ActualTests Reviews - ActualTests Scam or Legit

Website:
220-801220-8022
 http://actualtests.com

Christie
2 weeks ago

I've had a lifetime membership for over 15+ years. I'm not exactly sure when I signed up. I changed jobs in 2006 and I know I had the lifetime membership prior to that. Anyways, my last login was in June 2017 and I still had access to all the exams at that time. I haven't had a need for anything until recently. I tried to login last week and noticed my access was non-existent. I contacted support and was told that I needed proof of my purchase receipt. I don't have records that old, my bank has changed multiple times over the years, and been bought out multiple times. I still had email archives of emails from there stating to "upgrade your unlimited account" which I sent to them. I've read all the reviews here and it sounds like I'm screwed along with the rest of you. So sad, used to be a great service.

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Demarcus
4 weeks ago

I purchased lifetime access to ActualTests.com back in 2006. Back then it contained excellent PDF files containing exact Microsoft exam questions for the MCSE exams, and it was invaluable. However, since then it has been going steadily downhill, to the point where it is absolutely useless for Microsoft exams. ALL of their exam info appears completely out of date. They list recent dates for when the exam questions have been updated, but it's all BS. At least for the exams I looking at in the 70-XXX series. They list questions containing references to Windows 7 for Server 2012 exams, when the actual Microsoft exams almost exclusively contain Windows 8, and rarely Vista. ActualTests doesn't have any of the current Azure exams either.

I asked them about their Microsoft exam material five years ago, and they admitted that they no longer provide true Microsoft questions, only "practice material."

I can't speak to their other exams, but if they lie about the Microsoft exams, I'd be skeptical of their promises about others.

I got my money's worth back in 2006, so I can't complain about what I got back then. However, their current Microsoft offerings are total crap.

Don't waste your money.

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Graham
1 month ago

Waste, Waste, Waste, Waste, do not believe as they claim 100% pass which not true and no money back. Not Fit for rating

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Luis
1 month ago

I did extensive research on their site to make sure that they had the exams that I needed. Once I subscribed, the tests were not available for download. I contacted Support and they stated that they don't have those tests. Further inquiries to ask them to remove the tests from their site have gone unanswered.

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Susan
1 month ago

VCE's are not matching the actual test
Today I had the exam and only 5 questions match their premium VCE. So waste of money.
The VCE that I have from them is the last one.

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Tami
2 months ago

Only at the most 10 questions were on the exam. There are not explanations on the answers. All of the questions you purchase can be found online for free. I used the braindumps and failed my test still. Use the free ones online and then use some other training material.

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Darius
3 months ago

I had a lifetime membership from all the way back in 2005. ActualTests revoked my access demanding for proof of payment. I provided proof, and no response after following up again. Then the emails started bouncing back days after. I cc'd to both Sales and Support. They do not offer help or feedback. My account mysteriously got deleted or revoked. Actualtest will not offer any help to find my account. Thieves! Do not subscribe or give them your money.

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Alaina
5 months ago

I had lifetime access back around 2000, and it was ok. Just pdf files full of brain dumps, only as accurate as the dumper. Good as a leg up on studying. In 2020, I find that my lifetime access doesn't work any more, so I figured 20 years was good enough so I forked over $149 for lifetime access again. This time, the certs they are advertising access to simply do not exist. They have the logos on their website, but once you gain access you realize it is just a shell of a site with only a couple of. Pdf files available. I wasted $149, they absolutely do not have the inventory of files that they claim to have. Now I have a pending $149 charge on my debit card from homg kong and have to call my bank on Monday and see if there is any way that I can get out of it. Again, actualtests used to provide access to a bunch of. Pdf files but now they are selling access to an empty warehouse. SCAM ALERT!

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Melinda
5 months ago

I am a lifetime member since 2007, and it was working fine until 2014. In 2014 i have an email confirmation from [email protected] that i have access to all pdf version, not to the engine. Recently i noticed that my access has been removed completely and now they asking for purchase proof. I have forwarded the email confirmation by them ( in 2014) and still they want the original proof. This clearly shows that they are trying to rip off all old accounts. They know what they doing… cheaters! I tried to email [email protected] and no response.

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Alfred
10 months ago

This company should be investigated for international fraud. I purchased a lifetime membership with them several years ago and all of a sudden I could no longer long in to their web site. I reached out to support and asked to speak to management and they indicated they would not escalate me to management and that I have to provide proof of purchase. This has gone on for months and I told them they need to keep records for legal purposes. Clearly they are not as they are putting the burden on me. I purchased this membership on an old credit card that has been cancelled for years. These people are crooks and they are making no effort to do right for a customer that paid for a lifetime membership. Classic bait and switch by an unethical and bottom feeding company without a shred of decency, morality or integrity.

