Bombich Software

Read 4 Reviews of Bombich Software to check if it is legit.

Website & Phone: Greenacre Avenue 63 Longmeadow 01106 United States
 http://bombich.com

Andrea
1 year ago

I wish I could give more stars as I appreciate the difficulty in producing a backup system for macOS when Apple make it challenging with their own updates that can corrupt the process.

I have personally found that this is not a backup solution for a MacBook that you choose to back up wirelessly over a network. This is despite the advertising that it could be from Bombich on their landing page. If you choose to plug your laptop into a hard drive on a daily basis then this may work for you.

Issues I encountered are:
– The backup process intermittently failed on a regular basis over the network.
– When I actually needed it, the restore process completely failed which lead to hours of attempted data recovery. On my initial attempt the data storage process meant that it restored the system to a separate disc image that bricked the hard drive and required a complete reinstall of the Mac OS. I then had to trawl the files to restore my documents.
– When I contacted support they just stated that it was my fault for choosing the particular backup system and not plugging my laptop in to create a bootable hard drive. There wasn't much of an effort to resolve any issues. Very disappointing.

On a more positive note, my data was actually backed up, although it was a struggle to get retrieve it. I have since moved back to Time Machine.

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Tyrell
1 year ago

Have been using Carbon Copy Cloner for several years without problems.
Have not yet switched to Catalina, so cannot comment on the other poster's difficulties.
In my experience, this app is the most well thought-through I have used, with a friendly, non-irritating screen interface which makes backups a cinch.
It is reasonably priced, they have been generous with upgrades, and the customer support is superb. Recently I contacted them with several questions, and received an email response _within 30 minutes_ which A) answered all my questions pleasantly and helpfully and B) referred me to links with detailed info on how to test backups to make certain they will work as necessary. This is in great contrast to the majority, where they happily tell you they have created a "ticket", and then you wait for weeks for a reply from someone who has not bothered to read (or obviously can't understand) your original question.
Highly recommended.

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Isabel
1 year ago

Sad to say I trusted this back up and when I needed it most it failed the resultant e mails to and from the company were difficult and hard to follow and finally when given the email regarding booting from USB some 5 days into the saga it stated you can not boot from an encrypted hard drive Save it to say if you are running Catalina you can not use the software without changing the back up disk format then you can not use an encrypted Mac OSX disc and the boot from the backup you have made it will not work as I found out
The Web has a lot on this and its sadly not good news and one twitter comment from the company is wait for the dust to settle not good when you need the back up you are unable to use
all in all not very good customer service and poor communication

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Jill
10 years ago

A life saver – Don't forget to donate

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