Al Haq Travel

Read 107 Reviews of Al Haq Travel to check if it is legit.

Website & Phone: London London W1W
020 34757513
 http://alhaqtravel.co.uk

Joaquin
3 months ago

This company is a complete fraud. Please please do not book your trip through them as you will never have umra or your money returned. They are incompetent, corrupt and bunch of compulsive liars. I dealt with all of them over last one year including Saad, Umair, Mustafa and last but not the least Ahmad who is elusive and never available to talk. I have finally made a complaint to ABTA about them. Let's hope this agent is fined and banned from operating any further so that they stop cheating customers.

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Naomi
7 months ago

Paired deposit Of 拢1000 in start ofFebruary to Asad in the sales team, early March out break of Covid 19 contacted Asad who reassured me Hajj will still go ahead and to pay my remaining 拢4,500! Which of course I did not proceed to pay. Have try contacting Al Haw spoke with Hafiz Sahab who promised me a call back within 2 days after speaking to him on 24th June 2020, alhaq will not answer the calls or emails…you have been warned look elsewhere!

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Bridgette
11 months ago

Ali thanks for your wonderful service
You are such a amazing person bless yo
You make possible to go world best places

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Tracey
11 months ago

Azeem is very helpful and have a woderful customer service and understanding of customer demand. Thanks for yours help all tje times.

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Maggie
11 months ago

Khurram Ali is very best at Customer service and carefully understands customers' requirements. I am more than happy for the services received. Good work!

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Dante
1 year ago

Khurram Ali is a very good travel agent because he explained to me many of times when i booked Umrah booking.he is very good cool, calm and understanding person. I employ new and existing customers to call for him. And today he is going to home late because he sending me visas,travel ticket. Thumps Up. Also Hafiz Saad he has also helped me aswell bealf of him last wednesday. May Allah bless both with barkat.

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Colby
1 year ago

Best decision was to book with brother Khoram Ali who made our umrah a very easy and amazing trip. After travelling with another agency for many years my family decided to change and try another agency, we came across AlHaq & Khoram Ali, we would like to rate them a solid 10/10, a very easy process. All you need to do is tell Khoram Ali your requests and he does the rest for you, just simply sit back and he will do all the work and take care of you! Highly recommend booking with him, thank you to AlHaq & Khoram Ali, if All膩h wills I will be travelling with him again.

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Dion
1 year ago

Thank you to Zahid Salem for a great experience and family package

Excellent experience that was faultless and I highly recommend

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Teresa
1 year ago

Thanks to Brother Ali for his amazing time and efforts. Alhamdullillah he has managed to secure us a very nice and comfortable Umrah with a fairly good price. Much recommended. Jazak allah khairan

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Jack
1 year ago

booked a family holiday to Istanbul with Mustafa, it is the 4th holiday, I booked with him. He is polite, courteous and delivers the service as he promises. Returns the phone calls if you ask for callback and keeps me updated about any changes.

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Darrin
1 year ago

My holiday for June was cancelled for Istanbul. It was stressful time trying to get back in touch with company, as there was no staff and few t/m. I was speaking to hafiz saad however it was difficult to get in touch. It took 2 month to get anywhere. I was told by hafiz saad that it will cost me 拢60 for cancellation, which I was not happy with.
I spoke to the main manager Latif Ahmed he was very professional, answered calls and kept promises, he gave me options, i didn't want refund as I always wanted to rebook my family holiday and I spoke to Mustafa. Mustafa has was very courteous and helpful as always. I booked istanbul and antayla with 5* hotel in Antalya for additional 拢350 for family of 6 in easter holidays. I was very happy as I am getting two holiday instead of one and additional 4 nights.
I do admit originally it was frustrating because of covid and lack of communication however this was unprecedented time and lot of places struggled as no company had contingency.
I have booked with mustafa few times previously and will continue to do so in sha allah in the future.

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Samantha
1 year ago

DO NOT BOOK THIS COMPANY THIS A SCAM!! THEY ARE LIARS AND THIEVES !!
my friend has booked a trip from with this company for Umrah. Initially everything seemed fine until they have arrived at the hotel.
There was no reservation for them at the hotel and the hotel has refused to book them in without the confirmation from the agency.
I have myself called the agency many times to sort this problem out as they were stranded with no where to go. the customer service was incredibly POOR, the agent on the phone was soo careless. they did not want to sort the problem out and clearly said that they have to pay for the hotel themselves and will not help!!
After about 4 hours on the phone disputing this issue with the agency, they have said that they will book 2 rooms for them via the hotel's website. We have waited another 2 hours and there were no replies !! they DID NOT book ANYTHING !! this has caused a lot of stress for a trip that should actually be the best trip of your life!
PLEASE DO NOT BOOK WITH THEM !!! ALL they're 5 star reviews are probably all fake the WORST experience ever that nobody should ever have !!!

