Acorn Stairlifts Australia Reviews - Acorn Stairlifts Australia Scam or Legit

Website: Unit F, 6 Narabang Way Belrose 2085 Australia
1800 158 676
 http://acornstairlifts.com.au

Lloyd
1 month ago

the thing does not work

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Vincent
1 month ago

My 92 y.o. mother and I are very happy with the Acorn stairlift we had installed. It certainly makes it much easier for my mother to manage the stairs, especially when descending. Grant took the time to explain the benefits of having a stairlift and we were impressed with his knowledge and professionalism. We ordered the stairlift on 8 December not expecting it to be installed until after the Christmas period. Accordingly we were overjoyed and amazed to be advised that the stairlift would be installed on the 11 December. It was installed by Shaun, a friendly and personable engineer, who then took the time to demonstrate the operation of the stairlift to us. We are very happy with our purchase and would have no hesitation in recommending Acorn to anyone considering the purchase of a stairlift.

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Ian
1 month ago

Super fast and efficient service Lovely customer service

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Bradford
2 months ago

Two guys arrived early around 8am and had it all done by about 11.30. There was no mess, they were very polite and efficent and it's good to know they will take care of any future maintenance issues. I am 100% happy with the lift the installation and the whole outcome. Thanks Peter & Claudia

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Roderick
2 months ago

ABSOLUTLEY IMPRESSED ,JAMIE COULDNT HAVE GIVEN BETTER SERVICE .Lift impressive and doing all I expected.Thank you to all.cheers MargP

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Sonja
2 months ago

From the start, we had a very positive experience.
The customer service, sales, electricians and installer were kind, considerate, thorough and professional.
The chair is for our 93 year old mum to give her more independence and confidence getting around the house.
The Acorn chair lift is a great product and easy to use.
Thank you to the whole team that was involved.
Paula, Nadia and Lidia.

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Kelli
3 months ago

A frail friend of mine that lives on her own in a small double storey unit that I own broke her wrist on a Sunday lunchtime. I rang Acorn lifts on the Monday morning and by Monday lunchtime Martin was at the unit measuring up and advising the most suitable options for the circumstances.

Acorn re-scheduled a couple of less urgent jobs to fit me in on Friday afternoon, which is when Aaron did an excellent job supplying and installing the stair lift.

I was impressed by how focused everyone at Acorn was trying to help get a stair lift installed before my friend was out of hospital.

[I should say that on the Monday morning, before I telephoned Acorn, I telephoned another company (Company X) that installs stair lifts. I wasn't impressed with Company X's phone manner. That aside, I was told it would be two weeks before a stair lift could be installed if the required parts were in stock, otherwise it would be between 3 and 4 months. I did get a ballpark estimate from Company X of the cost to supply and install the stair lift, so I was ready for Acorn's firm quote when I met Martin … Acorn's price was half the ballpark estimate from Company X. I am not joking. That is the case!]

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Tony
3 months ago

Dale was an excellent tradesman, and very personable.
He fully explained the workings of the lift to my wife and I.
We consider him to be anasset to your firm.

Eric and Irene Biggers

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Frankie
3 months ago

Easy to use. Very small waiting time before installation which was done effeciently by a helpful and pleasant technician. All good

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Bobbi
3 months ago

Great service, thank you

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Mathew
3 months ago

excellent and quick service

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Karina
4 months ago

Mum loves the freedom and mobility the Stair Lift gives her. Great friendly company (Acorn) is to deal with, fast efficient install and nice people to deal with ….. very happy

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Ronald
4 months ago

I was very impressed with the work putting in the stairlift your worker are excellent workers
Thanks for my stairlift lovely job
Kind regards Bernice Hogan

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Shanika
4 months ago

Thanks. Husband still needs to make sure lift connects with charger up top. I'll moniter his use

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Shanika
4 months ago

Thanks so much to the whole team that helped me with the installation of the chair lift for my Dad.
He is using it and loves it, always has a great big smile on his face as he is coming up or going down the stairs.
I鈥檓 no longer anxious about any falls my Dad could have, huge relief to have the chair lifter in the house.
Thanks so much!

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Pamela
4 months ago

This is my second Acorn stairlift. They are reliable, safe and unobtrusive. It was installed by a service man who understands good service. Servicing is always easy and prompt despite me living 4 hours drive from Melbourne. He came at the time specified, installed the lift and cleaned up, then packed away the old lift for recycling. Everything I had requested.

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Garrett
4 months ago

James the installer was efficient and friendly and explained the operation to us with great clarity

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Penny
4 months ago

From the 1st phone call to the wonderful gentleman who installed our stair lift it was a professional,friendly,informative experience. I would highly recommend Acorn stairlifts to everyone. The gentleman that came to the house to give a quote was so informative and knew his stuff and made my Father whom really didn't think he needed a stairlift feel at ease and sold him over. They said it would take 2 weeks to install but I rang them and asked if they could do it earlier as my mother whom really needs the stair lift and is in hospital atm needed to come home for a visit they were truly amazing and thankfully they moved the date earlier. The whole experience was easy and made us all feel that this is the right and safest way to go. Thank you Acorn you are true professionals.

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Preston
5 months ago

Very informative and extremely helpful..very happy with our purchase.

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Britni
5 months ago

Efficient professional and pleasant

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Mario
5 months ago

My wife had trouble using 17 stairs to a second story building. Called ACORN STAIRLIFT to visit and get a quote. Ross RAGINA attended on 14/08/20.In a very profession manner he measured for a straight stairlift. Everything was explained and quote given which lasts for 60 days. On 15/09/20. LUKE AND AARON arrived at 8am as informed by email14 days prior. LUKE was instructing AARON as he was learning the ropes. The two young blokes were very professional in their manner and the installation of the Stairlift. My wife and I would thoroughly recommend anyone with difficulty accessing a stairway to contact ACORN. The quality of the product and the manner ROSS,LUKE & ARRON displayed was second to none. Now a happy Wife is a happy Life. Thanking all involved at ACORN STAIRLIFTS

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Ashlee
5 months ago

The project was professionally handled from the original quotation to the installation.

The system was installed with two remote controllers. However, they gave intermittent operation. The installing technician came back to our home to assess the problem and removed the aerial from its position inside the device. as fitted in the factory, and left a section of the arial outside of the stair lift housing.
This resolved the problem.

I would have awarded a five star rating if the remote control function had worked correctly without modification.

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Pablo
5 months ago

Excellent efficient service from measure and quote to installation all staff were very pleasant and efficient.

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Laci
5 months ago

A pleasurable experience – with one sugestion.
Being in our 80's and recognising possible future needs, we enquired about a stair-lift from ACORN.
A very friendly and knowledgeable representative visited very soon thereafter and after reviewing our needs and answering our questions explained very clearly how they could install and we would operate an ACORN Stair-lift. He also gave us an on-the-spot quote.
Within two weeks of our acceptance – the stair-lift was installed by a specialist 'installer' with minimum fuss in just two hours, giving us a thorough run-through and ensuring we understood its operation before leaving.
We have to say all our dealings with ACORN personel both over the phone and in person have always been pleasant and helpful.
We are very pleased with our purchase.
The one comment we would make about the unit itself is that the foot-rest needs a forward pull-out extension – the necessity to tuck-in your legs so much to find and place your feet on it is 'awkward' and uncomfortable, especially for the larger person.
Thank you.

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Andre
5 months ago

The Acorn team are professional & efficient.

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