Bb4s

Read 5 Reviews of Bb4s to check if it is legit.

Website & Phone:
 http://bb4s.com

Cornelius
3 months ago

I contacted bb4s one day and my internet/TV package was installed the next day.
The level of customer service was high throughout and everything was clearly explained at each stage.
The whole package works perfectly as described; the internet speed is really good and the TV reception is perfect, including sports coverage.
I highly recommend this company and thank them for looking after me so well.

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Meaghan
6 months ago

Service has become atrocious in the last two months. Constant down-time, speeds down to a quarter (or even less) of what they should be. Netflix and even simple SD TV are impossible to watch (the TV is even provided by BB4S).

We understand that BB4S has been taken over by a new owner, Ahimas Groupo (Ahi+). Carlos Soria is the new person in charge and I have told him about the problems, and there was no response. The engineers at BB4S seem to have lost control of their own system and can offer no solutions.

I am just in the process of cancelling my contract and am looking for a new provider. Any provider would be better than BB4S currently. Please BB4S, fix these problems once and for all!

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Peter
1 year ago

Awful support experience with BB4S. The support person was rude and had the most terrible manner (BB4S management take note). Service has got worse and worse and support always blame the customer. We are in the process of moving provider as this experience was the worst yet.

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Daniela
2 years ago

We have now been with BB4S for nearly a year now. They offered 10MBs download and 1MBs upload. We usually get over 9 down and nearly 2 up using Ookla to measure. I can't say if this is correct, but we have been very happy with their service. It is down very infrequently and when asked have plausible explanations for the problem ( once thunderstorms and another time Endesa Electric Company)
We live near Alcauc铆n so a landline is not a good option.
I have no hesitation in recommending them.

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Jennifer
4 years ago

I have been a customer of bb4s in 5+ years and I have never seen such a bad service provider. So you are probably wandering why I have been a customer for so long. Well as all fairy tales it started out quite well, and they have almost a monopoly where we have our summerhouse.

Until a couple of years ago everything was ok, expensive, but ok.

Then they upgraded their system to give more bandwidth and more stability which is all fine, but they forgot to test and maintain their customers why already was on thiers net. So for a long time we had a very bad connection and I thought it might be my own equipment (as all Servicedesks they claimed that it was my own equipment, they only looks at that moment on the system, not for log files over a period of time). I upgraded my home equipment to enterprise level equipment to make sure it was not my own system that was the bottleneck ( I have a VPN connection on it for business use).

Must of the time our connection is either down or very slow. What is not slow is the withdraw from our Bank account but without sending out invoices.

I have now make a formal complain and again bb4s looks at split second and come back with "There is nothing from with your connection, it your own eq that is not working" So when I then escalate this within bb4s another person comes back to me and reports that my antenna is to old and needs to be replaced. And now the fun starts. As it not my own antenna I reply that why haven麓t they not done this already (they do NOT have log files over connection and speedtest on their own system). They answer was they was not aware there was a problem? I mean it your system, if not you who else? me as a consumer??

To short down a very long story…. BB4S will not do anything (expect still have me to pay) until I pay 130鈧?for a new installation that is not mine in the first place.

My POV is that I have paid for a service that was NOT provided to me and as I don麓t own anything of the installation, nor want to own anything (they will just afterwards claim it my own antenne or something not working).

I have never seen a service provider with no pro activity with in their own service. I have the feeling of being a Milk Cow.
(Oh yes, they don麓t want to invest in my antenna as they have made a big investment in their backbone and therefor do not have the money to
provide antenna services for their costumers)

All in all BB4S can not be recommended.

Is Bb4s legit or scam? Can I trust Bb4s?

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