Artificial Grass Masters

Read 100 Reviews of Artificial Grass Masters to check if it is legit.

Website & Phone: 16681 N 74th Avenue #140 Peoria 85032 United States
602-730-7003
 http://artificialgrassmasters.com

Colleen
8 months ago

Do not I repeat do not call these guys for anything! I had them install grass and pavers in my backyard and within the first 4months it was ruined. I called and they sent out a technician to look and he said he would look into it.. that was 4years ago.. I didnt hear anything back from them so I waited a little bit and called them back and they ended up sending another guy out. Ends up they didnt install it pl properly and a window nearby was reflecting the sun onto the grass and melting it. So they sent me a quote of 400$ to fix it (this was 3years after they installed it) I then said ok that's fine let's move forward and get it done. Couple months later it never got done and they had to send out ANOTHER technician and now to repair it is 1000$ to fix it. I called them and the the guy was rude and hung up the phone on me…. just the absolutle worse experience I've ever had with any company with anything. Just be aware of that. Would not recommend and will not use again.

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Mason
1 year ago

I ultimately chose this company over the other 3 I had bid for my job because of the professionalism and they were veteran owned. I have had my putting green installed for a little over a year. I purchased the extra warranty just in case because this is my 1st time dealing with turf and don鈥檛 know a whole lot about it. Once they get your money, they will quickly forget about you and give you the run around. I鈥檝e had a split in my turf for 3 months. And I was told it would be covered, I鈥檝e called 3 times and emailed twice. Some people came out to fix it. In broken English they said it could not be fixed so I called their boss George, and he says he will have to get back to me. This happened 3 times now. With no resolve or an update. Save your money and go with another turf company/installer.

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Meagan
2 years ago

Did a great job. Very pleasant to work with and very competitive prices.

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Leticia
2 years ago

This company is very professional and they did an amazing job and I will be using them again on another home im working on right now.

Highly recommend this company.

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Caitlin
2 years ago

Great help with deciding which grass to choose with dogs, and within my budget.

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Silvia
2 years ago

Customer service was excellent. Polite, on time, cleaned up area. Left installation looking excellent. Salesperson came to check up same day. Only negative was that the seam show with certain lighting. They worked on it a week later and some improvement. A really nice job. just didn't want to see the seam shadow.

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Quintin
2 years ago

Artificial Grass Masters did a fantastic job on our lawn and they stand by their products. They installed grass in our backyard, the grass looked fantastic but after 2 years we started to have an issue with it deteriorating. Artificial Grass Masters came out, ordered new grass and took care of everything for us. Fantastic customer service, don't look any further, call these guy!

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Kathryn
2 years ago

they did a great job

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Cari
2 years ago

Great Job love the turf easy to work with

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Ethan
2 years ago

Great people to work with, lots of compliments on my new yard , highly recommended for
any job .

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Constance
2 years ago

Estimate to take out existing turf, haul away, and replace with already purchased new turf-$10,000! Sounds extremely expensive. No deal.

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Rogelio
2 years ago

We are happy with the work and enjoying the finished project. Thanks.

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Ramon
2 years ago

We purchased grass in June and After the grass was laid the back 1/4 of the yard was damaged( looked totally smashed down and a different color) . The company told us the grass would eventually perk up as that was not unusual. They came back out a couple of times and tried resanding it and raking it to no avail. We asked from the get go to have it replaced but they told us it would spring back. After 3 months of arguing they contacted the warranty company and finally replaced the entire yard of grass. We were very happy to have our problems solved. I would not buy artificial grass again as it is too hot for people and dogs to walk on in the summertime ?

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Olivia
2 years ago

This company was here when scheduled, did the work as promised and cleaned up after. ..All at the price quoted.

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Micah
2 years ago

Professional and friendly – project completed on time – RESULTS were GREAT!

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Breanne
2 years ago

Great design sense and terrific service. All questions answered.

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Joy
2 years ago

Customer service was great! Their response to my issues/questions were answered in in a timely manner. Scheduling and installation worked with my schedule. Overall they were superb I would recommend them and use them again.
I only had one issue and that was one of my blinds that was installed blew off during a storm but they came right out and put it back on.

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Corinne
2 years ago

I love my new grass lawn! It really brightens up the backyard. Installation was not the hassle I expected.

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Linda
2 years ago

\They came to our home and the price sky rocketed!! Did not use either Home Adviser guys that come because they were so expensive!!!

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Angelina
2 years ago

The whole process was handled in a very professional manner. All the work was done well within the timeframe that was provided. Our turf has been down for a year an looks like the day it was installed. I would not hesitate to recommend them!

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Ben
2 years ago

I hate to see my self giving them a 3start but I had no choice but to do that
Through to to many times trying to call the. No response whatsoever to see if they can warranty my grass
So happy I sold the house and I don鈥檛 have to deal with chasing them through the phone even though the owner was extremely nice and he said he will stand behind his works .

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Alex
2 years ago

All went well less the weather issues. Once work was started, it all went quick.

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Dorothy
2 years ago

I have had my grass now 2 years or more and I still get compliments on how nice it looks and feels. Everyone from the salesman to the work men were professional and great clean up! I have and will continue to highly recommend Arizona Grass Masters.

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Myron
2 years ago

Excellent to deal with. Installation was done well and on time. Highly recommend

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Giovanni
2 years ago

I have called several times about my grass breaking and I finally had Ed come out and look at it. He wrote up about the seam but not the actual problem. So I called and he said he would comeback and I waited and waited no response. Horrible experience.

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