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Scotty
1 year ago

I brought the CWNA multiple choice exams and am finding at least 10% of their answers are wrong. Also, there are a number of questions duplicated, with different answers!!! Says it all.

Heed the number of bad reviews and do not buy.

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Abigail
1 year ago

Had lifetime membership from 2003 now cannot access anything. Get with the BETTER BUSINESS BUREAU TO FILE COMPLAINT

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Alexandra
1 year ago

They take your money and when you need them they are not there. I renewed my study engine and it would not load. They took my money. The product didn't work and they would not return my emails. I turned them in for fraud

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Jenelle
1 year ago

In the last few weeks I have been in contact with this butch of rip off artists. I have had an account with Actual Test for more than 12 years, I have recently found that my account no longer gives me access to any questions!! When I enquired what was going on they said that I had to produce a valid receipt to prove I had payed for membership. I no longer have my email account from 12 years ago. But strangely my Actual tests login, using the old email address, still works!!?? but they have removed my access to the tests. they must have had a clear out and removed my access but didn't remove my account…. Total rip off
here is what they posted in their last message.
Hi,

Unless you send us payment confirmation e-mail with transaction ID in it or credit card statement with our charge, we cannot track your purchase.
Please feel free to contact us in case of further queries.
Regards,
ActualTests Support
[email protected]

I'm not surprised it was 12 years ago….

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Levi
1 year ago

Everyone – file your complaint with the Better Business Bureau!

TLDR: SCAM. They do not honor any guarantees posted on their site. A few years ago, 2017 maybe?, they revoked, without warning, everyone's lifetime membership standing and refuse to acknowledge it or reinstate the services promised therefore they wrongly took payment and did not and will not deliver the servicegood. If you fail a test they will blame the vendor for changing the product – not themselves. They will not off anything.

Following is the complete transaction between me (a paid life-time subscription holder) and actual tests. I use the pdf of certifications to attempt to further my knowledge and when I come across a question I don't know or understand; I add that to the list. This is in conjunction with many other tools in use. The point is – Actual Tests does not honor their promises at all and refuses to engage. They cannot even leverage their own billing information for verification. I don't have the information anymore, I've cleaned out my email account when it got too large and believe I did so without being as cautious as I should have been but still, it's a little ridiculous when a company is this obviously fake. Also, I was able to forward to them the same invoices that they have on their site but they can't use them either.
##### #####
To:ActualTests Support
Jul 23 at 3:45 PM
Hi,

No customer service, no effort to even try, nothing. Thank you – I will update my case with BBB against you with this final message and make the entirety of this email available on all applicable platforms.
Sent from my iPhone

On Jul 23, 2019, at 3:21 PM, ActualTests Support wrote:
Hi,

I cannot track your PDF package with this confirmation.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
[email protected]

From: ##### ##### [mailto:#####_#####@#####.com]
Sent: Tuesday, July 23, 2019 4:44 PM
To: ActualTests Support ; Actualtests Billing ; [email protected]; [email protected]
Subject: Re: Lifetime subscription

Again – YOU ARE WITHHOLDING SERVICES THAT HAVE BEEN GUARANTEED TO ME.

What are you going to do to resolve the issue?

ActualTests Reviews – 1.1 Stars

ActualTests Reviews – 1.1 Stars
47 reviews for ActualTests, 1.1 stars: 'actual test has old test bank that do not help anyone I had contact via…

ActualTests – Scam

ActualTests – Scam
Actualtest.com is a complete scam. Upon signing up, no where does it say that there is a limit to 5 exam engines…

Sent from ##### Mail. Get the app

On Sunday, July 21, 2019, 04:24:55 PM EDT, ##### ##### wrote:

Please advise regarding the below; including the need to get a lawyer involved to resolve the issue.

It's abundantly clear that I have purchased the "unlimited lifetime access" and that my account does not have access to the promised content – therefore my money was taken for a serviceproduct that is not being delivered as promised, promoted and stated.

Also, I'm going to be getting the Better Business Bureau (BBB) as well as the Federal Trade Commission (FTC) involved, via my lawyer, if this issue cannot be resolved.

Sent from my iPhone

On Jul 19, 2019, at 2:33 PM, ##### ##### wrote:
Seriously? You can see that I have paid – you can see that I have sent invoice numbers and you're still not going to FIX the issue that my account lb##### lost access to what I've paid for? Do I need my lawyer involved?
Sent from my iPhone

On Jul 19, 2019, at 1:55 PM, ActualTests Support wrote:
Hi,

Exam engine e-mails cannot be used to track lifetime subscription.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
[email protected]

From: ##### ##### [mailto:#####_#####@#####.com]
Sent: Friday, July 19, 2019 12:48 AM
To: ActualTests Support
Subject: Re: Lifetime subscription

Hi,

I'm not sure I have that in my email history, however I did forward the emails that I have. I think I cleaned up my email box at some point because it was getting way too big and ##### was complaining.

