BAGINC

Dane
2 months ago

really bad bag…the bag is not in good quality and come w a plastic bag not even in a box, have a bad smell to it. on the bag have a different company name on it…im so mad right now! dont buy from them!

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Cynthia
2 months ago

Absolutely gorgeous bag! Extremely well packaged during shipping

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Keshia
4 months ago

i just got my bag today…3 weeks later. The bag looks nothing like it is in the picture. Evidentially Free Glory is owned by Shein. WHAT COMPANY INVENTS ANOTHER COMPANY JUST TO SELL SOME BAGS THEY COULDN'T SELL ON THEIR MAIN WEBSITE?

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Kathryn
4 months ago

Do not order from this company. They are terrible. I ordered on 23rd June. Took a few weeks for my bags to arrive. Definitely not leather, I ordered leather ones. I opened a case on PayPal. I returned the bags, despite knowing this, the infamous Marvie emailed me asking me to keep the bags. I just want my refund of $361.80. I have been so upset about this. DO NOT BUY FROM HERE.

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Bridgett
4 months ago

I ordered the Chloe box bag dupe on September 27. Ordering was easy. I read reviews about the bad customer service and shipping. My bag arrived today October 5. No problems whatsoever. It is beautiful. The quality is amazing and it looks just like the picture. I will be ordering again!

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Ismael
5 months ago

I didn't want to give a star at all. I ordered a belt bag on the 1st of August and had a message within a couple of days thanking me for my order. My bag still hasn't arrived (1st September) I have messaged them 3 times and no reply whatsoever. I have asked for my money back and no reply. Not sure what to do now!!!

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Edith
6 months ago

So I was skeptical due to all of the negative reviews but will order again! I ordered mid July. It took a week for them to reach out but they emailed me because one of the items I ordered (small bag for free shipping) wasn't in the color I wanted. I told them my second choice. It took a week or two and then I got my shipping notification. The bag came from HK to my front door in the USA in 4 days – incredible! My bad arrive and I'm floored, it is stunning!! Exactly how it looked online. I was so nervous I was ripped off but this bag is perfect! I didn't want a fake designer bag bc I'm not going to pretend I can afford a $6k bag but I liked the shape of one so it's more inspired and I love it. I'm sad they have so many negative reviews. Marvie was great and I am so happy. I will say the small wallet I ordered to hit free shipping didn't arrive in the color I selected but they sent me two so it's fine. I didn't really want it anyway, I just wanted free shipping.

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Omar
1 year ago

Do not order from this company took 3 months to get my bag and. It is not authentic. Said i would get it in 10 to 15 days.when Not true these bags are fake. No proof of authenticity no card number or nothing. Don't waste your money. Do not order from suchbags.

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Franklin
1 year ago

I ordered two pair of shoes from banGing, it's been over two months and still haven't received them. I been trying to track them and it tells me can't find anything. I been emailing them and no response. If a company would be legitimate they would take responsibility. I found this sight, after reading the complaints, I now know that I have been reap off by this company. I was reading a customer comment that she used PayPal and took care of the account. I used PayPal to and ill be calling them. I will never ever order from companies I didn't know.

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Jonathan
1 year ago

I ordered a bag and paid for it. They sent a tracking number after a couple of days. The package arrived quickly but they sent a small box with a pair of plastic sunglasses. I have written many, many emails for 2 months and they will not respond. This site is a total scam and fake. I have filed a claim with my credit card company and legal authorities! DO NOT FALL FOR THIS TRICK, SCAMMING SITE in China.

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Rogelio
1 year ago

I WON'T buy anything from here, the bag looks like just pick up from the trash,I just find a good seller from adaitem , they have a variety of styles can choose,and the price is reasonable,

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Sadie
1 year ago

I ordere a bag a month ago ! Now it is held by the customs for already one week ! I doubt that I receive it and I don鈥檛 think I will get a refund since I already requested one after they haven鈥檛 shipped my order within the promised 4-7 days all they did was saying sorry and that I should be patient and now ?! So now The customs currently checking if there is any trademark infringement…. which is clearly not the case ! There is no logo of any company so it鈥檚 no replica. It鈥檚 a shame that I lost over 100鈧?and what鈥檚 even worse I may have to pay a fine 🙁 i contacted my lawyer and we decided if they don鈥檛 solve the problem we will take legal actions against this company. Don鈥檛 buy anything from this shop if you did and paid via PayPal call them they may be able to Transfer the money back. ( I had a similar problem once and PayPal solved it )

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Jeanne
1 year ago

Liked their items but customer service took too long to respond. I don't get it.

