ACH Reviews - ACH Scam or Legit

Website:
 http://aircraftvacuums.com

Ericka
5 months ago

i ordered my polisher on from currys six weeks later all i had was a battery charger so went on face book and there was this review so clicked on it put what had happened and the next day Shane rang me and i told him sent him the photos' of the battery charger on my front door mat he know i had paid for it and the next day it was here i call that brill service and very pleasant and so helpful i had just lost one of my dogs so i was hart bracken and just been told i had ouster Arthritis and had been in so much pain so with one thing and anther i was well down and he made my day so much better as i had been to currys in Grantham and got no where contacted them on line as well told me the same old thing and still got nothing so all ended well thanks to Shane

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Roderick
5 months ago

Purchased Dec 19 and after first use at end January 20 found battery life always poor running fully charged for no more than 20 mins then after 9 months and used no more than 18 times battery would not hold a charge. Impressed after purchasing new battery to get a call from Aircraft explaining in view of light usage as a gesture they would refund my purchase monies for the new battery. Very helpful and sorted the problem in the best way.

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Hailey
5 months ago

I really love this product. It makes floor cleaning so easy and satisfying!!
I had a problem with it and contacted Aircraft regarding repair. They suggested I send it to them and they repaired and serviced it free of charge. I had it back in just over a week. Really exemplary customer service. I can wholeheartedly recommend both the product and company. Thank you.

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Wendy
6 months ago

Great product! Can't recommend the PowerGlide enough. It leaves my floors looking amazing! Also great that you can use any cleaning product of you choice in the machine. I would highly recommend it.

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Jamal
7 months ago

After a little problem with my product and a little miscommunication Aircraft have contacted me personally to sort out the issue. I really appreciate the help as I love this product and would be sad if I couldn鈥檛 use it again. Thank you

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Ernesto
7 months ago

Absolutely love the Aircraft floor cleaner, it鈥檚 so easy to use. Great on my tiles and wooden floors, all shining. Very happy with this product.

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Mayra
7 months ago

Love my aircraft floor cleaner/polisher, it has transformed the look of my floors (all of my floors are wood, no carpet at all). Once you get used to the controls (I needed a call with customer services and they were brilliant and explained everything to me), you know with very little effort, your floor will look amazing

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Diane
8 months ago

I purchased a PowerGlide unit for my house and the unit is just brilliant, dries super quick, buffs the floor to perfection and brings out a real shine in what are 8 year old tiles! Could not be happier with the product, great for the environment too with reusable and washable pads. They have knocked it out of the park with this one and look forward to more products release by AirCraft Home.

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Desiree
8 months ago

No hassle great little floor cleaner. I've tried them all this is by far the best. Great for along the edges and battery lasts much longer than expected. You can use any type of cleaner fluid which is good and its a doddle to use, quick and effective. Mrs over the moon, even though I do the cleaning !

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Brock
8 months ago

This little machine cleans 710 m2 floor in our church at least once a week. The fact that it is lightweight is much appreciated by our cleaners, and the speed at which it can cover so much floor space is appreciated even more: before we had the Powerglide, only 1/4 of the entire floor could be cleaned every week due to time pressures. And it is made in Britain, hurray!

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Joan
8 months ago

Have had my aircraft floor cleaner for ten days now and I wish I had had it longer. It鈥檚 a great machine, quiet, quick to set up, simple to use and has left my floors, all vinyl, sparkling. As a person with chronic illness it鈥檚 given me more than just clean floors though, it鈥檚 given me a way to maintain my independence by enabling me to keep my home clean without causing me pain, difficulties or requiring the assistance of others.
It took a few tries to get used to its power/weight but for most physically able I鈥檇 say it鈥檚 very lightweight to manoeuvre.
Aside from the product though the reason for giving it five stars is also for the customer care I received. A website issue with my address caused a problem with placing an order but the owner was quick to reply to my emails, incredibly helpful at trying to find the solution and very generous with his time and care in helping create the order. My machine was with me within a couple of days and all the tips I was given meant it was ready to go with clear and simple instructions.
If you are looking for a machine to give you peace of mind, clean floors, is easy to use, store and care for with a customer service that means any issue will be dealt with then look no further than the aircraft

