AceGolfCartCovers

Read 14 Reviews of AceGolfCartCovers to check if it is legit.

Website & Phone:
(919) 964-0274
 http://acegolfcartcovers.com

Marina
2 weeks ago

Wrote a accurate review that was not one of the 1,500 5 star reviews on the website. They have not posted it, Will be filing a complaint with the FTC as a start to exposing this fraud.

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Leann
3 weeks ago

Place my order 1st week of December when website said max of 8 business days for shipping. Then it changed to ship date 1/29/2021. Requested update with no response. Bought one enclosure previously with no issue, now having trouble getting a response. Use this company as a last resort.
Can not add photos because product has still not arrived after 2 months.

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Tanisha
1 month ago

this is not specific great for me

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Grant
1 month ago

Dealing right now with this company on an issue we have with their product and not getting resolution. How does the reviews on their website have only 5 star glowing reviews? I am retired and think I will make exposing this fraud a hobby for the next month or so.

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Theodore
1 month ago

This company has almost no customer service You can't get thru to anyone on the phone and they might respond by e-mail once but when you dispute their position you don't hear back anymore. I bought two items from them. One was a cart storage cover. I mistakenly ordered a two passenger cart cover when I needed a cover for a four passenger cart. They ask you to send a picture which I did and even though the pic clearly shows it is a four passenger cart they shipped the two passenger cover. So partly my mistake, partly theirs. When I messaged them they simply referred me to their return policy which says no returns as the covers are "custom made to order". They added that four passenger cart covers are currently out of stock. The statement that the covers are 'custom made to order' is a big fat lie when it comes to their storage covers. I tried to point that out in my reply to their response. Since they said the four passenger covers are out of stock, I said, "how can that be if the covers are "made to order"?" They only sell two types of storage covers, a two passenger and a four passenger cover. There is nothing "custom made to order" about them. Anyway, they never responded again. I took pics of the cover and put it on my local marketplace selling site to see if I can at least re-coup some of my money. I have not opened the second product I ordered yet (golf cart side curtains with valance). I suspect once I do, I'll be on here with another one star review and another disappointing story. STAY AWAY!

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Cori
3 months ago

Yamaha sunbrella cover never fit. I bought a year ago, no response after sending pics showing the enclosure doesn't zip. Dont buy or you'll have useless enclosure and out 600+ dollars.

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Brennan
4 months ago

If you get an enclosure, it is wrong, or you do not like it for what ever reason, you will pay shipping, plus a 35 percent restocking fee, to return it. You will never talk to a person, you will not get any satisfaction, or all your money back, beware and good luck dealing with this company.

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Julius
7 months ago

After my Yamaha Dealer viewed the Curtains I have been informed that the Curtains are not fit for this Model, even if the Box shown it should be." Drive 2" Numerous time I contacted the Seller by Mail and Phone, no response at all. I requested a Return Label without any response. Buyer beware for such Business practices. Now I'm stuck with the unwanted Curtains in my Garage.

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Katelyn
11 months ago

They sent the wrong golf cart cover…had no need to use it till the weather got bad…tried to put it on a cart at my club yesterday and found out they had sent the wrong cover and it didn't fit..their mistake. Called and tried have a settlement, either reimbursement or exchange, they said, sorry, company policy was only 15 days…absolutely ridiculous on a seasonal product…AGAIN…THEIR FAULT< WRONG COVER!!

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Lorraine
11 months ago

This company advertised an enclosure on their web site that I ordered. Then they requested a picture of my cart that needed to be sent within 24 hours and I sent one. Then they communicated there would be a 3 week delay and I could upgrade my order. I declined and requested a refund. At that point, they would not reply to messages and refused to disclose a phone number that would be answered. These guys are horrible to work with! Regardless of how good the deal appears, do not buy anything unless you want a play the "bait and switch" game!

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Eli
1 year ago

If you order from this company and the cover does not fit they will charge you 35% restocking fee and you have to pay to ship it back. Stay away from this company. Other reviews say the customer service was rude, I totally agree. Again, read the fine print and stay away from this company

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Derek
1 year ago

I ordered a "universal " fit cover. It does not fit at all. Vincent was rude, short, and uncooperative. I am out $200 with my only option of paying for return shipping and a credit towards a cover twice the price. I highly recommend shopping elsewhere.

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Jenelle
3 years ago

Ace was great to work with. I like my cover for my ezgo cart and overall everything works great and easy to install.

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Julianna
6 years ago

When I researched golf cart covers on line, I found Ace Golf Cart Covers. Their web page boosts of lowest price and excellent customer service. There were 61 reviews on this site. Only four were less than 5 star, and they were 4 star. This should have made me suspicious. Golf cart cover arrived. No instruction manual, and a factory defective part. Talked to Jeff. He first said they did not have instruction manual for this cover. In a later phone call Jeff changed his story to they now had reprint instruction manuals for this cover. Jeff also said he would send me a instruction manual and a replacement part for the defective part. It's been over a month and nothing from has been seen or heard of from Ace Golf Cart Covers. I gave Ace Golf Cart Covers a one star only because there was no lesser option.

Is AceGolfCartCovers legit or scam? Can I trust AceGolfCartCovers?

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