Bike Gear

Read 40 Reviews of Bike Gear to check if it is legit.

Website & Phone: Trewsfield Ind. Est. Tondu Road Bridgend CF31 4LH
01656 768983
 http://Bike-Gear.com

Lewis
1 year ago

i order a front derailleur for Giant rapid on 8 july anf after one day my oreder was canceled and no money back.
DO NOT BUY ON THI SITE – HAS NO CONTACT NUMBER.
They dont answer on my emails.
BAD site !!!!!

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Blanca
3 years ago

Good store, a lot of choice

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Alexis
3 years ago

No problems and a good seevice

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Riley
5 years ago

I bought a Spada Jacket in march this year, it had a 1 year guarantee with jacket, description of Jacket said it was water proof etc. The first time I went for a ride on bike and it rained, my back, arms and under arms all got wet through. The jacket was so wet inside it took several days to dry out. I contacted Customer Services about the jacket they said that I could return the Jacket and would look into it for me. I asked if they could send me a returns label, they said that they would. After several weeks of waiting for the returns label, I contacted them again asking where the returns label was had to go over everything again with them, said they would send one out as yet still not got the returns label so I have a jacket that I can not wear if we have the British weather. So very unsatisfied with the service and very disappointed.

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Louis
5 years ago

I've bought items from here with no problems, but when my girlfriend bought a jacket that leaked through after a month they have refused to honour a years warranty, deleted her review from the site and failed to return calls/emails.

The initial service is great, but if there's a problem then that's when bike gear falls down.

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Melisa
6 years ago

Just Have To Say Really Impressed !!!! Easy Ordering Really Fast Delivery Great Pre Delivery Notifications Would Deffinatly Reccomend And Will Deffinatly Use Again And Again !!!
New Into Biking ( Midlife Crisis !! :)) ) Purchased Knox Back Protector For Jacket Really Impressed With Website Service Delivery Product Everything Just Had To Reccomend Thanks Again. Wayne
Really Great Service!!!!

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Kim
6 years ago

I ordered the "jeans" half of RST 2 piece leathers and Bike Gear didn't have my size. I left it a week then called. I just had to make one call and they were onto it, exploring not just the stock in all Bike Gear stores, but also RST's stock. They found a pair of jeans in my size and shipped them within 36 hours of my call, and threw in a small gift to say sorry for the week's delay. Some of the best service I've ever received.

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Marlene
6 years ago

I bought a helmet from big bike book last year on ebay and found there prices were miles ahead of anyone else on ebay. I recently had occasion to buy a lot of new gear and have found that bike-gear have a super range, fast delivery and excellent customer service.

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Noelle
7 years ago

Lots of offers to tempt but on stuff that you need.
Had one wrong item delivered but it was sorted no worries, didn't put me off ordering again. Good courier service used as well – always a problem having to wait in for deliveries, you at least get kept up to date with the company used – A big plus!

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Tanner
7 years ago

Easy to navigate website, easy ordering processed, prompt updates, speedy delivery, would use again. Highly recommended

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Bailey
7 years ago

I would Highly recommend this site.

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Andre
7 years ago

No messing about I was pleased with the product and service

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Christy
7 years ago

Good website. Rapid delivery. And gear as expected.

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Julie
7 years ago

I ordered my helmet which was delivered next day free of charge to my work address, I contacted them once I purchased this (cheaper than anywhere else I may add) I emailed them to ask to send to my work address as I would be there all day, as promised this was re routed. To bullet point it, excellent value, fast delivery, great communication, what else do you need???

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Cornelius
7 years ago

There's not a huge amount to say really – just really good service. The item arrived well packed, in good time and for a good price. The kind of efficient, easy service that doesn't draw attention to itself – Bike Gear gets it just right.

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Keenan
7 years ago

Despite inadvertently ordering two pairs of boots late on a Sunday night I received a telephone call first thing on Monday to check if that actually was the case. Everything sorted within a two minute telephone call and boots with me Tuesday morning.

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Dina
7 years ago

Good products at the right price. Delivered by DPD, the best courrier firm. All round great service.

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Antoinette
7 years ago

Great service from them quick delivery and great product and price

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Katelyn
7 years ago

Had trouble with sizes to fit me sent back item twice exchanged both times no problem, highly recommend by me , will be buying more bike gear from them.

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Keith
7 years ago

Go there, shop there, stay there. Problems sorted out easily and quickly.

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Jeremy
7 years ago

had been looking for waterproof boots for ages found this site and they were in a sale last pair too great

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Santana
7 years ago

Competitve price on the Shoei helmet i wanted. Great communication regarding despatch and expected delivery date.
Had a query about a special offer they had and called the customer service number.
Friendly, informed member of staff answered all my questions.
Very impressed. Will use again.

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Carrie
7 years ago

Have never had any problems with any orders that I have placed. Excellent range of products and good promotions

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Ashly
7 years ago

I only use 2 bike equipment websites and BikeGear is one of them. I find them good value for money and there delivery service is excellent ie quick with well packaged items .
Sometimes there range can be limited for example they don't stock many brands of brake pads but what they do stock is keenly priced and of good quality so overall highly recommended

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Adam
7 years ago

My son needed Kevlar jeans for use on his bike. Fabulous quality -service as well as product. Really speedy delivery. Jeans were true to size and were fantastic quality. I won't worry about him riding his bike in these.

Is Bike Gear legit or scam? Can I trust Bike Gear?

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