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Brett
9 months ago

I have tried several hard floor cleaners in the past but often find they leave streaks or marks. Invariably, I end up on my hands and knees cleaning off and polishing the imperfections. Not so 鈥?my new PowerGlide. Just fill up, switch on and off I go. In the blink of an eye, I have a beautiful sparkling floor with virtually no effort. In my view, it is the best hard floor cleaner on the planet 鈥?bar none. I give PowerGlide 10/10 and recommend it to everyone

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Gilbert
9 months ago

Great company, great product . Excellent customer service very efficient I would highly recommend

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Rochelle
9 months ago

I love my AirCraft mop – in fact I had quite a panic when it broke as with 2 small children and pets, I have become rather reliant on it.
After emailing the company and detailing the problem (which was a small plastic part that has snapped) they diagnosed the problem and asked me to return the broken part.
It was returned fully working within a few days – with no additional charge for the repair. Excellent product and customer service.

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Bridget
9 months ago

I purchased an Aircraft PowerGlide floor cleaner after seeing it feature in an online video and I am so pleased I did. It is quick and easy to use and takes the effort out of cleaning large area鈥檚. It does it in a fraction of the time in comparison to other methods. The thing I like the most is that it doesn鈥檛 leave your floor really wet or with smears.

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Lacy
9 months ago

After having an issue with the battery I received excellent customer service from this company.

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Britni
10 months ago

Very prompt reply online and problems sorted out immediately with no fuss.
Very pleasant emails and could not do enough for me.
A very satisfied customer.

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Tiana
10 months ago

Excellent product which glides effortlessly over the floor making a tedious cleaning job even enjoyable – this product is highly recommended – John

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Hillary
10 months ago

Great experience with air craft, bought a mop that after few months had a battery fault , they replied within an hour of emailing and sent a new battery out that day, still had issues so sent a brand new mop to me so I had no more issues. Excellent service and the best mop I鈥檝e ever had too. Would recommend both for the products and the customer service , 5 star review , would give more if could.

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Olivia
11 months ago

Both my brother and I have purchased an Aircraft Power Glide floor cleaner. We both have new houses and amtico flooring. This unit is a fabulous item for cleaning tiled floors. So much better than a mop and bucket. The floors dry quicker and the task is that much easier.
I had to contact Aircraft to find out a resolution to a problem. They were fantastic in their response. Fortunately I read the instruction book again and resolved it myself.
Can only recommend the product and customer care

Thank you

Pete Cartwright

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Willie
11 months ago

I have over the years bought every cleaning machine possible to help with the cleaning and polishing of tiles floors in all kinds of rooms from a pool area to kitchen/bathrooms with different types of tiles but none in any way surpasses the Aircraft glide machine. It is truly magnificent. A pleasure to use and the ease of the gliding action is so simple… air glides along the floor!! I cannot recommend this machine highly enough and if you don't own one already, then you REALLY should.
Their customer service is exemplary and their attitude towards clients is a breath of fresh air!
Well done to you and thank you
GP

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Meghan
1 year ago

Recently bought a power glide cleaner which is an excellent floor cleaner. I unfortunately had a problem with the battery. I emailed customer service and received a response almost immediately. Problem dealt with without hesitation. The customer service is impeccable. 100% recommended this product and service.

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Samuel
1 year ago

I bought a PowerGlide from Lakeland which had small problem. Rather than going back to Lakeland I contacted AirCraft directly for some advice. They replied immediately & couldn't have been more helpful. They went above & beyond to resolve the issue. I'm seriously impressed with their customer service.

The PowerGlide itself is a great bit of equipment!

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Kelvin
1 year ago

I purchased an Aicraft Pilot vacuum in 2017. Less than 6 months after having it, it had to be returned for repairs. This was of no issue and dealt with quickly. However, just 5 months later, before having owned the vacuum for a full 12 months, it again malfunctioned, it had a faulty wheel that prevented it from going anywhere.

During this time it took over 6 weeks to get the problem sorted. The customer service was basically non existent. They rarely replied to my emails. Eventually they offered to repair it but after taking it, it took over 2 weeks to return the vacuum to me and again, there was no contact or information from them regarding the status of repair.

Now, just 12 months later the vacuum is again, broken, with the same problem. Again, I contacted Aircraft and received one reply saying that they would be in touch. That was over two weeks ago. I have heard nothing.

Although the vacuum is good when it works, it鈥檚 not worth the hassle when it is broken. Terrible customer service.

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