Acycles.fr Reviews - Acycles.fr Scam or Legit

Website:
 http://acycles.fr

Adrianne
1 year ago

Have not processed my refund after 5 months. I ordered some cycling shoes back in December 2018, but cancelled the order before being despatched. It is now May 2019 and despite several promises, I still have not received the refund. Beware…

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Ronald
1 year ago

Haven't received either my order or the refund they promised. Got an email from Pay Pal that the 鈥漴efund鈥?couldn't be processed. Don't buy from this scamming company.

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Bryce
1 year ago

SCAMS. AVOID!
Looks like I've been fooled. I placed my order more than 3 months ago and so far no delivery. I emailed customer support several times regarding this issue. All they say is that they will check with the forwarder. The last time I emailed them was one week ago. No answer since then, complete silence!

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Lakeisha
1 year ago

APPALLING. . . Still no delivery (4 weeks now), still no refund, no response to any of my emails or complaint tickets, they have actually closed my 鈥榦pen ticket鈥?TWICE!

THIS OUTFIT SHOULD BE AVOIDED.

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Rodolfo
2 years ago

Bought wheels in December. Description was poor on website so wheel ended up being too small. I returned the item and after 2 weeks and no response by email I raised a PayPal dispute . I had to wait another 7 days for PayPal to refund me. Shocking customer service. Not worth the savings
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Erik
2 years ago

service impeccable

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Derrick
2 years ago

Seller advertised product in stock and deliverable within 3 – 5 days. The delivery time was a key requirement for me. Received invoice by email and was billed. After 5 days still no confirmation of dispatch. Contacted seller by email. Was advised by return email that product not in stock (though they continue to advertise it as such) and they are working to resolve. No commitment was given as to what date I would receive. I then heard nothing further about an expected delivery date, so I emailed the seller requesting they cancel the order, and refund me. I have since received an email message directly from the seller (not via paypal) advising my order is cancelled and they will process a refund. The seller has cancelled the order and did not refund my money. Chased to no avail. Escalated to paypal who initiated a refund.

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Clayton
2 years ago

Worst site ever. Start with a no way to change your order a time you pay it. Service client answer to you few day later, always too late to block/change your order, 'cause it was already shipped. No pick up it at destination point, wait it to back to the origin place, and now are the 3rd MONTH i'm waiting they give back to me the possibility to order something different or the money. Really sad with it. Worst cycling site ever.

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Jean
2 years ago

Excellent service

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Tyler
2 years ago

Chain cleaner bien pratique

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Clayton
2 years ago

Purchased (10th August 2018 ) a new piece of equipment from Acycles, payment processing went through as per normal and even used a coupon code successfully.
Then sat back and waited as you do for the order to arrive, 1 week into the shipping time, i decided to track my order.
Much to my disappointment, my order has been cancelled due to stock not being available. I can live with that IF
A) I wasn't allowed to purchase the product, as it would state there is no products left
B) Notified by email that the product i have purchased is not in stock
C) Called up by an agent to explain my options

I then followed up with a support ticket. to be told a few hours later, basically saying that the system has auto cancelled my order.
I am still awaiting a refund, a conversation with their agent stated On Monday that I will receive the refund Friday at latest. Why 5 working days? ps: I am still waiting for the funds to arrive in my account
What amazes me even more is the lack of trying to retain me as a customer. AMAZON & Wiggle here i come.. Take my money please

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Pamela
2 years ago

La photo ne correspondait pas exactement au produit

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Shelly
2 years ago

top top top top

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Faith
2 years ago

The product and shipping was perfect but a little piece of less than 15cm came out in a box of almost 30x20x10cm… You could spend less money (and the environment) sending the products in more adequated boxes…just a reminder…

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Landon
2 years ago

Produit conforme 脿 la description mais pas encore test茅

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Lindsey
2 years ago

Super ?
Pneu michelin de qualit茅

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Daisy
2 years ago

Impeccable, rien 脿 redire !

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Jeremiah
2 years ago

Excellent service

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Latonya
2 years ago

simple et rapide

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Christopher
2 years ago

Impeccable.

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Abel
2 years ago

excellent bravo

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Wendy
2 years ago

Ordered a pair of folding tyre's from acycles website (purchase price 拢38.07)that's where things started to go wrong !.
An enourmous box arrived , why i thought , they had sent wire tyre's !
Said they couldn't supply correct items 🙁
So i had to return at my own cost (拢16.50) luckily having paid by Paypal they cover up to 拢15 , at least that's a plus but still acycle's could have offered due to mistake on their behalf !
No quibble money back they say ! , well that's utter tosh ! Had to get Paypal to mediate after several emails but no refund , then they have the cheek to offer only 拢34.08 !
Well you decide but Never again will i deal with these CLOWNS !

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Reginald
2 years ago

Service efficace attention dimensions de l emballage un grand carton pour un pneu et surtout un maillon attache rapide ( risque de perte) mais ca n a pas 茅t茅 le cas.
Cdt
Y NICOLAS

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Marisol
3 years ago

My order arrived quickly and was accurate. This is one of the only places in France I can find the helmet brand I like for toddlers. Only disappointment was they didn't have the size I wanted in the style I wanted. But the second best option was a good one.

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Carissa
3 years ago

J'adore ! Conforme 脿 la description

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