AXA Insurance UK PLC

Read 8 Reviews of AXA Insurance UK PLC to check if it is legit.

Website & Phone:
 http://landlordaxainsurance.com

Ismael
2 months ago

Very slow to respond and customer was virtually non existent. Nine months to resolve a claim for water damage at our property. After the first year they tried to almost double our premium (before any claim had been settled). The whole thing was been adversarial in nature – we are supposed to be a customer.

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Dale
4 months ago

Very disapointed!

Will never come back to this company again!

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Yvonne
6 months ago

I would say to anyone needing Insurance of any type. Take my advice and DO NOT use "AXA Insurance". Their policy is to deny all claims initially, and hope the claimant goes away. They will always find an excuse to avoid paying a legitimate Insurance claim.

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Clifford
7 months ago

Insurance because you need documents, but don't try claiming

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Christen
9 months ago

Repeatly tried to cancel my insurance due to covid ..eventually got through & was only given 65% refund due to policy wording ..few company鈥檚 taking advantage of covid 19 this is 1 & I鈥檒l avoid at all cost using these again very underhand

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Misty
11 months ago

This was a 1* review, complaint was service level related and the dragging of the feet and lack of coms, took a couple weeks to get to my complaint but I am happy with the resolution offered to me, the Service level is still really bad and they do need more staff so 3* from me for now. Overall I like Axa it鈥檚 just the customer service hold times that let it down.

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Bernadette
1 year ago

Don't buy any insurances from these scammers they will delay and delay authorisation we have been waiting nearly 4 months all you get is lies if it's household,car etc they will rip you off be warned. unfortunately they won't allow nil stars so 1 it is. Check out all options
if you can't get a insurance still don't buy from them because you will never get paid out from these lying scumbags

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Bridget
1 year ago

My tenant died and the police had to smash in my door to access his body, I have subsequently been told that I am not covered for this?
Forced entry is only covered if done by a burglar???
To be covered for the police smashing the door off it's hinges I needed to have accidental damage cover?
What's accidental about that?

Is AXA Insurance UK PLC legit or scam? Can I trust AXA Insurance UK PLC?

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