Bamboo Recycle

Read 7 Reviews of Bamboo Recycle to check if it is legit.

Website & Phone:
 http://bamboorecycle.com

Miles
5 years ago

Shocking service. Quoted a price and then apparently sent an email that I had to respond within 3days. I did not receive this email. Ended up receiving a payment of 拢11 for a 拢170 phone. Origionally been quoted 拢74 by bamboo, they claimed that a charging port cover would cost them 拢63. So that is the apparent reason as why i recieved 拢11 instead of 拢74. Customer service was abrupt. Had no option to cancel the payment and receive my phone back. Don't make the mistake I did.

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Kristy
5 years ago

I looked online to see who had the best price to recycle my almost new phone. Bamboo recycle came top, as I had never heard of bamboo recycle I was nervous of sending my device to them. As the disparity between bamboo and the well known phone recyclers was so big I decided to give them a shot.

I sent my phone on Monday 1st November by special delivery and bamboo received it the following day. I received an email when it was received and that it was being tested. I then received an email on Tuesday saying it had passed the tests and the funds would be transferred soon.

On Wednesday by baccs transfer the money was in my account.

Seriously superb service. Keep it up Bamboo

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Bridgette
5 years ago

Firstly sent me an email to say the description of my phone which I stated/detailed was wrong and the price was revised from 拢82 to 拢76. Get a further email after to say the device is now "non working" due to the NFC sensor, whatever that does and how it impacts on the workings of the phone I do not know as the girl in customer services was not able to explain what this was and said the REVIEWED, reviewed price was now down to 拢28.80.

PS: Was told in the conversaton with the girl in customer services that I indeed described the phone correctly and they were in the wrong. Begs the question what sort of set-up is this?

AVOID!!!!!!!

Paul Ferguson

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Beatrice
5 years ago

Got a quote for a fully working lg g3, sent it off, was quoted 拢116 and apparently my case wasn't the original one, even though I got it when I bought my phone so the offer went down to 拢42.
Absolute joke.

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Hillary
5 years ago

Very efficient,got email to inform when phone was received then another email to say passed the test and money on the way.posted phone Saturday and money was in my bank early hours on the Tuesday morning.would definitely recommend and use this company again.

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Elisabeth
5 years ago

Bamboorecycle have got a great business plan which I can summarise as: let's "buy" their phones and not pay for them! Brilliant, isn't it? How do they do it? Bamboorecycle reissue cheques only if informed about undelivered cheques within 14 days. So if your cheque gets lost in the post and you are not quick enough to inform them (for example you go on holiday), or you are patiently waiting for it for too long thinking "I will give them some time, why shouldn't I", you will never see your money. And Bamboorecycle get your phone for free.

Obviously, this is completely illegal as this, in fact, means Bamboorecycle doesn't pay for the goods that they receive despite client requesting the money. This clause of terms and conditions is an example of unfair practice but Bamboorecycle just seem to ignore the fact. I wonder how much money they conn that way every year.

I have already informed Watchdog and Ombudsman Services about Bamboorecycle's modus operandi but in the meantime I would like to warn other people about them.

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Julie
5 years ago

Unlike many mobile phone recycling companies Bamboo have been brilliant, fast and honest. I sent the phone on Saturday and by Tuesday my phone had been checked and payment received next working day as promised.

Is Bamboo Recycle legit or scam? Can I trust Bamboo Recycle?

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