Black By-design

Read 8 Reviews of Black By-design to check if it is legit.

Website & Phone:
 http://black-by-design.co.uk

Marlene
4 months ago

I ordered a Wireworks Right Hook Coat Stand from Black by Design.

There were no problems with the order. It wasn't next day delivery but it arrived after 2 days.

Why I didn't give BBD 5 stars?
At a bare minimum though, I would say Black by Design need to consider adding tracking notification or at least a despatch notification email to say they've processed the order.

It's the one thing that is a must in this current e-tail climate; there can be no room for doubt as to whether the product is in stock and if it has been despatched, otherwise you as a retailer will be inundated with emails and phone calls, which I can imagine wastes your time and takes you away from selling your product and running your business.

Very friendly email though when I did chase them about despatch, so that's great. I think they mean well, but just need to tweak a few things to be stellar.

Thanks, and P.S. the right hook coat stand from Wireworks is brilliant. It has 5 double hooks that are evenly spaced around the pole to avoid coats overlapping. It's worth spending a bit more on Wirework's one to avoid the Umbra flapper that has 9 hooks. The Umbra version has hooks huddled into 3 groups of 3, and those 3 hooks are stacked on top of each other, which means 3 coats hang piled up together.

Also, the Umbra Flapper may look nice but it has an mdf base, which makes it break into pieces after a period of time, and the pole is made out of rubber-wood (and hasn't been stained particularly well).

The Wirework's right hook coat stand has a solid oak pole and solid oak blocks that connect the veneered oak hooks, and then there's a oak veneered base.)

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Oscar
1 year ago

I ordered a Blomus coat rack after finding the company whilst searching online. The price was good, the product as described and importantly delivered the following day!! Very good first experience.I will definitely return…

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Omar
2 years ago

Ordered a bed throw, was emailed the same day that it had been despatched. It arrived the next day at exactly the time indicated on the email. Wow, will be using them again, beautiful item, amazing service.

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Daphne
3 years ago

Mirror received with numerous cracks due to inadequate packaging. Very shoddy service. Will not be buying from them again.

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Kristy
3 years ago

Fast delivery and excellent business partner, I'm recommended the company.

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Julianna
5 years ago

I own a company too, and its rare to come across such professionalism and super customer service that covers everything from the point of looking for best prices to the point of having the product in your hands. I Just hope there business flourishes and is at the top as it deserves to be. Too good !!! please do not hesitate to buy they will be utter pleasure to deal with. Super fast delivery, top quality products and extremely good service!!!

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Giovanni
6 years ago

I ordered a Joseph Joseph drawer organiser and am very happy with the price and speed of delivery. Would recommend the company for internet orders.

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Francesca
7 years ago

I was dubious about using this website, since I had never heard of it before & the items I wanted were much cheaper than everywhere else. PayPal option convinced me to give it a go.

Goods arrived, they are perfect, well packaged and very quick delivery. I would highly recommend and will definitely use them again.

Is Black By-design legit or scam? Can I trust Black By-design?

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