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Fallon
1 year ago

I would highly recommend booking with brother Khoram Ali. The process of booking is simple with him, I told him what I want for me and my family, instead of giving me what I want he gave me even better with a free upgrade!!!! Not many travel agencies can compete on this level. I will definitely be a regular customer with Khoram Ali & AlHaq travel!

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Jeanne
1 year ago

I went for umrah just recently for the first time booked a package through Khurram ali at al haq travel he gave us a really good package the services were good I didn't know what to expect there as we were going first time but everything was booked properly and went smoothly the picks up and drop off's to luggage allowance the hotels can't fault anything. Will defiantly book with brother Khurram again he was very patient and polite right from start and even gave us courtesy call when we returned to make sure everything went well. He also gave us the best price from other agencies the exact same package was more expensive

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Nathanael
1 year ago

KURAM Ali is a good man he is a good sale man . They gave the all information very well and satisfied and very humble and happily talking.

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Skyler
1 year ago

We traveled with Al Haq travel and had a Fabolous experience with the. Specially thanks to Khurram Ali who has been always kept in touch with us while we were there. Hats off to Khurram Ali we will definitely recommend him to others and call him straight away at 0203-475-5754.

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Cassie
1 year ago

Mustafa was very polite and well informed for my Umrah Package. Easy and pleasant service I hope everything goes to plan

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Gloria
1 year ago

Assalamualeikum
All praise be Allah, Alhamdulillah I'm very very grateful to Mustafa, who showed a high degree of competence and professionalism in setting up the trip to the holy land for me and my family. I have completed my booking at an affordable and reasonable price. It is with no hesitation that I'd recommend booking with this company.

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Judy
1 year ago

Thank you to Ghulam Mustafa for the help with the bookings

Easy and pleasant the booking process is hassle free

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Frankie
1 year ago

They are providing best Umrah services, so far the customer support was really good. they treated very well!!

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Branden
1 year ago

This was my first time booking with Alhaq Travel and Brother Mustafa made this really easy, he dealt with everything for us and gave us updates on every question we had. JazakaAllah Khaira

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Nicholas
1 year ago

I must say I was greatly impressed by Mustafa's help and approach in finding me a suitable umrah package for me and my family. He was very helpful. I hope the company's services will be as good as Mustafa's attitude that he showed in booking my package.
He is an asset for Alhaq Travel

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Mary
1 year ago

These Guys are COWBOYS !!!
Absolutely worst company. Avoid at all costs!
Absolutely worst company I've ever dealt with. Firstly numerous times they charged us extra money once we had paid for flights. The hotels were changed numerous times and we were promised 4star hotels and given 3stars. By the end of the process they had charged us nearly 拢300 extra per person. We were blackmailed into writing false reviews of how good their service was and name the person who we dealt with MUSTAFA before our visas were released to us. We got picked up by our transport that was arranged in Jeddah and dropped off to a closed hotel and the driver ran off and left us. We were stranded as a family of 4 and numerous pieces of luggage. After struggling to figure out what had happned, we found out the hotel was under maintenance and were told to try their other branch. We had to pay for our own taxi to get to the other branch with no money on us, had to go to a bank and get the money out. Then once we got to this other branch we once again struggled for hours trying to figure out what had happened to our reservation. All the meanwhile we were trying to get hold of AlHaq and failing miserably with their absolutely terrible service. Once we finally managed to get them to understand what was happening we got told to pay for the night ourselves and they would sort it out. Thankfully the hotel staff managed to sort us out a room and transfer the reservation. However once again these agents said to us we have transferred you to another hotel branch you have to go there. At our wits end having not even done umrah at this point we were told to do umrah and go to the other branch. Once we got back from umrah we enquired at reception about having been told to go to the other branch and were told that branch was also CLOSED! The transport they booked was useless, our transport that was booked to go to medinah was over an hour late becaue the driver was asleep in his bed. This agency is an absolute joke , they have no idea what they're doing, blackmailing people for these false reviews and misleading people, and we were adamant we needed to let other people know once we were back as we booked this agency based on these reviews. Most of all is the terrible customer service, conning people out of money. Please save yourself stress and hassle and money and do not book with them.

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Staci
1 year ago

It has been an excellent experience performing Umrah with this agency. They took care of the minute details, kept us informed and were always there to help. My Recommendations are to use the services of the company and you will book with the company on your choice from the next. bet me. Bless you all.

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Daisy
1 year ago

Sharing a good experience means to give you a good suggestion. My Umrah travel with the Alhaq travel was so satisfying. I believe in experiencing things practically. For you, try it once and then conclude anything.

Is Al Haq Travel legit or scam? Can I trust Al Haq Travel?

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