Action Reviews - Action Scam or Legit

Website:
 http://action.com

Brad
4 months ago

Bought a smart bulb from Action on weekly deal. Opened it only 2 and a half weeks later. When opened, I found it is faulty, so I went back to Action to exchange it. They took the old one and gave a replacement but charged me with the price difference mentioning that current price of that item has increased. I have had this situation earlier where the store promptly replaces the item without charging any price difference. In this case, I found Action very unfriendly. I complained about this to Action customer care. It took 2 weeks to get a reply from Customer Care offering a refund of price difference. I went to the store and later claimed that refund.

Fun Fact: The replacement I got was also not the same model as advertised. I didn't bother to go for exchange again. At least it was working!

LESSON / ADVICE: If you buy anything from Action during Weekly sale, check it immediately and if faulty, get it exchanged during the sale period.

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Brandon
10 months ago

They refuse to take cash payments.
This is against the law they have to offer at least two payment methods.
I had filled up my cart but they refused my money so i decided to walk out empty handed.
But i gave them the advice to close the F stores if they refuse to take my money.

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