I'm also not sure why you wouldn't be able to track something with your own invoice numbers. That doesn't make any sense.

Sent from ##### Mail. Get the app

On Thursday, July 18, 2019, 03:09:11 PM EDT, ActualTests Support wrote:

Hi,

We cannot track with invoice numbers, please send payment confirmation with transaction ID.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
[email protected]

From: ##### ##### [mailto:#####_#####@#####.com]
Sent: Thursday, July 18, 2019 12:32 AM
To: ActualTests Support ; lb#####@#####.com
Subject: Re: Lifetime subscription

Sure; it's under my maiden name, #####. Email for the account lb#####@#####.com

Invoices: 757975; 127996; 112053; 78331; 71333; 62219

Sent from ##### Mail. Get the app

On Wednesday, July 17, 2019, 02:44:46 PM EDT, ActualTests Support wrote:

Hi,

Send us payment confirmation with transaction ID for your purchase.

Please feel free to contact us in case of further queries.

Regards,
ActualTests Support
[email protected]

From: ##### ##### [mailto:#####_#####@#####.com]
Sent: Tuesday, July 16, 2019 10:21 PM
To: Actualtests Billing
Subject: Lifetime subscription

I have purchased the lifetime subscription a while back but now I can't even access the PDFs. I will not purchase the engine until I can read the PDF for the certs I need to take. Please advise

Sent from ##### Mail. Get the app

________________________________________

This email has been checked for viruses by Avast antivirus software.
www.avast.com

Also, in case you thought you'd actually get your money back on a failed test: —– Forwarded Message —–
From: Actualtest Support
To: '##### #####'
Sent: Saturday, June 11, 2016, 01:49:39 PM EDT
Subject: RE: MS 70-410

Hello!

Sorry to know about your failure. There might be some sudden updates by MS, our expert are working on updates and we will inform you once we release it.

Please feel free to contact me in case of further queries

Best Regards,
ActualTests Support
[email protected]

From: ##### ##### [mailto:lb#####@#####.com]
Sent: Saturday, June 11, 2016 12:59 AM
To: [email protected]
Subject: MS 70-410

Hello,

I took the MS 70-410 cert exam today after using ActualTests exam engine and studying. I failed the test. There were only 3 questions on the test that were on the ActualTests exam engine.

What can be done to resolve this?

Thank you,
#####

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Mackenzie
1 year ago

actual test has old test bank that do not help anyone
I had contact via email to their support center so they could upgrade old test bank. Their respond to me was aggravate. (you need additional sources ) that was their respond for them having old test bank that do not even have the current version of the cert test.

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Tabatha
1 year ago

Waste of money best of luck getting a response from these people seems they do not have any records on their end.

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Maria
1 year ago

My account keeps my invoice record, so I don't know why others have said that their receipts can't be found.

My only issue is that it's a clunky path to get to the PDF downloads for which I have paid.

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Bryan
1 year ago

They expect me to find a receipt from that long ago? Really? Let me check my improbable giant file cabinet in the basement… There is no way these guys don't have a record, I'm pretty sure they are required to keep their records up-to-date.

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Dexter
1 year ago

I am member since 2008 and 2018 faced same issue like asked for receipt when produced the same they given back the access but it seems they given a fake access for the OLD users no one passed any exams after 2018 access re-enable. they are using some scripts/algorithm to show the document date updated in site but when you open document its a OLD document just changed date without any content. Dont pay anything to this guys.

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Deborah
1 year ago

I had the same exact problem with them. Became a lifetime member since 2005 and now my account says I have to pay a whole new fee. They told me to prove my payment, but I was with another bank 25 years ago. They said they couldn't help… Totally uncool!

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Glen
2 years ago

Purchased in 2004. Access to download removed in 2017. They tell me to "find a receipt". I think we can garner enough support for a class action.

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Tracy
2 years ago

I paid them money sometime ago and they allowed to me login but blocked any downloads of Exams.
When complained, they just ignore you and do not respond after many attempts. Its fake do not pay them any money.

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Shauna
2 years ago

Same story as everyone here. Lifetime member for about 10 years. All of a sudden now when I log into my account is showing no subscription. When I contacted support they said they do not have a record of my payment and I must supply proof. Back and forth with them saying I do not know what bank or credit card I had then. I told them they must have records of my activity, initial registration, access, anything. They said I must provide proof of payment.

This website is a complete scam. Do not give them your money. They will not honor the lifetime membership. Like the other reviews here I am just furious over the treatment from them.

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Calvin
2 years ago

I've purchased a lifetime access package in actualtests.com around 12 years ago. But on my last login I cannot access any material on it. When contacting customer support they said they do not have my payment record and deny my access and request me to show the receipt or payment record to them to reactivate my account.

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