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Aisha
2 years ago

Never again. I should鈥檝e gone by all of the bad reviews before I decided to take the chance and order. My credit card was charged immediately on Jan 10. No word from the company within two days about shipping, so I inquired. 鈥淢arvie鈥?wrote me back and stated that the bag they charged me for is 鈥渙ut of stock鈥?and asked if I would like to choose a different bag. I wrote back no I would like a refund as soon as possible. I asked him why they would charge me if the bag was out of stock and why does their website still say that the bag is available? He wrote back that he will inform 鈥渁nother department鈥?about the refund. He did not address why they would charge me for a bag that they don鈥檛 even carry. It鈥檚 now Jan 17. I鈥檝e gone back and forth with this 鈥淢arvie鈥?and 鈥淢arvie鈥?won鈥檛 give me any answers as to why the refund is taking so long but 鈥渞est assured鈥?it will happen. I鈥檓 not waiting any longer. This is unacceptable and bad business. I鈥檓 reporting them and opening a claim with PayPal. I will not order from them ever again.

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Kylie
2 years ago

I love it……. My wife will order more

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Dawn
2 years ago

I ordered 3 bags on Baginc on October first, was supposed to be delivered in less than a week, which was extremely important as I work as a stylist and needed the bags for a photo shoot. It is tomorrow and no news, no bags. Shameful. They treat their customers with no respect. I already filled 脿 complain on 鈥?0 million de consommateurs鈥?our French customer service check, and next step legal complain. Do not buy anything from them, you won鈥檛 receive your stuff.

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Crystal
2 years ago

Worst business known to man. I鈥檓 making it my business to shut them down. I ordered a bag from the site 5/21/2018, decided to look at more reviews from other people besides YouTube (which are all false) and learned how terrible they truly are. I requested to cancel the order and again they gave me the run around. They begged me to keep the order and try to get a free gift. I refused and asked them to cancel the order. Thankfully I filed a dispute the same day I ordered because bag inc is full of crap. The infamous Marvie emailed me back saying they refunded the money and of course they did not. Save yourself the hassle and stay far away from them. I promise I鈥檓 going to do all I can to get this hell forsaken website shut down. If I could give them zero stars I would. If I wanted to kill myself, I鈥檇 climbed to the imbeciles鈥?ego working at bag inc & jump to their IQ. A BUNCH OF DAMN FOOLS.

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Lyndsay
2 years ago

HORRIBLE HORRIBLE company!! They deserve ZERO stars. – we wish we would have read all these reviews first. 6 months and every bit of communications came from us.. We got our stuff (well not all of it) lost money because we told them not to paint anything and just send it to us unfinished. Every excuse or lack of it, we heard over and over again. I bet we probably sent a 100 emails and txt to them. DO NOT BUY ANYTHING FROM THEM !!!!

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Tia
2 years ago

Firstly let me say when I finally received the bag (Adele) I was pleasantly surprised at the quality. With said, the customer service is atrocious. After 6 or 7 emails I finally received an updated on my order and that was 10 days later. Since I really liked the bag I wrote customer service asking if I were to place a second order would I encounter the same issue and they assured me it was a one time thing. Stupid me…placed another order on 2/10 it鈥檚 2/26 and 5 emails later I still don鈥檛 have an update!!! Worst customer service ever!!!

