful. I paid this agency $1350.00 to collect $6000.00 a year ago April. Not one time in a year did anyone ever call me; I called them every month, never received a return call+. I have absolutely no proof that they even tried to collect the money owed to me. Finally after threatening on chat to write this email, an assistant name Ashley called to say the customer moved out of state. Honestly they owe me $1350.00, I asked for the refund and got "as you can guess" no response.

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Hugo
1 year ago

They prey on those that are trying to collect debts. They talk big, take money upfront (initiation fee) and then fall off the radar. They don't return calls, emails etc. even though they are supposed to follow up after 30 days, Never happened!

Stick away from this company and James Evans in particular.

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Carrie
1 year ago

I contacted this organization about a year ago to see if a collections agency would be a good choice for me. After thinking it over I decided not to go through with this because I live in a small town. This agency has been calling and sending me emails weekly ever since. I have even threatened to take legal action if they don't stop harassing me and the harassment continues. They are awful people who use excuses such as 'That wasn't me you were talking to' even though I have the call log on my phone showing the same name and number or 'I'm new here' when you repeat over and over to stop calling. I will be contacting my lawyer shortly to see if there is anything legally I can do but for now I'm going to make sure the world knows this organization is unprofessional, incredibly annoying, over the top awful people. DO NOT CALL THEM!!!!

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Rebecca
1 year ago

Website is easy to navigate and has no problems as far as I can tell. Layout is simple and manageable.

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Hilary
1 year ago

First off let me just state that John the manager Is a piece of $#*!.

I inquired about 50k worth of debt spread through different vendors with Rosa. She asked me for my docs and then consistently called me everyday to remind me.

I called back the number from a missed call to reach a receptionist. I asked her why her company would call me as frequent as they did, she said they were just doing their job. I asked to be taken off their call list and only remain in contact via email until everythingwas signed and situated… nope, she started giving me attitude in which I replied, if you can't do this let me speak to someone who can. Rude? Maybe a little, but it was the natural direction this convo was going. She then hung up on me…

I called back obviously a little mad, and asked to speak to the manager… when I explained how many times I was being called he said well we only Called you twice yesterday, and 2 times the day before… I said how about you no longer call me. And to please take me off your list. He hung up on me.

I called back and was a complete a$$hole. But guess what I got my name off their list.

Seriously… hitting future clients up like a debt collector will only get you this result.

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Lacey
2 years ago

Richard short is very polite and professional. He gets job done very quickly. He responded quickly to my email and phone calls. I recommended anyone who's need any type of collection help. I have try so many other companies but they don't do anything.

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Leticia
2 years ago

Our company does accounts receivable factoring for trucking companies. We have a good collection team of our own. But when our team can't get to a collection result we call in Jacob Mora at Accounts Receivable. We have confidence that if anyone can recover our loss its the Accounts Receivable team.

Collections is a difficult business. But if you need truly committed professional help to get it done, call this company.

Michael C Worthy
Owner, President and CEO
W W Payment Systems Inc.

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