Best Buy Canada
Read 18 Reviews of Best Buy Canada to check if it is legit.
Website & Phone:
⇗ http://futureshop.ca
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Their knowledge of anything to even remotely do with a computer is laughable.
They told my friend her motherboard was fried – it was a brand new HP laptop, but it was one of those sensitive touch screen ones with what looked like a faint digital scratch on it.
A display issue doesn't mean that the motherboard doesn't work anymore, those mf r*tards.
Just as I suspected, I hooked the laptop up to a monitor using a simple HDMI cable and was able to see all her files, access everything, and everything worked fine.
It was just a simple issue with her display screen.
Your company and the monkeys you employ are a f****ing joke, lol.
A kid like myself can more quickly and accurately diagnose issues better than you buffoons. Shake my damn head.
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Customer service was sarcastic. I will never buy from them again.
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I first purchased an ACER (ever time I open or close the screen it would have green lines and would have to restart it) that did not work, returned it and purchased an ASUS laptop that also did not function (software issues as well as issues with the track pad which periodically gets stuck down so every time I click it it right clicks). Attempted to return this to get a new product. Was first told that it was not best buys problem, it was the manufacturers problem. Was then told I would be compensated for my time and hassle.
I returned to the store (Winnipeg, Pembina highway) and was told that I could not get the product I wanted because they never had in stock (even though the other location did. I was promised to get a discounted price on the new device I wanted by the managers.
I was then told that the new product was on order and I would hear from them in 5 business days. No one contacted me, kept track of my information (even though I was promised they would have my information on file). I called back to the store (now going on two weeks) after about 4 days of not getting any answer and had to explain myself to every individual there repeatedly.
The manager then told me that he did not order my product (which I was told it was by the customer service manger and the manager). The manager proceeded to tell me he did not care for my business, and I should get a refund and take my business elsewhere.
Worst Experience I have ever had with a company in my life. Wasted my time and my money with no desire to resolve the issue. If Best Buy made money off of you they no longer care for you as a customer. Take your business elsewhere and avoid at all costs!
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All in all as soon a I receive the iphone I played for I'm never dealing with best buy again..
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I was phoned on Thursday by an automated robot letting me know that Friday my tv would be delivered in between 9:30am and 12:30pm.
At 12:30, nothing. I phone Rbc to know what's going on, to which they direct me to Best Buy. I phone Best Buy and of course it's automated messages. I get to my order and now the time slot has changed. Another automated robot tells me my delivery is scheduled in between 10:30am to 1:20 pm. Again the time arrives and still no delivery. Be reminded I took off work to way for this. Again I call Best Buy and get the same automated message that my delivery will be done in between 10:30am and 1:20pm, but now it's already 2pm! At this point it's starting to get frustrating. I call Best Buy again and press on all the options and get a hold of a live person. This person verifies my order in their system and let's me know there's an issue with their automated system and my delivery is schedule for Saturday! I wasted a full day of work. And guess what today it's Saturday and I'm still waiting and the delivery is not done. I've called and complained numerous times and yet none of the employees at Best Buy costumer service are able to reach the delivery guys. I was assured my tv would be here today. It's 9:30 pm and nothing. I wasted another day. They don't have any idea what's going on. At this point I've wasted two days in total for waiting purposes. This company I will never use again. They are completely clues less! I will never recommend. EVER!!!
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I ordered the drone for my kids. The delivery was very fast.
The price a little bit high for that toy ( you can find for cheaper value in Walmart). However the difference is not critical, but support in Best Buy is better. They also have stock of what they are selling and ship it very fast.
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Avoid getting advices – online reviews are better especially if you are investing on high end stuff.
To those who have failed items: don't forget they have a 10-14 return policy – if it fails on you – just return for a refund rather than dealing with their service.
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Decent products but not too many alternatives around where they are located
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Took it back as it would shutdown on its own. Their service center had my computer for a week, and still had not fixed it. I had to wait 2 weeks for them to do a system recovery.
Very Poor Service!!!
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