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I sent in an iPod Nano 1st generation for exchange and repair program. The iPod would have been exchanged to a brand new iPod nano 7th Generation, instead I was left with nothing.
On December 2016 I returned my iPod with Apples partner UPS , they did damage the return shipment and contacted Apple about this – Apple did nothing, not even contact me.
I have contacted Apple as many times I can remember since 2017 to 2018 but without getting my old iPod or exchanged for a new.
Because of a manufacture fault in the battery the iPod 1th generation was recalled, making the iPod dangerous to use. The battery can burst in fire and cause serous damage to body and property. The iPod would have been exchanged to a brand new iPod nano 7th Generation, instead I was left with nothing.
I have been in contact with Apple many times. What I can tell is that they lie a lot, all that fancy talking on phone is a facade. When they cant help you they try to give you hard to /impossible tasks, in my case it was a purchase receipt for a 10 year old device. And after giving them the purchase receipt they just say, no we have never told you we want a purchase receipt.
The customer support will sometimes say "I will send you my contact details to you on email" but sometimes they never do, so making all that hassle of contact them again and explain everything to a new person.
Because of this I have spoke with many people on Apple. Everything goes, lies, to reading paragraph to paragraph from terms(not even applicable on my case)and also blaming me for the error of UPS.
I will go forward and contact Swedish police about my case.
They just take resources and energy from you.
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In the last times Apple made some unwanted changes on their later models of their iPhones. All models to iPhone 6S(+) have an input for earphones or audio cables. But once Apple introduced their newer models of their iPhones, they stopped using the input for audio cables. Competitors producing cellphones continue using the input for audio cables in their cellphones, it's only Apple that stopped using it once they introduced iPhone 7. I consider this to be a bad decision made by Apple as many of their customers might buy cellphones from competitors instead of those from Apple. I would continue to use iPhone even once my current iPhone 6 would have to get replaced by a new iPhone, but due to the fact that Apple has stopped using that input for audio cables in their newer models, I would not buy a newer model of an iPhone than an iPhone 6S.
When I was looking for some applications that I can install and use on an iPhone, it's easy to find applications on App Store. I also experienced more improvements than deteriorations with newer iOS systems.
Right now I also consider to buy a Macbook. I know that Macbooks are more expensive than usual computers, but they're faster and safer. Nowadays I have a usual computer with software from Microsoft, which I'm satisfied of as long as everything works fine. However, I've got viruses twice in my usual computer, the viruses were so vicious that they were impossible to remove (the only way to save it all was to install a new Windows system). I know that viruses also could exist among Macbooks, but there are not as many viruses among Macbooks as among usual computers, and Macbooks don't get infected as often as usual computers.
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