Big Maggys Cafe & Cycle Store Reviews - Big Maggys Cafe & Cycle Store Scam or Legit

Website: 26 Burrard Street Jersey JE2 4WS Jersey
+44 1534 729900
 http://bigmaggys.com

Jonah
8 months ago

鈥楴ew Bike Day鈥?is more than just a new bike with Big Maggy鈥檚, it comes with knowledge, experience, tips, know how and expertise.
Having been guided through all my options by Rich, he was very patient and honest in my requirements and needs. A speedy, efficient service, he was nearly as excited as I was when it arrived!
Bikes for all levels and needs, not just high end and racers. I鈥檓 even promised increased confidence & ability!!! 馃槀馃槈

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Chester
10 months ago

As a family we are on our third bike from Big Maggy鈥檚 team and remain so impressed by their patience and genuine skill in applying their experience and knowledge to what we require – value for our money.

This also applies to after sales in each and every case we have had cause to go to them for servicing, advice etc鈥?now spanning a period of six years plus鈥ver since the guys set up Big Maggys…do you remember the first Town Crit?

Furthermore this does not rely on who you know鈥ach and every one of the team has the same ethos鈥hat begins with a smile and genuine engagement and ends with us as being very satisfied customers

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Susana
10 months ago

Exceptional service every time I step into BM! The chaps at the shop have sorted me out with a number of products including my first road bike which is absolutely amazing and the whole process was 10/10 from the fitting session to the collection of my bike. Most recently they sorted me out with the new Wahoo exercise bike which is next level indoor training and the service again was top notch. Can鈥檛 fault them, the aftercare is brilliant and are always at hand to provide excellent advice. Definitely recommend and will be going back!

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Alanna
10 months ago

Awesome experience. I was recommended by a friend to come here for my new bike. Really helpful staff, they understood what I wanted in a bike and really nailed it. 100% would recommend Big Maggies to anyone who is into Cycling. I can't wait to go back and enjoy all of the cool bikes that they have there for the next addition.

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Janine
1 year ago

Outstanding – not a service that tries to sell you the most expensive item (bike/clothing/accessories) but a service that informs best practice/ full information and lets you decide without pressure. I have not seen or experienced ANY substandard products in their range. Would I go back?
Probably tomorrow.
A friendly, knowledgeable set of lads who are passionate and use their own equipment brands.
A great coffee shop attached and a well laid out store. Thanks so much

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Stephan
1 year ago

I highly recommend Big Maggy's. They're experts at what they do but are also really friendly and helpful. I love riding but don't know too much about bikes so it's nice to have people I can go to for advice without feeling embarrassed about asking silly questions. I recently bought a new bike and they spent lots of time helping me choose the right one for my needs and getting the size and set up just right. They sell a great variety of bikes, accessories AND coffee so there's always a good reason to pop in!

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Jamal
1 year ago

We hired bikes at the last moment while visiting the Island on a whim. Great bikes, fabulous cafe and facilities and a great day out.
We all agreed that it's now the go-to place for us when we go to Jersey.
Incredibly helpful staff and very friendly atmosphere.

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Kareem
1 year ago

I would like to thank Aaron, Tony and the staff for helping me to find a perfect E bike for my husband. They took time to listen, discuss and advise. They have also serviced my lady鈥檚 bike and other 5 year old bike recently and they are like new.

They are friendly, honest and professional. It鈥檚 a trendy bike shop and gave us such a great and joyful experience! The fact you can also have a great coffee there is wonderful.

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Maranda
1 year ago

Everybody I spoke with was extremely friendly and accommodating, Aaron especially made the experience of buying a bike very enjoyable.

Very impressed, they all go above and beyond and I will certainly return

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Arthur
1 year ago

My new Orro Terra C 1x is awesome, fantastic service, as always, from the Big Maggy鈥檚 team. Didn鈥檛 realised getting caked in mud and gravel could be so much fun…

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Sylvia
1 year ago

Thank you so much to the Big Maggy's team for finding my new bike, I absolutely love it. These guys made the whole process so easy. I was so impressed by the level of knowledge held by these guys, they clearly know what they are talking about. It is refreshing to deal with a group of individuals who are passionate about what they do. The level of detail that goes into the fittings and sourcing the right bike was mind blowing. It also helps that the guys in the store are so friendly and happy to help, nothing is ever to much hassle. I would definitely recommend buying a bike from them in the future.

