Beadaholique

Read 51 Reviews of Beadaholique to check if it is legit.

Website & Phone: 1506 Gardena Avenue Glendale 91204 United States
1-866-834-4618
 http://beadaholique.com

Patrick
1 week ago

I placed my order on 5 February 2021 and received it on 12 February 2021 and that was at the free shipping rate. Very impressive. They had a better selection and inventory than most bead vendors on the internet. I will definitely continue fulfilling my beading needs and requirements through Beadaholique. Highly recommend this company!

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Garrett
4 months ago

I ordered some beads and some findings. I received not the same with the picture beads ( incorrect ones) also got damaged some beads. And I found missing item.
I finally got refund about missing item and damaged beads. BUT they wouldn't have sent the item if I hadn't asked.

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Dewayne
4 months ago

I麓l made a purchase on July 26 and on August 3 it showed that I was still in the United States. For this they told me they would refund the money, which they supposedly did on September 24, but after 15 days I have not received the refund. Asendia, which is the international carrier, does not respond, and now PayPal, which is supposedly the one that made the refund, either. What kind of companies does BEADAHOLIQUE outsource, since none of them know anything about anything. Beadaholique just say they did everything they could do

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Edwin
9 months ago

I opened a chat with Brian who was able to answer my question about what looping pliers to use for a wire wrapping project. Turns out there was more than one choice and we figured it out. I appreciated how patient and helpful he was. I haven't ordered yet but customer service is definitely very nice. Thank you Brian!

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Lucia
9 months ago

I've picked up things from this wonderful establishment on numerous occasions I've always been completely satisfied.

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Terri
10 months ago

Canadian buyers beware. This place is NOT WORTH it. Aside from the exchange rate, shipping takes forever- I waited 18 days, and was NOT told duty taxes would be extra. Now I am stuck with additional charges and have to put myself at risk during a covid-19 pandemic to go pay for my parcel at the post office. Nothing but inconvenience and hassle buying from the company. Never again!!!

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Suzanne
11 months ago

When I place items in my shopping cart without checking out I get a quick reminder email. When I place and pay for an order, the shipping label is printed immediately but the order is not shipped for several days. It does not take three days to ship a small order. Today is day four and my order is still unfulfilled. I paid for expedited shipping of three business days as shown on their website but they don't tell you on that page that it will take three business days to get the order out it's ridiculous. No one answers the phone when you call. I am beyond frustrated.

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Randi
1 year ago

I bought 93 dollars from this website in SIC of january and today is 7 of february and i not receive anything , my last emails nobody answer, they said to wait until tomorrow 8 of february to consider my items lost, im waiting to get my money back but nobody is speaking to me.

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Alexandra
1 year ago

I placed a small order for the first time it took a little longer than I thought it should have but not the main issue shortly after my purchase my credit card was used at a tee shirt shop not to far from their business not once but twice. The tee shirt shop reversed us. Be careful. As a business owner we are honest but sometimes a employee may not be.

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Bret
1 year ago

This company is not answering their phone during business hours! I have sent three emails and have received one canned email that my order is on its way. The shipping company has no proof that the order has ever shipped. Since they won't answer their phone or emails I don't know how to get my money back. This company sucks!

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Brian
1 year ago

I order from beadaholique a lot and have never had a problem with anything! Their products are great and always arrived in a timely manner. The only time I had a problem was very recently, one of my packages got lost in transit during the process of me moving. I emailed asking what I could do and right away they were willing to re-ship my order! They were so sweet and understanding. I will definitely continue to buy from them.

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Malcolm
1 year ago

Tried to return a couple items, and they returned them to me! They never opened the package at all! How could they determine if items were returnable???

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Rocio
1 year ago

Many of these sites unprofessionally will not sign you back u p for their newsletter or service if you unsubscribe for a while. Do these people never have illness or get busy? Oh, I know! They think they are the only website out there, while there are 500 just like them. I have never ordered because of the crappy reviews they get. They don't seem to care.

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Mark
2 years ago

O opened up a chat with Analeya and she answered all my questions. I bought the items I needed for my project and received everything just a few days later, from across the country. Great!

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Alan
2 years ago

I guess they must be on vacation, because I've made two requests about an order of which 9 out of 10 items were NOT DELIVERED, but my account says they were fulfilled. Definitely have lost my business. And I guess I'm out of that money.

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Autumn
2 years ago

Placed an order thinking I would get it within the week as my regular supplier ships the same day. No. Five days and three emails and my order is listed as "still processing". I finally called in from Canada and got someone on the phone. He assured me my order would be cancelled since it took way to long. I should have had it within a week at the latest. Sure, I get the refund but only 90% of it. You're charging me a fee for an order I never got? Seriously, not impressed. Don't be fooled by low prices.

