Booktaxispain

Read 2 Reviews of Booktaxispain to check if it is legit.

Website & Phone:
 http://booktaxispain.com

Guillermo
1 year ago

Appalling company, avoid like the plague. Our driver at airport complained that he'd been waiting for over a hour, even though we'd emailed the company to say our flight would be late, but at least he was there. He drove ok, but had his mobile on his leg and was looking at it all the time.
The return journey, well, it never happened! After waiting for 10mins, i caled company to ask where taxi was, they said "we can not get hold of driver, as not answering phone, best you get another taxi!" so i waited another 5 mins minutes, i got same reply, i said " i have no idea where to find a taxi in a strange city", they said "just stop one in the street" So i hunted one down with the help of the local police. I have a family with 2 children, and walking round the streets with luggage was not acceptable. Eventually i found another firm, who took us to airport, and luckily made our flight.
They have reimbursed me for the journey that the failed to make, but that does not lessen the blow, i expected a full refund and also the money i spent with the other firm, but alas, they did not want to know. A gesture of good will would have been appreciated. I run a taxi firm, and if you accept payment from a customer, that is a contract, and you honour that contract, if not, you reimburse for the full journey and also any added costs. So i urge anyone who reads this not to use this appalling company.

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Donna
2 years ago

Upon arrival at airport noone was waiting for us had to ring four different numbers eventually got through to someone who didn't even speak English had to find a local tovtrsnslate. In return to airport again same thing happened no shoe had to call them they didn't understand and were parked up 5 mins walk away nowhere near where we were dropped off!

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