Adaptershop Reviews - Adaptershop Scam or Legit

Website:
 http://adaptershop.co.uk

Holly
3 months ago

Didn't recieve product, do not order from this company!!!

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Elizabeth
4 months ago

Paid for the AC Adaptor then waited. And Waited, And Waited. Nothing arrived.

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Brent
4 months ago

Do not order from this place. I ordered a dell charger during lockdown, received it within a reasonable time from a UK address. However within 3 months the wire was exposed dangerously and then short circuited while my daughter was charging laptop, the wire came apart completely. Complete. Rip. Off! Tried to contact via email, no response now for more than 2 weeks. DO NOT PURCHASE ANYTHING FROM HERE!

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Nadia
7 months ago

Received Asus adapter, broke in a week and tried emailing for over 3 months.
Worst shop I have ever bought something online. If I could rate 0 stars, I would.

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Araceli
7 months ago

Bought a 'genuine' Lenovo adapter for laptop. What arrived was definitely not genuine Lenovo, was the wrong wattage and the wire coming out of the adapter was all bent. Company failed to respond to emails and when tried to claim through Paypal was expected to send it back to China, not the supposed UK address advertised. The cost of postage was more than the item so cut my losses. Wish I'd read other reviews before I bought it. Will never buy from this company again and would advise anyone else to keep well away.

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Ralph
7 months ago

Bought an adapter for a Kindle and it broke immediately. Very poorly made and it also took 10 days to arrive. No response by email acknowledging my dissatisfaction. I would never purchase anything from this company again

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Elliot
7 months ago

Do not buy from this company, they trade as Powersource HK, located in Guangzhou China. Ordered a charger unwittingly from them, no estimated date of delivery arrival, no way of contacting them. Total BS. Avoid at all cost.

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Kristie
7 months ago

I have bought Lenovo Yoga book charger on 21/06/2020 and I received it on 02/07/2020 late delivery and was broken . I have contacted them more than 5 times by email but no answer then I reported it to PayPal they answered PayPal and they ask for return the item to China and then I get refund , but i have bought it from Adapter-shop.co.uk not from China.
What a fake item and scam people 馃槖
Never ever use this website again .
I'm no happy with their service and their fake items .

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Jeffrey
7 months ago

Bought a laptop charger – and it is faulty – cursor will not work when laptop plugged into charger! Emailed several times – but no response. Wish I had read the reviews! DO NOT USE THIS COMPANY!

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Douglas
8 months ago

Counterfeit battery from China
UK website, with UK trading address, advertising genuine Lenovo batteries. Weeks after the order the battery arrived and it is a counterfeit. The seller would not respond to any of my emails. I have taken action through PayPal and now the seller wants me to return the battery to China at my own expense.

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Tommy
8 months ago

I can鈥檛 put any lower than one or I won鈥檛 be able to tell you DO NOT TRUST OR USE THIS COMPANY

I ordered a Lenevo battery to replace on my husbands laptop – eventually arrived three weeks later and despite order confirming the specific number of the battery, the one they sent was incorrect. I immediately asked for return details as nothing available on website. Heard nothing, chased, heard nothing and today another ILL packaged battery has arrived from the same company in West Drayton ? ( presumably agents?) who have sent another exactly the same as the first. I just want money back and to ensure that no one else makes same mistake . Our post office won鈥檛 accept me wanting to return battery as I don鈥檛 have a licence???

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Brenda
9 months ago

Although delivery did take a little longer than they specified, I was concerned after reading some of the comments but my Dell replacement battery did arrive well packaged and has been working well ever since.

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April
10 months ago

This company is not based in Southall, Middlesex. They are in Shenzhen, Guangdong Province, China. This is where the item you order comes from. They also operate as "Power Source Technology Co Ltd".

You'll be given a Yodel tracking number within a day of placing your order. Yodel never updates because they don't have your item. If you cancel your order, as I did on day 8, the order will turn up anyway some time after day 23. In my case a "genuine Dell" laptop battery was delivered as a generic, unbranded 42 Wh battery. All emails sent to Adapters Shop are ignored. They do not have a phone number. They are not registered with UK Companies House. They are not VAT registered. They operate wholly outside UK laws it seems.

