Alpacagrind.com

Read 2 Reviews of Alpacagrind.com to check if it is legit.

Website & Phone:
425-320-3684
 http://alpacagrind.com

Larry
4 years ago

Vaporware

These guys run a slick website. They take your money and then you never get anything other than a confirmation email. No answer to the phone number, no answer to the [email聽protected] email. I see other people complaining about the scam on different websites

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Dustin
4 years ago

Not delivering advertised product after over 5 months or ever issuing refund.

I placed an order for a alpaca grinder on 4/14/16 for $70 and during the payment, it said shipping would take 4 weeks. Then on 5/30/16 I emailed them again asking where my order was and this time they replied saying they have located my order and have discovered a small problem with the grinder and are currently working to deliver a 33% bigger grinder but would take an additional 3 weeks and would throw in a free shirt or stickers with it. I emailed them again on 6/28/16 and still had not received my order. They had told me "Your order is scheduled to ship out between July 14 – July 28. I sincerely apologize for the delay and can confirm this is the final ship date. We will upgrade your order to a 33% larger Alpaca with more grinding capacity as a thank you." On 7/19/16 I emailed again requesting for a shipping update, again they had said, "Thanks for checking in. Your order has not shipped yet but will ship before July 28th. We will be sending tracking info as soon as it ships!" On 7/28/16 I emailed them Again requesting the tracking information and again they reply with, "Hope all is well. Your grinder is shipping out this weekend or next week at the latest, and I will be sending tracking info via email when it ships. Thank you so much for your understanding and have a great day." On 8/7/16 I requested a ****ing refund due to not having received any product but got no reply. On 8/10/16 I emailed again requesting a full refund because it felt like I was being scammed. The same day they replied with, "Sure, I am happy to issue that refund for you immediately. I just tried to issue the refund to your credit card using our internal software but am receiving an error message after several attempts. In this situation, we can issue the refund via Paypal or mail 鈥?which would you prefer? Please let me know how I can best help today." I had also not used a credit card to make the payment I used a Debit card. I replied back the same day with my PayPal information because obviously through the mail I would NEVER receive it. I still have received no response since. I also looked up Facebook reviews of the website and saw several other people with similar stories to mine some even longer ordering over 6 months ago only to eventually stop getting replies and no product. I also have all emails exchanged between us and all my order information and receipts as well in case that is needed.

Is Alpacagrind.com legit or scam? Can I trust Alpacagrind.com?

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