BoardUp
Read 100 Reviews of BoardUp to check if it is legit.
Website & Phone: ⚑
44279 Fremont Blvd Unit Q, Fremont CA
Fremont
94538
☎8003176182
⇗ http://goboardup.com
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I never received the wheels and the deck did not work.
After telling to open the deck reconnect battery essentially removing any waterproofing to send them video of this to then reconnect and try to short out the PCI board all the while refusing to reimburse or arrange replacement and return of this board.
This for a week i then get told why should they send me a item and not get to keep the money…… maybe because you sent me half a order and the half you sent did not work…
I think the question is why should I pay for two items and not receive them but receive one broken one and expect to be happy with that.
I'm adding his reply,,,,,After sending him another video
Issue is not that you refunded me for wheels, issue is that you never sent them and what you did send was broken and that you keep telling me to fix it after I told you I cant and that you don鈥檛 want to arrange collection and that you don鈥檛 want to accept responsibility for this after I have been telling you all week I want o sent it back to you.
I have sent you emails with fotos and videos of everything I have done as you have requested and your only reply is鈥︹€?
But I shipped out a working and 399 worth product out for what? For nothing?
Problem is you sent me something broken or if not broken then not working and the fact that you insult me
and bring my mother into the conversation tells me loads about you.
Regards
Danny C
From: Bin Lu <
Sent: 06 September 2019 14:52
To: danny coetser kruis
Subject: Re: How to open BoardUp
I just saw your bad comments online. and F U C K you.
Did you tell the truth to the public? and did not receive the refund of the wheels? Didn't your mom teach you to be honest?
I look down up you…
Bin
On Friday, September 6, 2019, 10:28:06 PM GMT+8, Bin lubin wrote:
I see where this came from. I did forget the wheel shipment. partially because this is the first order of Add-on + spare wheels. So we just ignore the rest. 🙁
Anyway. you are right that we do not have this kind of experience before. We have sold over 200 Electric BoardUp. and yours is the first case totally not work.
You can have Paypal to make arbitration. They will ask the seller to refund once the seller receives the returned item.
So here is my suggestion.
I will refund you in full. How about you help me to find the root cause by sending me a video showing that the PCB has the battery power. and the PCB connects to the power button( shows the physical connection is good). but when you press the button, it does not work. The reason is to help us to narrow down the reason. so that we can fix the problem in the next production.
Bin
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However, it'll be nice if future board can have some form of protection for the back-flap of the skateboard, as it seems that in order to fold, it's required to skid the back part onto the ground, which i believe will cause the back-wooden flap to wear down over time.
(However, I have to note that I'm a beginner myself, and not sure if those are part of the "normal" wear of skateboarding)
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For the board itself – I am actually surprised by the build quality and the capabilities of the electric motor on the board. Very good first impressions!
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