Bank5 Connect

So far, I'm really digging this bank.
I'm giving Bank5 a High-5

Well the CSR said i must wait for account approval and a email. I was trying to fund my account, I still have not received the email. I don't think it should take almost 10 days.

Very professional and beneficial phone service

Quick, concise and solved the issue

I like the website. It is easy to navigate and gives me the information I need without having to go to other windows aimlessly.

Bank5 representative was so kind to me in a sticky stressful financial situation, and much more than my mainstream bank that I have been with for years. Just because they鈥檙e online, don鈥檛 think they don鈥檛 add a personal touch.

I have been banking with Bank5 Connect for 6 months. The website and mobile app are user friendly. I have contacted customer service a few times and the representatives' provided prompt and courteous responses.

My transaction went very smooth and was very timely.

Support helped me get my issues sorted quickly and efficiently. A very pleasant experience.

Received the guidance I needed for a quick response. Thanks!

You made it to hard for me and my wife to open a savings account using money from our checking account. It got to the point I wanted to use a different bank for a savings account.but my wife talked me out of it. She said to give it one more try. As she was having to send in the extra responses I relented and we now have checking and savings account with bank5. It only took a two week period to accomplish that. Not good.

Fast, friendly resolution to my question.

So far I鈥檓 very happy with my decision to switch to Bank5 Connect. The staff are friendly, knowledgeable and fast with responses.

Been banking with Bank 5 for nearly two years and so far it's been a good experience.

Easy to open account online. Occasional communication with me asking if their service has met my needs, giving me reminders, & the like without being obnoxious regarding marketing.

Bank5 is a good bank. They try to treat their customers properly. They work really hard and are very stable. They give you good updates and clearly outline what to expect. Their interest rate is acceptable.
They are like the Amazon of banking companies. They're up&coming, and they have a bright future. Highly recommend.

Very helpful and very quick, not the typical bs you gotta deal with other big banks.

Off to a good start with Bank5 Connect.
Responsive customer service, and a slick, clean app. They're in the 21st century unlike other nearby online online divisions of brick and mortar banks.

Good customer service. Deposit handled promptly. All good.

The Bank5 rep was very helpful in resolving the issue he called about.

It was easy to complete the transaction even when I changed it.

Bank5 Connect has outperformed prior bank at every turn. From true interest bearing checking accounts which are hard to find in Illinois to customer service and clarifying concerns.

Thank you for helping

the customer service person was very friendly knowledgeable and helpful.

Easy to navigate online and very nice customer service. Interest is really gd