3 years ago
We ordered a Joules fleecy-lined shirt, and 4 weeks later a completely different item arrived. It was a thin, possibly knock-off Abercrombie blue shirt. Having contacted Acrorats 3 times since to complain and ask for a returns address (aside from the Chinese address on the packaging) I've had zero response. None of my messages have been replied to and there's no sign of the high quality, expensive Joules shirt. I expect it's likely a scam and wouldn't ever trust this website, or recommend anyone else to do so.