Aroabikini
Read 40 Reviews of Aroabikini to check if it is legit.
Website & Phone:
⇗ http://aroabikini.com
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This has been way more than 15-18 days delivery that appears in their website.
Customer service is unresponsive and inefficient and unwilling to offer me a refund nor any other solution. Very disappointed with this company.
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Bikini doesn鈥榯 really look good. I鈥檓 1,74m; 70kg and don鈥檛 fit in size L.
Won鈥檛 order again.
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Cheers!
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So I after I had my first shipment got lost in July , I have waited for my second shipment. Even after placing a complaint and having the customer service emailing me useless emails pretending they are following up I got the exact same email that i got one month ago ( evidence are below).
The email is not even customized for my case.
Although I asked last time for a refund but the customer service team asked me wait a bit to track it which I did. However, you seem to have a serious problem in your shipment. It is not a one time problem.
Now All I want is a REFUND.
You must be ashamed of yourselves.
I would have sent it by Fedex if I were running a good customer service department
鈥淎melia (Customer Care)
Sep 9, 05:24 -04
Hi Ryan,
This is Amelia from AroaBikini. I would be glad to assist you with your concern.
I had a look at the status of your order and upon checking, I see that your items were lost in transit due to some logistical issue. We apologize for the shopping experience you had with us. This is not the kind of experience we want our customers to have.
However, I can offer you these options:
(1) 100% Discount Code equivalent to the amount you have paid for the item/s you haven't received.
(2) Reship to the original address.
Please let us know which option works best for you and we鈥檒l take care of it right away!
If you agree with the Reship, please fill out the necessary information of your shipping address below.鈥?br />
Amelia (Customer Care)
Aug 1, 07:54 -04
Hi Ryan,
This is Amelia from AroaBikini. I would be glad to assist you with your concern.
I had a look at the status of your order and upon checking, I see that your items Kalmia One Piece and Buckthorn Bikini were lost in transit due to some logistical issue. We apologize for the shopping experience you had with us. This is not the kind of experience we want our customers to have.
However, I can offer you these options:
(1) 100% Discount Code equivalent to the amount you have paid for the item/s you haven't received.
(2) Reship to the original address.
Please let us know which option works best for you and we鈥檒l take care of it right away!
If you agree with the Reship, please fill out the necessary information of your shipping address below.
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Update: I completed my original review as part of an incentive email from the company that claimed I would receive 5% cash back on my order if I wrote a review. I just received an email from the customer service team to say that to qualify for the cash back offer I needed to edit my 2 star review to a 4 or 5 star review. Effectively, they are paying you a very small sum to write a fake review for them.
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The site is really easy to use
And the size indication helps
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