I purchased two scarves from this company. I placed my order 31 Dec and received it 28 Jan. I notified the company immediately and provided pictures per their request and asked that I be reimbursed for the items. They responded immediately saying that it will be too expensive for me to return the item and that I can keep the item and give it to someone else. In return they will send me 30% off my next purchase. I replied again saying that their advert is misleading and would be considered false advertising. Again, I requested to be reimbursed the full amount. They have not responded.
I noticed that they have a couple of different Facebook accounts open for Arttcy. One that was opened recently that they use to advertise their product and now have indicated the collection is closing. The other one that they consistently hide unfavourable comments so that other prospective buyers can't see them. Please be warned that the products they send you are not the same products that you will see in the pictures from their adverts. Steer clear of this company.
You can see samples of what they sent here ge.tt / 5QwBDmA3 (remove the spaces)
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