American Tourister

Read 5 Reviews of American Tourister to check if it is legit.

Website & Phone:
 http://americantourister.eu

Lance
1 year ago

I bought an American Tourister suitcase on the 3rd of January 2020 and just 4 days later (7th of January 2020) it started collapsing into pieces!!

I was shocked!!

I sent them photos and the receipt of the purchase and they refuse to replace it!!

The funniest thing is that they wrote at the end of their response:
"We are therefore sending the article back to you, free of charge…"
They didn't charge me for their response !!!!!!!!!!!!!!!!

This company is a fraud !!!! Stay away from it !!!!!!!!!!!

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Lorena
1 year ago

I bought a cute yellow suitcase for hand luggage and I love it! It is very spacious. And delivery was very fast.

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Latisha
1 year ago

Very disappointing. Ordered and paid for 3 cases on 2-3 day delivery. Only 2 arrived. Emailed for an update but no response!

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Sheila
2 years ago

Not a cheap suitcase and absolute trash. Made in China. Very low quality. The American Tourister suitcase lasted one short journey from UK to India and back and then the wheels gave in. I drove for three hours to the one and only American Tourister repair centre in the UK and guess what? They cannot repair the wheels. Made in China. The case is brand new and I haven't even removed the paper packing from the outer pockets. It was purchased six weeks ago. Since it was a gift, I cannot provide a receipt of purchase and I don't know where it was bought from. The "repair centre" cannot accept the suitcase without a receipt. The only thing left for me to do is find a dustbin large enough to put this trash in. Extremely disappointed. Do not waste your money on American Tourister trash. You have been warned.

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Dominick
3 years ago

Good products and good price. I buy directly from the company and all is fine.

The 2 stars have been reduced because they did not publish my review on their website as it is. Not even a courtesy reply saying thanks for the review and getting in touch to solve any issues. My time and efforts to write a review have not been appreciated.

So, the reviews on their website are 100% biased and are allowed only if there is a significantly positive review. I look forward for the company to become transparent and engage directly with genuine customers and their feedback.

Is American Tourister legit or scam? Can I trust American Tourister?

Our user(s) provided the above reviews and comments against American Tourister, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the American Tourister reviews at any cost.

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