If you're not happy with what they send you, it's faulty or damaged or not as described, Adapters Shop will tell you to return the item to China at your own expense for a refund.

PayPal was of no help whatsoever to me in trying to get a refund. They informed me they are a "payment processor" and "we are not regulated by the consumer contracts regulations or the Sales of Goods Act".

Try submitting a "Chargeback" claim to your debit/credit card provider for a refund of what you paid.

I have reported Adapters Shop to the Citizen Advice Consumer Service who said they will forward the case to Trading Standards.

In my experience, this is an unscrupulous, dishonest rogue company who will take your money and either not deliver anything or will deliver substandard (and very possibly dangerous) unbranded products several weeks later. DO NOT buy from these people.

Most importantly, add your experience to as many review sites as you can. This website needs shutting down.

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Damian
10 months ago

Never received the product.
I had to open a case with PayPal.
They have a website .ca but they are Chinese and the product is shipped from China.

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Ian
11 months ago

No contact,i dont know why paypal deal with them
Just went thru Dispute procedure with paypal.Still heard nothing…
KEEP AWAY………

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Alfred
11 months ago

I should have read reviews before ordering from this not trustworthy company. Be careful NOT to order from any company that has no contact telephone number. They are likely to be dodgy. Ordered replacement battery from this company, never got the battery nor got any communication as to the status of the order after two weeks. Now processing claims from Paypal for a refund. Not sure if they based in Southall as stated on their website..
Beware…..do NOT order from this company seriously folks…!!!!

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Tia
1 year ago

My laptop battery I purchased stopped working after 3months. I need to get a refund but no reply to emails I send to this company.

Buy from a reputable company folks not these people, don't waste your money

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Dale
1 year ago

Do not buy from this company ,they do not reply to any emails.
Even though it advertises as a co.uk company they are in china.Iam currently trying to get my money back through paypal I just wish I had read the reviews on here before I parted with my money.

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Ericka
1 year ago

A week after ordering a charger for my laptop I have not yet received and I have not received any response to my claims by email at an adapter store. Very bad company, do not fall for this fraud.

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Gabrielle
1 year ago

Please avoid this company. Brought a charger for my laptop and it did not arrive within the time it stated, it has not arrived at all and looks like it's still processing, did not realise it was from Hong Kong as they are using a UK address. No contact from them despite numerous emails, no contact number to talk to anyone, Just a home address. Please use a trustworthy company I made a huge mistake, think I've lost the money 🙁

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Haley
1 year ago

I can only speak as I find. I ordered a macbook charger on the Sunday, it arrived on the following Saturday. Bit slow on delivery by todays standards, but I received the correct item and it woerks

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Hollie
1 year ago

BEWARE of fake reviews! Take a look at the positive reviews from "John" and "Rhea", both of whom have also submitted positive reviews for Adaptershop, Adapters Shop and Frchargeurs (the latter pretending to be French). How lazy are these people that they can't even be bothered to create new accounts for their fake reviews?!

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Lucy
1 year ago

Really good experience. Excellent service, easy to order, quality looks great, arrived when it should. Highly recommended.
I am kept fully informed about my delivery and receive an excellent service. You even know how many stops there are before your delivery so you can work out which part of the day the delivery is going to be so you don鈥檛 have to sit around all day.

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Denise
1 year ago

Ordered a battery on 27th June 2019. Was given Hermes delivery date of 1st July. Chased adaptershop on 8th July, was told it was a Hermes problem which they would chase. Eventually delivered on 12th July which was too late for my needs so chose to return under their hassle-free 30 day return. Have been chasing for a return address via email and their contact page for over a week now and they do not respond.
DO NOT USE as they do not interact with you once they have your money and have sent the product.
TERRIBLE customer service – DO NOT USE.

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Savannah
1 year ago

AVOID! Dodgey Chinese company made out to be uk. Sent out the wrong battery (cost me 拢30 for 拢8 battery), paid through PayPal but they have a loop hole, you have to return the item to the address PayPal has for the company which is in China to get a refund, even though the website is a uk site and has a uk address. But then you can鈥檛 do this because lithium batteries are restricted items.

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