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3 months ago

WARNING: Terrible service. We purchased a ResQLink PLB last month along with a Cat 1 Global Fix V4 in preparation for our Atlantic Crossing with the ARC organised by the World Cruising Club. On Monday, during an offshore passage we were contacted by the Spanish Coast guard regarding our new PLB which set itself off. On inspection, the antenna was stowed and the safety cap closed. The PLB was in the pocket of a life jacket that was not being used, in a dry place. After contacting ACR, it looks like we may not get a replacement until after our departure date. This is highly disappointing. If I was them, I鈥檇 want to get the product back to figure out whether there is a manufacturing problem as malfunctioning beacons endangers lives.

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