BAM Wholesale Parts

Read 16 Reviews of BAM Wholesale Parts to check if it is legit.

Website & Phone: 2888 Nationwide Parkway Brunswick 44212 United States
330-225-7509
 http://bamwholesaleparts.com

Abbey
2 weeks ago

I purchased a $200 part and paid for overnight shipping. 4 days later no part and they could care less. I will NEVER buy from them again.

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Daryl
3 weeks ago

Ordered product and BAM can't deliver! I guess that don't need my $1072. If the product is on back at least give me a eta. I'll take my money elsewhere!

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Blanca
1 month ago

This mightbe regarded as a very interesting way to behave as a vvery crucial moment and also mightbe taken as a rude way to behave as a very good moment to deal with and then say about

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Desiree
4 months ago

Very disappointed in their service, lack of responsiveness, empathy, etc. order for a 520 dollar roof each was made aug 8, the package got apparently lost and they never checked with me. I found this out a month later when i emailed them about the package. The whole sale dept never returns phone calls and they never called me to give some personal touch or to apologize. I asked them to call me by email and gave them my cell number. I called their managers, and each time when i reached someone they said they would get to the bottom of this but never heard back. I sent them an email early this week to resend the rack, almost two months after i paid for it. Still dont have the rack.

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Nina
9 months ago

I purchased several thousand dollars of parts from these guys for the first time using them…they answered all my questions and got me the correct parts for my project one of the parts was damaged in shipping and the got right on it and got me a replacement without any BS

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Christie
10 months ago

I ordered a trailer hitch from this website that showed pictures of the bolts and bumper cover as being included. This item didn't have a detailed list of what was included so I based my purchase decision off the photos showing everything included. I received the hitch with nothing else included. I contacted their customer service department and expressed my concern and they informed me this was not included and I could return if I wanted but would have to pay the shipping myself. This website is falsly advertising their products. Their customer service department was extremely rude and informed me the photo of the Jeep in the picture wasn't included either. There are 10+ websites with the same part including the bolts and hitch cover for close to the same price. I only went with this site because it had $15 shipping rather than $30+.

The customer service agent I was emailing with refused to give me their name or the information for the owner/manager of the website after I requested it.

After spending $230, you'd think they'd be a bit more helpful. I wish I would have read all the bad reviews from other people concerning this websites false advertising. Now my options are to ship back and lose out on the shipping I've already paid, and pay another $25 to ship back, or to buy the bolts/bumper cover kit for $40+.

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Donte
10 months ago

Like others, I had trepidation in placing a large order for accessories for a new car due to mostly negative reviews. Unfortunately I saw the reviews AFTER I had placed the order. So I held my breath and hoped for the best.
The order and products arrived on time, all are as described (OEM) and in perfect condition.

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Kali
1 year ago

I was worried about purchasing from Bam after reading all these negative reviews. I eventually decided the savings were worth the possible troubles, and plus they allow purchases through PayPal, so you get buyer protection anyway with free return shipping. Anyway, I placed a very large order with 30+ items and they filled it perfectly. Every part number matches exactly what I ordered perfectly. Handling took about a day and they were shipped quickly. I asked them a few questions throughout the process and they were fast and accurate with their responses. Overall great experience. I would not hesitate to purchase from them in the future.

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Kirsten
1 year ago

This is a review Nate took down. No worries l left messages with Carl Kellums

Have you all had any experience with Nate? Perhaps it's me but I'm having the darnedest time getting wrong part exchanged for the right one

11/21/19
Order #29649

Purchased 3 items from website based on recommendations and pricing (cargo all weather mat liner, door guards, blackout emblems)

Received items on time but didn't get correct ordered items. Gave me Limited emblems instead of XSE. Send in concern today. Will update based upon my experiences. I'm hoping they rectify this mix up quickly

Prices are decent. Let's see if customer service is better than what is posted here. Whats wrong in the photo if I specified I drive a RAV4 XSE

11/22/19 Update
Moving down to one star. Received an email response saying it was my fault and i ordered the wrong part. I can see why the customer service is the reason for low ratings. Let me give you feedback customers are not in the business to order wrong parts. If we made an error, please offer good service and help us remedy the situation. in this instance, i did not purposefully ask for the wrong part. I just want this fixed so i can go on with my day. Will update again…

11/23/19
Still unresolved received a response did I receive a part from them. Yes I did but it's the wrong part I can see how the error occurred even offered to send part back in exchange for what I ordered

Dealing with Nate is not the best service, left messages for Carl

Part Sent:
PT948-42190-02

Part ordered:
PT948-4219B-02

I understand the confusion over the "B". But the resolution should not take 4 days of 5 emails confirming yes I received the wrong part, two bank resolution emails saying the items were shipped, and one online chat to collect the same info that you sent the wrong part.

OMG!!!! Can your customer service reach below 0 Stars??

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Alejandra
1 year ago

First I asked a question before ordering. they were very helpful.. ordered my OEM trailer hitch and it came pretty quick.. best prices on the internet.. thank you for great services..can't wait until I installed it..Robert

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Norma
1 year ago

Great experience with BAM. I ordered new Kicker speakers for my 2017 Subaru Forester. They were the least inexpensive on the internet and shipping was excellent.

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Ernest
1 year ago

i bought fuel filters kit for my Ram through amazon and the seller is BAM wholesale parts.
i received everything in order , but then i realized that one filter wasn t necessary for my application. i assume the responsability for this mistake.
promptly i sent it back the same day i received the kit. was may 11 2019.
so far i ve never received my partially refund.
and the company have already received my return long time ago.
impossible to contact BAM wholesale parts.
what else to say?
apparently i m not the only one having trouble with BAM wholesale parts.
I M SHOCKED THAT AMAZON USES THIS COMPANY

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Tierra
2 years ago

This company is an absolute joke, it is as if it were run by children.

I ordered a cargo net which, according to their website, was a direct fit for my car. I received a cargo net that did not fit. It turns out their website had incorrect information on the part. When I emailed them about it, I receive a smartass reply saying that the part did not fit because I had the wrong car for it. After some unproductive back-and-forth with them, I finally got a return shipping label, and a week after the product was delivered back to them, I still had no refund. I emailed them threatening to file a dispute against them with my credit card, upon which they promptly informed me that they had refunded me for the purchase less shipping. I informed them that I expect nothing less than a full refund of what I paid, because their website contained incorrect information, and I am still waiting for a response. Eventually I did get the part number for the correct cargo net from my dealership. When I searched that part number on BAM's website, it came up as unavailable.

This company is sketchy as all get-out, they don't answer emails promptly, and they don't answer their phones at all, even during normal business hours. They are arrogant, snotty, and unhelpful.

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Cristina
3 years ago

Wrong part was in the box they sent me. No apology, blamed Toyota, would not send correct part. Kept going on and on about VIN to make sure correct part, but that is irrelevant if you don't even send the part that is ordered. Hard to reach and absolutely will not admit fault or work to correct things. I'm sure I'll still get charged a restocking fee for their mistake.

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Trina
3 years ago

I found the parts I needed for my Dodge and they have some good promotions. Their site was easy to use and I was able to see when my parts where going to be shipped out to me.

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Joelle
3 years ago

These guys never answer their phone, shipped me an already returned item that was missing parts. Took two weeks to get what was missing. Bad attitude and punk kid attitude when I did finally get them to answer the phone. Had to track them down and found three separate phone numbers before I could them to finally take my call. They do not respond to emails sent through their website not do they answer their published phone number on their site. Just place your order online and pay, thats all that they care about.

Is BAM Wholesale Parts legit or scam? Can I trust BAM Wholesale Parts?

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