Also, MIles, as someone else mentioned who responds to emails – very rude and short. Not helpful at all. Very disappointed as I heard a lot of people say great things about product.

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Leslie
2 years ago

Have shopped at Beadaholique a couple times now. Always receive my order within the same week ordered and have never had any kind of problem in getting exactly what I ordered all pack very securely in a bubble mailer. Love there beads. If you are looking for Czech fire polished beads or Swarovski, they have them at very good prices.

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Byron
2 years ago

My advice to you- do not even bother with any sort of expedited shipping. You'd just be throwing away your money You will NOT get your order any faster, they will still sit on it for at least 3 days.
Their policies say: " We ship packages out seven days a week, 8 AM to 5 PM. We are closed on Thanksgiving Day, Christmas Day and New Years Day. Free Standard shipping orders will be shipped within one to three business days after the order is placed. USPS Priority, USPS Express, UPS 3-Day Select, UPS 2nd Day Air and UPS Next Day air orders received before 11 am Pacific Time will be shipped same day; if received after 11 am, they will be shipped the following business day."

THIS IS A LIE!!! If they are not going to abide by their policies, change them!!! So sick of this from this company, I have requested another company to stock the items I buy from them. When they do, I'm not spending another dime on Beadaholique.com.

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Traci
3 years ago

I was hesitant at first to do business with them due to all the negative reviews I read on here. However, they had an item I absolutely needed that I couldn't find anywhere else so I took the chance. So far no problems.. My order came within 6 days of ordering and I'm all the way here in Hawaii so I was surprised how quick it arrived. It usually takes me longer than that to receive items I order from the mainland. Overall a positive experience and I will probably do business with them again. I just hope I don't have a negative experience the next time.

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Laura
3 years ago

Miles, the person who replies to their emails, is very curt and offers NO extra help at all. He does not directly answer your question. I cannot believe this company has such terrible customer service and I WILL NOT order from them again.

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Krista
3 years ago

They don't really want to talk to you on the phone. They want you to use their web site. The guy who answers the phone is rude and hates his job.

Shipping is very slow, too slow.

The kits I ordered missing beads. I received two empty bead bags in one kit and the other kit missed a tube of beads so I couldn't start my project. The beads holes were plugged and when I tried to ream them out, they broke. This turned out to be very time consuming.

I called and complained and he reluctantly agreed to replace the. But he acted like I epwas trying to get something free. Because it took me to long to call. I didn't open the kits right away.

The kits contain just enough beads for the project, so when you break the focal point beads or lose one, you are screwed.

There are a lot of places to buy beads, so I will be moving on.

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Angel
3 years ago

Beadaholique used to answer their phones but no longer does. Maybe they'll call you back. They also used to offer 15 to 20% discounts for larger orders ($250 plus) but no more. If you are looking to order larger quantities of items, you should look elsewhere. Or if you are looking for good customer service, you should also look elsewhere. I've been a customer for over 4 years, but am now looking elsewhere.

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Kenya
3 years ago

I should really have read reviews on Beadaholique before purchasing from them! They seemed so reputable and widely-recommended, and they even sell on Amazon!
I purchased some Swarovski Becharmed beads from Beadaholique. One of the Becharmed helix does not come with any Swarovski markings on the steel core! I'm not sure if they should exist on all Swarovski Becharmeds, but they definitely did on those that I got from firemountaingems! The inconsistency seems really dubious…
A gold vermeil chain that I'd ordered from Beadaholique clearly had some gold-plating worn off, and even had distinct orange marks on it. Apart from these problems, the rest of the products seemed fine. Shipping took quite a long time though.
I sincerely hope I've not falsely accused them of selling fake products. Nevertheless, one should exercise caution when it comes to Beadaholique.

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Isabel
3 years ago

Their live chat is very condescending and inaccurate. Shipping time is very slow and they do not stand behind dates they give. I do not recommend ordering direct from them. Very poor company.

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Lindsey
4 years ago

This company has the slowest shipping time of any company I've used. In my eyes, that equates to crappy customer service. If you use the free shipping, you will not receive your order for at least 10 days. Sometimes I'd have 2 or 3 orders open at once, since I ordered once a week from them.
Now I've taken my business elsewhere. Firemountaingems.com, Riogrande.com, shipwreckbeads.com, jewelrysupply.com, all have better customer service than these fools.

Is Beadaholique legit or scam? Can I trust Beadaholique?

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