Ackermanmusic Reviews - Ackermanmusic Scam or Legit

Website:
 http://ackermanmusic.co.uk

Karen
3 weeks ago

Excellent customer service, so helpful and knowledgeable about the instrument. Also incredible delivery, I ordered the keyboard at 11:20am, had a call 10mins later saying someone was passing this way, and I had the keyboard delivered to me at 12:20! If only everywhere was this fast and efficient. Brilliant.

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India
4 weeks ago

Brilliant customer service and excellent delivery time.
Bought my clarinet from Ackerman Music and was extremely satisfied with the experience.
The delivery was very fast (right on the next day, as I remember)
I first ordered a more expensive clarinet but later sent it back because I changed my mind and decided to buy a cheaper model. I got refunded all 100% of the difference in price and the refund was very very quick which I really appreciate.
The impression I got is that the company is not just making money but really is trying to provide the best service possible, so I would very recommend the company to anyone.
Thanks Ackerman Music.

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Lewis
9 months ago

I am a busy piano teacher in Hertfordshire and have used Ackerman Music exclusively for all my personal and students' music for a decade. They are friendly, helpful and efficient. During the current crisis my students have had to source their music directly from Ackerman Music and received a first class service. They are to be commended for coping so well in the current situation.

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Jarrett
9 months ago

Ordered a Yamaha trumpet mute, price was extremely competitive, there was a cheaper one but it was only 拢4 cheaper from a large German music store. I preferred to spend locally so went with Ackerman鈥檚 and I was disappointed. I ordered on late Wednesday night and received it Friday…. excellent service and will definitely use again.

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Lucas
10 months ago

BEWARE they state that items are in stock on their website and will process your order, take payment but the following day may send you an email to tell you the product has been sold to someone else. Even then the product still shows as in stock on their website. They say that there is disconnect between their online system and physically allocating stock which leads to double or even tripple bookings in this case. This archaic manual system can cause disappointment and unfilled orders. Personally I will never shop with them again becase the customer service was poor and needs attention.

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Ciera
1 year ago

The sheet music prices are great, as well as delivery and customer service. I often get music from here rather than the largest sheet music companies

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Miguel
8 years ago

Excellent , easy website,good communication,quick dispatch,speedy delivery, well packaged, excellent product, Thanks

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Nora
8 years ago

I live in Japan,and I ordered an alto saxophone from this shop.
It responded and shipped quickly and gently.
The item I received is very good condition.
I like this shop and I want to buy from it again if there is a chance!

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Cristal
8 years ago

I ordered a violin for my daughter from Ackerman music. excellent product and good service, would definately order from them again.

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Jeremy
11 years ago

Have used them for years, from reeds to a brand new clarinet. Price same or better than anywhere else, promt delivery, very helpful on the phone when I was trying to source something. If there's a delay or a problem they let you know, & they always doo what they say they will, when they said they'd do it. Excellent range too.

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