Babboe

Read 4 Reviews of Babboe to check if it is legit.

Website & Phone:
 http://babboe.nl

Josue
7 months ago

Never ever again. Such a bad product and such rude service ….OUCH !!!!! 馃槨馃

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Paula
1 year ago

Spent 拢2500 on a babboe big E which they did not bother to post! Within days of paying for it I knew something was up as I was informed in the initial order confirmation email that i should expect an email from a delivery company which i never received. For 4 weeks they ignored my emails to customer service until after the day of delivery when they finally replied to say they would arrange for the bike to be sent, and only then did I receive the delivery confirmation email, so obviously they had made a mistake and taken my money without processing my order. The tracking was terrible, I was told to expect delivery one day and stayed in all day – then delivery date was updated to a day in the past and nothing arrived. A day later I received a call stating my bike had arrived in the country and they let me know what day to expect it. It was very confusing and frustrating! When it arrived driver refused to allow a full inspection, let alone test drive before he left. We soon discovered that the battery was faulty and customer service apparently not only can鈥檛 communicate in clear English but are ignoring my emails about returning the battery. Warranty is invalid unless I somehow transport my bike to the nearest approved bike repair shop within the next 3 weeks for a service – this is extremely far from us and I am at a loss as to how to transport such a big bike without hiring a van and driver (we don鈥檛 drive) for a 拢300 or so round trip! I鈥檓 worried about letting my local bike shop tinker with it in case it also invalidates the warranty

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Carolyn
2 years ago

twe bought a city E bike. and so far weve had nothing to trouble with it .
First the tires are paper thin so had a flat tire one evey week. so had the tires changed. kost me 500 kr (80 euro) for one wheel.
the footstands under the bike lasted about 4 weeks till they fell of.
and now the lock to the battery wont connect with the battery so cant lock that anymore aswell.
Beutyfull bike just seems like its made with rubbish.

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Christina
2 years ago

I would not recommend buying a bigE from babboe. There is a systematic issue with sensors by the pedal
And customer service is very unsatisfactory and while they are polite, they are evasive. They say they will get back but they do not.
There is a serious issue with the service as few cycle shops can fix the electronics. The whole experience has brought me to tears, after spending more than 2k.
I have still not been able to return the bike or get someone to come and fix it and I can't reach them.
Awful experience, I was expecting a much better experience so a really big warning if you intend to buy these.

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