Black By-design
Read 8 Reviews of Black By-design to check if it is legit.
Website & Phone:
⇗ http://black-by-design.co.uk
There were no problems with the order. It wasn't next day delivery but it arrived after 2 days.
Why I didn't give BBD 5 stars?
At a bare minimum though, I would say Black by Design need to consider adding tracking notification or at least a despatch notification email to say they've processed the order.
It's the one thing that is a must in this current e-tail climate; there can be no room for doubt as to whether the product is in stock and if it has been despatched, otherwise you as a retailer will be inundated with emails and phone calls, which I can imagine wastes your time and takes you away from selling your product and running your business.
Very friendly email though when I did chase them about despatch, so that's great. I think they mean well, but just need to tweak a few things to be stellar.
Thanks, and P.S. the right hook coat stand from Wireworks is brilliant. It has 5 double hooks that are evenly spaced around the pole to avoid coats overlapping. It's worth spending a bit more on Wirework's one to avoid the Umbra flapper that has 9 hooks. The Umbra version has hooks huddled into 3 groups of 3, and those 3 hooks are stacked on top of each other, which means 3 coats hang piled up together.
Also, the Umbra Flapper may look nice but it has an mdf base, which makes it break into pieces after a period of time, and the pole is made out of rubber-wood (and hasn't been stained particularly well).
The Wirework's right hook coat stand has a solid oak pole and solid oak blocks that connect the veneered oak hooks, and then there's a oak veneered base.)
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Goods arrived, they are perfect, well packaged and very quick delivery. I would highly recommend and will definitely use them again.
Is Black By-design legit or scam? Can I trust Black By-design?
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