Active Mobility Centre Ltd Reviews - Active Mobility Centre Ltd Scam or Legit

Website: 178b Belasis Avenue Billingham TS23 1EY
01642 805050
 http://activemobility.co.uk

India
4 months ago

Shocking lack of customer service or interest in same. Ordered and paid for Invacare shower chair on 3rd September. Phoned next day to find out delivery date(stayed next day dispatch on website) and then learned that item not available until 28th September. Waited until 1 at October when I phoned them again. After a while, I was informed that chair was coming in and may be sent for delivery next day. To my surprise, it was delivered on Tuesday 6th. When assembling, found a nut and 2 washers were missing. Phoned at 4pm to inform of the omission/ loss. Was informed that the relevant department would be informed. Phoned the next day, Wednesday to be informed that they closed Wednesdays. Phoned next day to hear 鈥淚鈥檒l chase it up鈥? Heard nothing more so phoned yet again on Tuesday 13th October to hear that it is 鈥渋n hand鈥? Today is 14th and still no parts. Net result is that they have had the payment since September 3rd and I still have no working chair at end of 14th October. If this is service to disabled people, then their disabilities are even more of a handicap when dealing with these clowns. Deal with this outfit at your peril as they don鈥檛 seem to care once they have your money. I have had to contact them throughout this sorry saga to find out what鈥檚 happening. They haven鈥檛 even bothered to keep me informed.

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Beverly
2 years ago

I went in yesterday. after ..TGA the people i brought my scooter from , said i should, as they sold them and could help us . my battery had died and needed conformation of the fault .to which they said they would check it !!! but the grumpy older man was not happy about something he was not going to make any money from, and said he might have to charge us for his time ..by his attitude i felt he really was not interested ,unless he was selling you something … what has happen to day with good will!!. had he had a better attitude i would go back but he has put me off

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Kali
2 years ago

We were going to order a new Helium wheenchair for my son online but they recommended we made a visit to the shop for a proper fitting. We live a long way away so didn't really want to, but made the special trip and are SO glad that we did. We would never have got it so perfect if we did it online and it was really worth the visit. My son loves his chair and now wants to upgrade it with some electric wheels that he saw in the same shop

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Kassandra
2 years ago

I really appreciate the service and depth of experience that Active Mobility have on hand. Needing to use mobility aids is new to me and I was daunted by the variety and selection but the showroom staff could not have been more helpful and could not have reassured me more. I have much more confidence in my daily routine now and know that I will be back again for more of their great service

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Joann
4 years ago

Wrong goods received following clear and concise discussion and understanding of the EXACT part required. Goods retuned promptly within 5 days at a cost of 拢17.40 to me of course to which I am told is non-refundable even though it was the suppliers mistake.!!! 5 weeks and 4 attempts to obtain the refund for the goods and yes I am still waiting. Its a month after usual Christmas excuse too so very poor service considering people with special needs really do rely on this supplier. Such a shame – the excellentvservice on the first order far exceeded this.

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Janna
7 years ago

First Class Well Recommended to All Spot on Service Fast Dispatch

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Sonya
7 years ago

Excellent service. Goods arrived promptly

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Roberto
7 years ago

Works ok would have liked some sort of handle, to help when removing it from the bath, when other people need to use the bath. Also some form of padding on the battery would not go amiss, its a heavy item when it slips off, or bigger suckers or a hook fixture up to now my wife is pleased with the machine.

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Tameka
7 years ago

I was very pleased with my purchase. It's of excellent quality and has already proved useful You were very efficient in sending it as I had no wait at all. Thankyou.

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Chelsie
7 years ago

very quick service no problems.

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Danielle
7 years ago

the product i bought was a ladies peewee bottle, i saw one of these whilst on holiday in japan just recently and thought what a fantastic product saw when i we got back i asked my husband to look for one and glad i did.

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Travis
7 years ago

Service was brilliant and lady on telephone so nice and helpful. When my order couldn't be completed, I was sent replacement no quibbles.

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Emanuel
7 years ago

I would recommend this company to anyone requiring mobility service

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Kristine
7 years ago

A very handy website for the disabled,fair and honest.If all goods get deliverd as quick as mine did it means no waiting for them to arrive.Yours Mr H Basow. Bradford West Yorkshire

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Kristin
7 years ago

From start to finish the whole process was a pleasure, good prices combined with excellent delivery ensure I will be using them again.

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Miles
7 years ago

Goods very late in delivery
car mirrors…were round in shape but needing to be stuck to oval mirrors.Consequently did not fit satisfactorily. I was not made aware of any any mirror-shape problems when ordering.
Mirrors fell off all the time in hot weather.
Not a good experience in home buying.

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Lucy
7 years ago

Ordered wheelchair gloves.good quality.accurate size.quick service.woul definately recomend.

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Weston
7 years ago

Arrived very quickly, packaged well and fully assembled. A very sturdy and stable walker with extremley easy manoeuvrability. My hundred year old mother who is extremley disabled and also suffers with dementia was able to use it with no problems. An excellent product.

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Evan
7 years ago

would use again

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Cecil
7 years ago

Purchased a headrest for my manual wheelchair, this company was the cheapest compared with the same model on other websites. it arrived the next day in perfect condition, and was easy to fit to the wheelchair. very happy.

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Terrence
7 years ago

I needed a cushion urgently. I phoned the shop and spoke to a very helpful lady who advised me that my cushion would take 4-6 weeks from the date of order. I placed my order on line and my cushion was delivered in about 3 weeks. I eas delighted. Thank you

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Darnell
7 years ago

Ordered gripper handle on Friday morning and it arrived the very next morning. Excellent service and a substantial piece of equipment, would not hesitiate to recommend.

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Reynaldo
7 years ago

Easy to order; quick delivery; easy to put the rollator together; hope it is useful for my elderly mother!

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Neal
7 years ago

They were very helpful and honest and very trusting. Definately go back there again if need anything.

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Frederick
7 years ago

I would highly recommend Active Mobility Centre very pleased with my purchase and the very reasonable price of the goods.

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