BFYNESWIM
Read 12 Reviews of BFYNESWIM to check if it is legit.
Website & Phone: ⚑
Lynnhaven Parkway 780
Virginia Beach
23452
United States
⇗ http://bfyne.com
Also their customer service is incredible.
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The swim top has a very strong chemical odor. The fit in the shoulders & neck is ok (I ordered L, but a M top would鈥檝e fit better), but it completely flattens my chest.
The proportions of the cover-up are off because it has super long sleeves & is too narrow in the hip (I鈥檓 an hourglass figure & wear a size 12 pant or a L in bfyne). Plus, the seams are not even finished! At $200+ (regular price) for a cover-up, a serged edge is unacceptable. I鈥檓 going to have to pay a seamstress to properly finish the edge and fit the sleeve if I want to wear it.
This purchase was a complete disappointment. International orders & sale items are final sale, so these items were a waste of $180. This was my first & last bfyne purchase!
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**Guys, plus buy a better and classier version Sai Sankoh website
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USPS Tracking History:
鈥淎pril 7, 2020, 11:27 am
Shipping Label Created, USPS Awaiting Item
UPPER MARLBORO, MD 20774
A shipping label has been prepared for your item at 11:27 am on April 7, 2020 in UPPER MARLBORO, MD 20774. This does not indicate receipt by the USPS or the actual mailing date.鈥?br />
Ok cool… Now 2 weeks go by, but no swimsuit. I contact BFYNE via email because of course there isn't a Customer Service number for CUSTOMERS to utilize (I truly do not understand this practice!!). There should be another form of communication other than an email address for customers.
Anyway… Please see my email below regarding the swimsuit that I ordered, but have yet to receive and at this point the date is 4/22/20. I didn't receive a response to my email until the next day making it a month since purchasing from them. I can understand if this company was international, but they are DOMESTIC… located right here in the good ole USofA!
1st EMAIL FROM ME:
鈥渕e
To
Bfyne
& 1 more
Apr 22 at 8:29 PM
1 attachment
Hello, I am writing to get an explanation as to why I have yet to receive my swimsuit order (order number listed in subject line), which I purchased on March 28, 2020. I have attached a screenshot of the tracking history per USPS tracking website and per an email that was received from your company regarding my swimsuit being on the way (the exact same email I am responding to). It is almost May and I thought that I would have received my order by now or at least some type of explanation as to what the delay is. The email, which I am responding to and the attached screenshot states that my shipment is on the way (tracking number included), but when I click on the tracking number it only shows a label being created… Nothing more…. So I am a bit frustrated to say the least and confused as to why. Please advise ONLY via my cell number:
I can be reached at any time on that cell number.
Thank you in advance鈥?br />
So as I mentioned prior…I received a response via email (which I did not want.. I requested a call to my cell) on 4/23/20 basically stating that they are not sure what happened and that they have to start an investigation with the carrier. Then they offered to send me a different color swimsuit because the one that I purchased was SOLD OUT. I don't think so! I did not order what you guys are offering to send me so in my opinion my monies should have been refunded. They also stated that they could only communicate via email due to COVID19. I replied stating that I did NOT want what they were offering and to issue me a full refund. Of course that was not granted even after asking for the owner to contact me. Never heard from the owner and then on today (5/11/20) AFTER I placed a dispute with my Credit Union, I receive an email from BFYNE (Refund Notification) stating that they have refunded my order. Thats it!! NO apologies or anything else (see the bland email below):
鈥淩efund Notification
Bfyne
To
anna
May 11 at 3:49 PM
Dear Anna, Bfyne has refunded your order (BM27385F) a total of $69.00 USD for:
1x LYNN – Small鈥?br />
So yeah… that was it! I will NEVER patronize with this company again and trust me when I have notified my family and friends regarding this fcukery (yep!)!! Customer Service is really extinct…. Sad, but true! Well.. maybe I should say its very, very rare these days!
,
USPS Tracking History:
鈥淎pril 7, 2020, 11:27 am
Shipping Label Created, USPS Awaiting Item
UPPER MARLBORO, MD 20774
A shipping label has been prepared for your item at 11:27 am on April 7, 2020 in UPPER MARLBORO, MD 20774. This does not indicate receipt by the USPS or the actual mailing date.鈥?br />
Ok cool… Now 2 weeks go by, but no swimsuit. I contact BFYNE via email because of course there isn't a Customer Service number for CUSTOMERS to utilize (I truly do not understand this practice!!). There should be another form of communication other than an email address for customers.
Anyway… Please see my email below regarding the swimsuit that I ordered, but have yet to receive and at this point the date is 4/22/20. I didn't receive a response to my email until the next day making it a month since purchasing from them. I can understand if this company was international, but they are DOMESTIC… located right here in the good ole USofA!
1st EMAIL FROM ME:
鈥渕e
To
Bfyne
& 1 more
Apr 22 at 8:29 PM
1 attachment
Hello, I am writing to get an explanation as to why I have yet to receive my swimsuit order (order number listed in subject line), which I purchased on March 28, 2020. I have attached a screenshot of the tracking history per USPS tracking website and per an email that was received from your company regarding my swimsuit being on the way (the exact same email I am responding to). It is almost May and I thought that I would have received my order by now or at least some type of explanation as to what the delay is. The email, which I am responding to and the attached screenshot states that my shipment is on the way (tracking number included), but when I click on the tracking number it only shows a label being created… Nothing more…. So I am a bit frustrated to say the least and confused as to why. Please advise ONLY via my cell number:
I can be reached at any time on that cell number.
Thank you in advance鈥?br />
So as I mentioned prior…I received a response via email (which I did not want.. I requested a call to my cell) on 4/23/20 basically stating that they are not sure what happened and that they have to start an investigation with the carrier. Then they offered to send me a different color swimsuit because the one that I purchased was SOLD OUT. I don't think so! I did not order what you guys are offering to send me so in my opinion my monies should have been refunded. They also stated that they could only communicate via email due to COVID19. I replied stating that I did NOT want what they were offering and to issue me a full refund. Of course that was not granted even after asking for the owner to contact me. Never heard from the owner and then on today (5/11/20) AFTER I placed a dispute with my Credit Union, I receive an email from BFYNE (Refund Notification) stating that they have refunded my order. Thats it!! NO apologies or anything else (see the bland email below):
鈥淩efund Notification
Bfyne
To
anna
May 11 at 3:49 PM
Dear Anna, Bfyne has refunded your order (BM27385F) a total of $69.00 USD for:
1x LYNN – Small鈥?br />
So yeah… that was it! I will NEVER patronize with this company again and trust me when I have notified my family and friends regarding this fcukery (yep!)!! Customer Service is really extinct…. Sad, but true! Well.. maybe I should say its very, very rare these days!
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Tatiana ( Hong Kong)
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