BambrellaUSA

This company has excellent customer service. Prompt and easy transaction. I'm very happy with the quality of the umbrella and wouldn't hesitate to buy again from them.

The Team at Bambrella are fantastic. We have replaced every umbrella on our property with these durable and good looking canopies. The ordering process is simple. I have only needed to contact service once for a single broken spar. Because of the construction, Bambrella sent us the replacement spar and in 5 minutes we had it swapped out.
I highly recommend Bambrella. You will love the many options to choose from.

The customer service was outstanding.

We bought a very expensive umbrella that was under warranty. The bamboo post rotted and broke. We called almost a year ago for replacement and we are yet to get our replacement. We were told that some people have to wait for a year or longer to get their replacements. What kind of warranty do you call this. Now it鈥檚 Spring and we can鈥檛 sit out on our patio in the shade. My husband has skin cancer and cannot be in the sun. I like the product, but the customer service is useless.

Cameron at Bambrella was professional and efficient every step of the way and we never once step foot in his store. Everything was done via phone and we are very happy with our product. We got exactly what was described and what we were looking for. Would highly recommend.

Great products and service, highly recommended!

Very Helpful and prompt

Excellent service ,quality product.

It is sturdy, and has a pretty color. It is hard to lower and doesnt cover as much as I thought it would.

Quick response and good prices

Amazing company
They truly stand behind their product.
Oh and the umbrellas are awesome too.

Not a good product if you are in a coastal
area. All connections made of stainless steel
Corroded and we had to throw away the
umbrella after 2 years. Do not spend your
hard earned money on this product unless
this umbrella will not be subject to rain and
Coastal Conditions. I am an architect and this product was a joke. I got taken. Live and
Learn. I would recommend for desert dry areas only not Coastal Areas.

The service I received was better than excellent. I truly appreciate all of your help.

I love it! works really well in my designs.

Smart, efficient
First rate service. They know their products completely
I am very satisfied.
Mark Matthews AIA

Our Bambrella umbrella was the most over rated product I have ever purchased. I thought we were purchasing a high quality product that would stand up for years. Even with the additional purchase of a full winter cover from Bambrella the wood deteriorated and the metal parts rusted. I guess 3 years of Indiana weather was just to much. Finally gave it away because I was tired of looking at it.

Perfect in every respect!

We purchased two cantilevered umbrellas which had chronic problems from the second day after delivery until the time that we sold them on Craigslist 6 months later for a fraction of their original price. Both the retailer and the local manufacturers rep were Totally unresponsive. And the manufacturer refused to honor the warranty. I would NEVER recommend this product or manufacturer!

Customer service has been extremely efficient and customers seem to think highly of the product quality. However, there have been a few minor issues with multiple orders (often with the same customer).

These umbrella's are really well made. Any woodworker or craftsman would so appreciate just how well made they are and the great attention to detail. Very well done indeed!

Bambrella has the best product on the market. I have purchased every brand of out door Furntiture / umbrellas and I must say Bambrella has the most durable , stylish collection. I have the umbrellas in the hamptons on the beach and in Miami and they have proven to last! Also to mention the customer service is outstanding!!! I have been working with Cameron at the company 10 +++They are always available and reliable. 10 +++stars for bambrella!!!!

If you want the best, BambrellaUSA is who you go with.
Top notch products and service.

These were for my boss an he just loves them! The quality is great an you can tell! Most of all he is in a high wind area an they are holding up as described.

very good advice and excellent service, bought 5 umbrellas, fantastic quality.

This is my second Banbrella the first one is nearly 10 years old a few minor replacement part were easy to order and the 13鈥?is still charming still in wonderful condition . the new one which is the offset cantilever ……gosh it is fabulous!!