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Naomi
3 years ago

I purchased the Christi bag on January 4, 2018 and received it today, January 17, 2018. The way this bag was shipped was HORRIBLE! It was wrapped in a very thin dust bag, followed by very thin bubble wrap, followed by a very thin plastic bag. This is all that it was shipped in. The handles of the bag were folded over across the top of the bag so that they would lay flat. So for two weeks, the handles have been molded into this position. I've had to constantly work with the handles so that they would stay in an upright position, but they keep going back to the shape they were molded in. NOT happy about this at all. No one wants wonky handles. It ruins the look of the bag. Also, the strap was folded over multiple times and has creases in it. The strap is NOT detachable so I have to try to find a way to work out the creases and hope for the best. Nothing makes a bag look cheap more than wonky handles and creased straps. I will say that the stitching is very good and the overall look of the bag more closely aligns with the original Antigona bag from which it was inspired as compared to other websites with similar replica bags. However, that doesn't do me much good when the handles and the strap are screwed up. The lining is an inexpensive fabric and is very stiff, so I'm not liking that either. Overall, the HORRIBLE shipping has ruined this bag for me. Had it been received without said creases and distortions to the handles, I probably would be happy with it. What a shame…

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Kyle
3 years ago

In early September, I ordered two items. The order was supposed to be shipped within 4 days. I was hesitant to complain right away, because I felt as though it sometimes simply happens that they are unable to process the order as quickly as promised.
A week later I checked reviews online and got really scared that I was being scammed. Having paid via PayPal though, I wasn't too worried, because I felt I could always file a dispute.
Eventually I did receive the tracking number and the package arrived a couple of days later. The quality is as expected (it is definitely real leather), the items look just like the ones in the pictures and I am definitely happy with my purchase.
I have to say though, that it does seem a bit dodgy. I wrote to two different email addresses – the one for general customer inquiries and the one for "order tracking". Every time "Marvie" replied. I might have gotten lucky judging by the previous reviews.
Either way you're definitely in for some nerve wracking weeks /(or in the case of others months). Choose your adventures wisely.

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Amy
3 years ago

i bought the Eliana bag in black for $99 us, it arrived in around two weeks to Perth Australia. I love it, it's solidly built it looks exactly like the Chloe Nile. the gold is quite a yellow gold but that doesn't put me off.
it did take a few emails to Marvin to confirm my order was dispatched however i believe that the processing may also be for posting because the day i received it the order was marked as complete.
i was skeptical but i love my bag and would not hesitate to buy another!

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Justine
3 years ago

DON'T SHOP AT BAGINC YOU WILL BE SCAMMED. Baginc used to be a legit company, I've purchased from them 3 times before but that was when they were legit and the bags shipped from CANADA. However, NOW after you have made your purchase you will find that money is being sent to Beijing. I ordered from them last August and during your confirmation purchase you are assured that you will be sent a tracking number within a day or so. After I had waited a week I emailed because red flags were going up. Another huge red flag to make note of is only one person by the name of MARVIE addresses your concerns through email there is no phone number provided whereas before there was! After being polite and insisting on them sending me a tracking number Marvie just kept repeating the same thing in different words "Oh, I'll check with so and so and we'll send you confirmation today" or "We only have the bag you wanted with the gold zipper is that okay?" And after I made it clear to him that it would be fine and just to send me my dang bag already he kept saying that he would talk to his manager and get back to me which he never did and I had to be the one consistently emailing him. Finally, when I demanded a refund he again said he would talk to his manager and still did not get back to me for days this went on for a while I ordered in August didn't get money back til October! I threatened to go to my bank and file a dispute and got the same answer. It was not until I actually did file a dispute that I got my money back the very next day.

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Alejandra
3 years ago

I purchased a bag and 2 jewellery items on February 25 and today being June 12 I have received nothing, NOTHING. The most infuriating company I have ever dealt with. I was told 2 weeks ago the items were finally being posted. Marvie had told me one jewellery item was not available and she gave me a choice of two necklaces to choose from and their value was half the value of the necklace I ordered. I sent her an email about this and she responded – No problem we will reimburse you. That was about 8 weeks ago. This company makes me so a angry and if I ever receive anything I never want anything to do with them again. That's almost 4 months! I deal with a company in England, I make an order on the weekend and every Thursday morning it arrives and I am in Australia.

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Victor
3 years ago

I purchased a bag on 15 March 2017 after reading positive reviews of the bag on several blogs with links to Bag Inc directly for purchase. I paid for the bag as well as $9.95 for standard shipping cost. It is now 04 April 2017 and I still have NOT received my purchase or been given a shipment tracking number despite numerous emails back and forth with 'Marvie' to request this simple information. Instead, I'm told that there is not available tracking number but to rest assured its been shipped. DO NOT PURCHASE FROM BAG INC. Seriously, safe yourself, your money, your sanity and purchase elsewhere.

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