Bluehavenpools
Read 7 Reviews of Bluehavenpools to check if it is legit.
Website & Phone:
⇗ http://bluehavenpools.com.au
Thanks
Steve currie
,
,
I called to leave a formal complaint but could only get through to message bank.
After reading the several complaints below all naming Andrew Nemes I am surprised he is still employed by the company.
,
BE AWARE because this man is able to turn the $30,000 concrete pool they advertise into a $70,000 nightmare you'll regret all your life.
In contrast to all those five star reviews you find on the web, that you can clearly see are not genuine, this company has the worst communication and the poorest customer service.
This guys have a history of wrong doing for years, Fair Trading received 567 complaints in the period from 1 January 2000 to 1 July 2008. They've been taken to CONSUMER TRADER AND TENANCY TRIBUNAL a few times, so BE CAREFUL do your homework before signing anything. All is publicly available on the web.
They will be very fast in taking your money, they won't care about what is written in the contract you sign all they seem to care is about your hard earned dollars.
Billy, my project manager, even had the courage to tell me he won鈥檛 finish the job after I refused to pay my third installment because they were not finished with works meant to be done under that progress claim.
He verbally abused me and threatened me over the phone and I end up having no project manager assigned.
I've been dealing with CEO, Remonda Martinez, but even her doesn't seem to care about their customers either. They are on breach of my contract. Construction time was meant to be 12 weeks as per contract specs, but they're over in more than 8 weeks already.
I've formally complained in writing to them to get them to finish the job they started so long ago and that I've paid them to do, but still waiting.
Also sent complaint to Fair Trading and SPASA. People from SPASA called me to tell me they've contacted Ms. Martinez but even with that pressure nothing had happened.
Ms Martinez has promised three times that job is going to be finished but to date I still with a $70,000 pit in my backyard. Last time she promised that all was going to be finished by 18/11/2016 was on 11/11/16, but to date no one has turned up on site to finish.
For Your own sake, when looking for Pool Builders and Designers, DO NOT DEAL WITH THIS COMPANY YOU"LL REGRET IT.
,
Same as the other reviews: a hard sell, offer of a dramatic discount & a promise to commence the job on the following Monday – all with one condition; immediate signing of the contract.
Demonstrating a sales technique not unlike that of a '70s aluminium home-siding shonk it was difficult to look beyond the comedy of it all. Nevertheless, I saw him off the premises telling him I wanted until Sunday to "research the matter".
He rang about 9.00am Sunday. I informed him of his & the company's less than credible Trustpilot profiles. "They all hate us, just like the big 4 banks", he bleated. I terminated with advice to him that at least said banks are not in liquidation.
,
,
Took the matter to Fair Trading NSW who tried to make contact with them but got no response at all, arranged a Conciliation hearing at NCAT, unable to reach an agreement with them and set down for a hearing 19 May, 2014 but nobody turned up from Blue Haven Constructions P/L. the NCAT Court made an Order in my favour that the company had to pay me back the full amount $8,050.00 immediately, which Blue Haven Constructions P/L completely ignored, I had the Order enforced by the Local Court all to no avail, the end result was that I later found out that the company went into Liquidation, and no money was available to pay me back.
I sent an email to the parent company about my experience but of course received no reply from them, they take no responsibility even though it was on their website that I requested the quote in the first place. If you come across the smooth-talking Andrew NEMES avoid him like the plague, he is just a rip-off merchant and a con-man.
Is Bluehavenpools legit or scam? Can I trust Bluehavenpools?
Our user(s) provided the above reviews and comments against Bluehavenpools, and they have been published as-is. We do not edit, change, or remove user-generated content. There is no amount of money that a company can pay to have their reviews or complaints manipulated, and we will not erase the Bluehavenpools reviews at any cost.