I ordered a car battery from autopointcarparts.co.uk aka justcarbatteries.co.uk aka MINTEXBRAKESHOP.co.uk aka boschcarbatteries.co.uk aka caraccessoriesandparts and other trading names from the same address in Preston: 11 Langcliffe Rd, Preston PR2 6UE. Check google maps for a tiny shop on a housing estate – not the professional companies presented on their websites.
I'm still waiting on my order and haven't even been sent a confirmation email, or any form of acknowledgement, even though they took full payment from my credit card right away. Their phone is constantly engaged or rings out. They completely ignore emails.
EDIT: I managed to get one answer to multiple phone calls. A woman answered "hello" like you were phoning someone's house. Promised a confirmation email that never arrived.
I've now received a battery. Not the one I ordered. No paperwork, product packaging, receipt, warranty details or anything. The battery was loosely wrapped in thin bubblewrap and put in a loose cardboard box. I'm not even sure it's a new battery as the labels are peeling and it's scratched in places. I've written a complaint to my credit card company.
Disgusting way to treat customers