Bestcanvas.com

Read 255 Reviews of Bestcanvas.com to check if it is legit.

Website & Phone: Northwest 107th Street 3443 Miami 33167 United States
 http://bestcanvas.com

Brittney
7 months ago

I received 2 emails today saying thank you for your order the thing is i only ordered 1 thing.
I was gonna order something else and left it in my cart and somehow they charged it to my PayPal without my consent, Now if I get them I have 2 orders with 2 of them is the same thing, and the other is a blanket and facemask, which i didn't want the facemask so I just did another order for the blanket and they charged me for all of it, I wrote an email to cancel but they said they cant, Why the HELL not I just ordered it yesterday surely they haven't started making it yet. I wish I had come here first and read the reviews.

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Rhiannon
8 months ago

I got my order 1 and half month late. The website says they ship within 2 days but definitely not true. When I wrote them to ask about my order, it took several days to get an answer and they announced me that my order was never sent….Very poor service all the way through! I will never order again from them!

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Pamela
8 months ago

I ordered 2 pictures based on a TV ad that I saw. The order delivery date has come and gone. I sent an e-mail to customer service but received no response. I called customer service and went though a cycle of a computer voice telling me that "due to increased volume of calls, all of their customer service agents were busy helping other people". Eventually, it told me that: "since all agents were busy, that I would have to call back at a different time", then it hung up on me.

I called back and eventually talked to a woman who, after checking the status of my order, said that it was still in production and I would have to wait until I received a notification that the order was complete. She could not provide me with an estimated shipping date.

From the way she was answering my questions I began to wonder if she actually worked for the company or was just looking at a computer screen. I asked her if she worked for the company or was just responding to questions from customers. The phone line went dead which lead me to writing this review.

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Jameson
9 months ago

Seems like the usual runaround…I have all the documentation, order number, PayPal payment, UPS tracking number, shipment date. They say they have no record of the order! I've been following their instructions as per their emails and keep getting the same response from them "unfortunately..blah blah blah! Try again". I've tried 7 times and I've had it. Contacted PayPal with complaint.

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Shayla
9 months ago

Awful service! I made an order 3 weeks ago to be delivered for Mother's Day, it's May 19th, 9 days late and counting. Had to pay duties, I guess my order is coming from China, had I known, I wouldn't have ordered from Bestcanvas.ca. Name should be changed to worst-canvas.china

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Wayne
9 months ago

I have two orders they never came it need to be a class action lawsuit against this company I've been waiting on my order for two months.

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Micheal
9 months ago

Copycat of Mixtiles, subpar quality product, packaging and customer service.

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Lorraine
9 months ago

I ordered 2 separate orders of printed pillows for my sister who is a nurse and it was her birthday and my mother who is self isolating. Both orders were placed third of April.
I paid for the items as well as shipping and handling.7th of April I get a message to advise my order may take longer due to COVID-19. Understandable and I prepare myself that unfortunately there will be a delay.

To the day, neither deliveries have arrived. I set a tracking update with UPS on receipt of tracking number (provided 8th April) and since 13th of April am discussing import feed UPS require payment for.
They confirmed the money due will be paid by bestcanvas.caas per their terms and conditions but they refuse to pay. They insist I pay for it and request a refund. What an absolute liberty. I've continued to point out shipment was paid at time of purchase by myself and they just ignore this point.
Avoid this business where possible.

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Mayra
10 months ago

The negative reviews had me so afraid that I canceled my order BEFORE the canvas arrived! The company was very understanding and simply requested that I provide evidence that I had destroyed the canvas and they would refund the purchase.

Well, a few days later (yes, a couple of days), the canvas arrived….. I was EXCEPTIONALLY pleased with the canvas!! It exceeded my expectations. And, I felt so silly for jumping to the conclusion.

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Edgar
11 months ago

Myles, My maltese That died September 2019, it's a beautiful tribute to him.

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Joy
11 months ago

Nice quality.

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Bethany
11 months ago

Love, Love it. Perfect. Hanging on my wall. Wonderful reminder of our family visit to the Happiest Place on Earth. Will absolutely order again. Thank you.

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Johnnie
11 months ago

Timely, quality product fairly priced.

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Jackson
11 months ago

Good prices on large canvas ,good quality

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Carissa
11 months ago

These guys did a great job with my picture and the turn around time was lightning fast!

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Jackie
11 months ago

The customer service and quality was excellent

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Gladys
11 months ago

The canvas was very well made the photo I sent in turned out great will order again a cheaper rates

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Beatriz
11 months ago

These prints turned out way better than I expected. I will probably be ordering more now that I have seen them in person. I highly recommend this company.

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Ronnie
11 months ago

Good product, fast shipping, great customer service. Had a problem with one of my orders , they handled it to my satisfaction quickie.

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Sam
1 year ago

Love the way the product turned out. Can鈥檛 wait to hang it.

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Jamison
1 year ago

Super easy ordering process. Fast delivery. Quality product.

Would definitely order from bestcanvas.com again!

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Athena
1 year ago

Stay away from that $#*! company they simply play stupid with all of US.Customer service is that $#*! that I dont have a word for that.I want my replacement canvas Stupid MF Stop sanding Me after a days,weeks emails I will Not dealing with MF like U.The Worst Experience ever eith BestCanvas.com.Stay Away from them.$#*! U Mf Bustard.

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Terrell
1 year ago

Ordered 8 pictures at the beginning of this month (delivery expected within 5-10 days), only received one picture and cannot get in touch with anyone. Called customer service, no one picks up and the recording hangs up after ten minutes on hold, tells you to email them instead. Then you email, and no one answers! Have been calling for days with no luck. Disputed the charge through CC company due to fraud, after having read all of these shady reviews. To be noted, the number listed on the transaction in my CC app is different than the number on their website. When we called, it was a number for a restaurant!

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Kelvin
1 year ago

I was notified on Oct 25, 2019 of 3 fraud charges on my credit card. One of those charges were from bescanvas (canvasdiscount). My credit card company reversed the charges…great…until…. Nov 14, 2019, we recieved to big ass pictures of a lady in a sun hat…no idea who she is…as WE DID NOT ORDER ANYTHING. I called the company and actually got through to a lady…she told me that any order flagged for fraud had the shipping address automatically defaulted to the address on the credit card so the people placing the fraud order didn't get the product. ummmm…..ok…. whatever. She told me that if my bank already handled it, that I could dispose of the pictures…. well here we are months later on Jan 10, 2020 I get a letter from my bank that they actually are going to charge me the $328 now because bestcanvas told them that it was us who placed the order….. WTF…. I have now been trying to contact someone from bestcanvas via email, via facebook messanger, via phone…. NO ANSWER NO response!!! I think they planned it all along!!!! Buyer Beware! Calling BBB next!!!!

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Jerome
1 year ago

I ordered and paid for 4 canvas prints. I received two of them. I am pleased with the quality of the ones I received but would really like to receive what I paid for. I tried calling customer service and after many minutes on hold I got a recording telling me to email them. I did that have not received a response. Their prices are good, the quality is good, but buyer beware, you may get screwed like I did.

Is Bestcanvas.com legit or scam? Can I trust Bestcanvas.com?

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