Bicycle Buys

Read 3 Reviews of Bicycle Buys to check if it is legit.

Website & Phone:
888-424-5328
 http://bicyclebuys.com

Beau
2 months ago

I placed an order for two items on Nov. 28,2020. When I placed the items in my basket and checked out, both items were advertised as being in stock. Neither item was available! When I first called the following week because I didn't get a shipment confirmation email, I was told that they were really busy and it would take awhile, but that I would have my items the following week. At the end of the week I called again, and this time I was told that the shipment didn't go out because they didn't have the helmet in the color I chose. I selected another color and was told the items would be shipped that day. I called the following day because I didn't get a shipment notification, and I was told that the items had been sent to the shipper but that the shipper hadn't processed it yet. Oh, and that they would be on top of it and get back to me with the status. Well, I called back again today (12/9), and am told that they were mistaken and that they don't have the lock kit that I had purchased back on 11/28. What a waste of my time! Save your energy and shop elsewhere. Also, they have another online shop under a different name that rings the same people I spoke to at bicyclebuys.com called cyclefastusa.com. When I last looked, both websites still advertised the lock kit as being in stock.

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Gwendolyn
2 years ago

I ordered Shimano rear derailleur pulleys that they advertised as working for any Shimano 8 speed derailleur. I trusted that this was correct because the picture was also identical to the existing pulleys. When I received them though, they did not match the picture and did not fit on my Shimano 8 speed derailleur. When I called anticipating they would resolve the problem, they said they would call me back and never did. Given that it is a $5 item (that they charged $6 shipping on), it is not worth my time to hound them about it, but I will not buy anything from them in the future.

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Melanie
6 years ago

Despite the poor reviews found and the 15% restocking fee I decided to give this guys a try… for which I regret.
I order a wheel set which was at a great price… I end up getting on rim in good shape and the other utterly destroyed. No way this happened during shipping as the box is in perfect shape and the other rim is flawless.
Good rim cam in a sealed bag with paperwork and skewer… damaged rom came in an open bag with no skewer and no paperwork.
I tried to get some help from this mediocre sellers but they don't bother replying my mails… I guess they want me to send that rim back, charge me the 15% and then cheat another person.
I really encourage you all to go somewhere else and save yourself from a headache and loosing your money… got further questions then mail me at danny @ sysadmin-cr.com
Hopefully I can save some fellow bikers.

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