BoardUp

Read 100 Reviews of BoardUp to check if it is legit.

Website & Phone: 44279 Fremont Blvd Unit Q, Fremont CA Fremont 94538
8003176182
 http://goboardup.com

Emily
8 months ago

The Boardup is a great longboard. You might wonder why you would need your board to fold. We know that's useful when you are on public transport, or have to store it in a locker or under you desk at work. Or need to transport it in a backpack. But it's just a very tidy way to have your board stand neatly by the door, inviting you to ride. This board is very fast & smooth. It is a great beginner board. (I cannot comment on it's advantages for experienced riders because I am not one.) Thanks Bin for creating such a practical & fun board. After a couple of weeks, this machine makes me smile from ear to ear whenever I pick it up.

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James
8 months ago

I must admit even though there have been some issues due to the current situation, they have been resolved with amazing feedback. From the bottom of my heart thank you.

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Perry
8 months ago

It's a great skateboard

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Camille
10 months ago

Great board I love it. Rides super smooth.

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Lyndsay
11 months ago

bad customer Service

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Joel
1 year ago

When I got the board, it was great. It ran for a long time and went up to 25 mph like advertised. However, after using the board for 3 months, it started to have problems charging. The light for the charger would stay green when I plugged the board in. I tried multiple messages through their customer support team and I have had no response so far. It's been around three months since it's stopped charging. Maybe I'm just unlucky but I would think twice before purchasing the bolt edition of the BoardUp board. $500 down the drain.

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Zachary
1 year ago

Got this for my friend and he LOVED it. The customer service was amazing before and after buying the board. If you want a board, powerful and portable, just go for it. Couldn't resist buying another one for myself.

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Everett
1 year ago

Pretty good.

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Joni
1 year ago

Excellent board, I'll def be doing a video review on the bolt. Super fast and very easy to carry. Well crafted too!

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India
1 year ago

Totally works for what I need in my everyday commute, I may upgrade to electric version soon!

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Nadine
1 year ago

Great board and great service!

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Donte
1 year ago

The board was way better than expected, rides smooth and folds great. Nothing to complain about 🙂

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Ben
1 year ago

Shipping was a little conflicting, but other than that the board itself is awesome!

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Eva
1 year ago

Installing the board was super easy! The instructions were clear and simple.If it's your first time removing pieces from the longboard, not to worry, you'll get it. They come with a couple allen wrenches but you'll need your own tools to remove the existing wheels from your board.

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Jeffery
1 year ago

Great product and great customer service.

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Carina
1 year ago

I ordered a power deck and a set of extra wheels.
I never received the wheels and the deck did not work.
After telling to open the deck reconnect battery essentially removing any waterproofing to send them video of this to then reconnect and try to short out the PCI board all the while refusing to reimburse or arrange replacement and return of this board.
This for a week i then get told why should they send me a item and not get to keep the money…… maybe because you sent me half a order and the half you sent did not work…
I think the question is why should I pay for two items and not receive them but receive one broken one and expect to be happy with that.

I'm adding his reply,,,,,After sending him another video

Issue is not that you refunded me for wheels, issue is that you never sent them and what you did send was broken and that you keep telling me to fix it after I told you I cant and that you don鈥檛 want to arrange collection and that you don鈥檛 want to accept responsibility for this after I have been telling you all week I want o sent it back to you.
I have sent you emails with fotos and videos of everything I have done as you have requested and your only reply is鈥︹€?
But I shipped out a working and 399 worth product out for what? For nothing?

Problem is you sent me something broken or if not broken then not working and the fact that you insult me
and bring my mother into the conversation tells me loads about you.

Regards
Danny C

From: Bin Lu <
Sent: 06 September 2019 14:52
To: danny coetser kruis
Subject: Re: How to open BoardUp

I just saw your bad comments online. and F U C K you.

Did you tell the truth to the public? and did not receive the refund of the wheels? Didn't your mom teach you to be honest?

I look down up you…

Bin

On Friday, September 6, 2019, 10:28:06 PM GMT+8, Bin lubin wrote:

I see where this came from. I did forget the wheel shipment. partially because this is the first order of Add-on + spare wheels. So we just ignore the rest. 🙁

Anyway. you are right that we do not have this kind of experience before. We have sold over 200 Electric BoardUp. and yours is the first case totally not work.

You can have Paypal to make arbitration. They will ask the seller to refund once the seller receives the returned item.

So here is my suggestion.

I will refund you in full. How about you help me to find the root cause by sending me a video showing that the PCB has the battery power. and the PCB connects to the power button( shows the physical connection is good). but when you press the button, it does not work. The reason is to help us to narrow down the reason. so that we can fix the problem in the next production.

Bin

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Mackenzie
1 year ago

Had a great experience, I got multiple updates on my order and was helped along the way due to my overseas shipping.

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Adriana
1 year ago

Board came in 14 days, one day earlier than actually scheduled! Board looks like its been made out of high quality materials. So far I'm happy with it!

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Deidre
1 year ago

Excellent skateboard! Everything is of top-notch quality.
However, it'll be nice if future board can have some form of protection for the back-flap of the skateboard, as it seems that in order to fold, it's required to skid the back part onto the ground, which i believe will cause the back-wooden flap to wear down over time.

(However, I have to note that I'm a beginner myself, and not sure if those are part of the "normal" wear of skateboarding)

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Alison
1 year ago

The rising experience on my BoardUp is sooo smooth and gets me around my area QUICKLY! It easily folds in half and fits in my backpack and its handle makes it comfortable to carry for extended periods. As someone who has been skateboarding for more than a decade, I wish BoardUp had been in my life years ago!

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Katharine
1 year ago

awesome board

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Alan
1 year ago

Package with board arrived quickly and board looks nice and flawless. I still have to use it extensively but so far I feel like I received a product that's worth the asking price.

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Sam
1 year ago

Best board I've owned in a great long while. Might seem like a dongrade from my Loaded Tan Tien, but I find it to be just a comfortable of a ride 🙂 turns on a Dame, the locking mechanism is smoth as glass; hop off, kick the switch with my heel, and up she folds. I've used it since Wednesday (June 5th 2019) and it's now friday. 4 mile round trip commute on the daily up and down hills. can't wait to invest in the motor

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Lizette
1 year ago

For the company – excellent service, quick delivery, very responsive customer support. Highly recommended.

For the board itself – I am actually surprised by the build quality and the capabilities of the electric motor on the board. Very good first impressions!

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Isabel
1 year ago

super handy producrt. Makes tons of fun, looks durable and works fine

Is BoardUp legit or scam? Can I trust BoardUp?

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