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Henry
1 year ago

Always great service from the team at Big Maggy鈥檚 whether you鈥檙e just picking up some gels or a shiny new TT bike.
Jo Gorrod

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Constance
1 year ago

Out on a long training cycle today and was having trouble with my gears and chain (caused by an embarrassing fall!) and called in spontaneously on a Friday afternoon to Big Maggy鈥檚. Got the most excellent service and immediate attention. So lucky! Cured the problem plus gave me some great advice on other cycling stuff and a great route home so I was able to complete my 60 mile ride ! Very happy customer!
What鈥檚 not to like ?! Thank you Andy, Aaron & Tony.

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Bianca
1 year ago

A-MA-ZING bike shop!

Great service, incredibly helpful and had my bike really fast!

Just new to the island I went and visited some bike shops around the island and in terms of friendliness and going to lengths for what I was after.. Big Maggy's (and Tony in particular in my case) just stood out by far.

Had my bike way faster than I expected – needed to be ordered -, and was able to pick it up the day of delivery since I wanted to ride this weekend.

Impressed by the lengths they go to for clients!

So here comes the clich茅: Not only passionate about bikes, but also about helping clients!

Thanks!

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Brock
1 year ago

Collected 2 hired bikes for a 100km cycle on a Sunday morning. Communication was great whilst booking as the shop is closed on Sundays. Tony was great and offered to collect the bikes on his day off on Sunday before our flight home.

We also left a computer mount on one of the bikes which was returned via post to us soon after. Bikes were great. Will use again.

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Jonathan
1 year ago

Just bought my second bike from big Maggy's, i have to be honest I nearly bought on-line but the guys were so helpful and gave me some great options for my price range along with a proper bike fit to ensure I got the perfect bike for me. Over the moon with my bike and the service and would highly recommend Big Maggy's to anyone.

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Mason
1 year ago

Big Maggys rule.

Always acknowledged and feel welcome. Easy going, understood, helpful, happy staff. Bike service? puncture? tyre change? Pack your bike? Never a problem. Timely too.

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Whitney
1 year ago

Great service in a relaxed manner and incredible amount of expertise. Was looking to improve position and comfort and this was the best bike fit I鈥檝e had, I would recommend the team to novices and pro鈥檚 alike, thank you.

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Janna
1 year ago

Great bunch of guys, super helpful. Big Maggys should be everyone鈥檚 鈥榞o to鈥?shop, regarding anything biking or tri, in Jersey!!

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Milton
1 year ago

Of course Big Maggys sell a great range of bikes, but where they really score is their continued after sales service.

Always happy to offer advice and they've sorted minor niggles FOC for me on more than one occasion. I'm not a high end customer, but always get treated like one. Great coffee too!

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Annie
1 year ago

Retul'd yesterday – bike fitting for the new age. A very illuminating experience which resulted in adjustments that have created a more comfortable riding position and a genuine improvement in efficiency, so job done. Huge thanks to Aaron, Tony and Rich for all the hard work and setup – true professionals.

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Cassandra
1 year ago

Honestly the best bike shop in Jersey. Aaron and Richard sorted me out with a fab bike and certainly made me feel far more confident about the journey ahead. They deserve to do so well, friendly knowledgeable and just great service. Thank you

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Yolanda
2 years ago

So how about a place where people sort out your problems even when it鈥檚 not really their responsibility?

3+ years ago I bought a Garmin Edge 1000 from Maggys. I鈥檝e used it consistently week in and week out since that time. I was riding at Christmas on bumpy roads the Garmin fell out of the recently acquired Fabric light which also sits on the Garmin mount. Always fine until a bus ran over the Garmin and pulverised it. In this case clearly the issue was with the Fabric light. However Rich took hold of my Garmin and liaised with Fabric and Garmin and like and behold this week a spanking new Garmin 1030 turned up in the post.

Is there a superlative greater than Outstanding?

Thanks chaps. Awesome work.

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Dusty
2 years ago

Awesome, bike dream team , Richard, Aaron and Tony! when I fist set out on my triathlon journey I was given great advice bought a fab bike and have progress with the sport, now owning a TT bike (which I love!), I also have a superb commute to work bike (with a child seat on the back) which means the family can cycle to school, our three boys each have great road/mountain bikes and we just bought our 4 year old daughter a bike with stabilizers for Xmas! So whatever you are after these guys will give you great advice and you will have a collection of bikes like we do!!! enjoy !!

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Mason
2 years ago

I have used Big Maggys a number of times over the past few years and the service is unfailingly outstanding. On top of their technical skills, which in my experience are second to none, they are good-natured, polite, and professional (not to mention tolerant and patient when I have messed up my own calendar, and turned up either a few days too early or too late). I have had good advice many times, and I have never felt that they were taking advantage of my ignorance (unlike, for example, every time I go into a car dealership).

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