Bossliving Reviews - Bossliving Scam or Legit

Website:
 http://bossliving.co.uk

Sheldon
4 months ago

I had almost identical issues with poor service when ordering from Boss Living and had to open disputes with my credit card company in order to get the products I'd ordered. Two years down the line, I called them again to ask for a replacement cushion for a chair I had bought from them which had sagged badly and ripped in places. I was told they don't do replacement anything, has to be a new chair and as I was 1 month out of warranty, I'd have to pay full whack. They wouldn't do a trade-in and wouldn't offer any concessions at all, even as it was a replacement. If I do buy new, I'll order from Pash Classics who sell the same products at roughly the same price. I think they're just very unhelpful and not the least bit customer-oriented.

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Lydia
5 months ago

PLS AVOID THIS COMPANY AT ALL COST AS THEY HAVE DEFRAUDED ME BY NEVER SENDING MY COMPLETE ORDER, I CONTACTED THEIR CUSTOMER SERVICE WHICH IS HORRIBLE SAID THERE WAS NOTHING THEY CAN DO…I WILL DO EVERYTHING LEGALLY POSSIBLE TO GET MY REMAINING ORDER OR REFUND. THEY HAVE ROBBED ME

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Colleen
1 year ago

i ordered an eames chair from them on 24 Nov 19. Heard nothing for a week then a phone call to say delivery was happening tomorrow as they "were in the area". As someone who works for a living this was not possible at such short notice. Lots of umming and ahhing and sharp intakes of breath from them about when they would have someone in the area again before finally committing to delivering the following week. That week passed and then committed to deliver the following week. This occured 4 times before i cancelled the order. 5 weeks and 4 missed delivery windows. In the meantime I also sent them at least 3 emails which were never responded too, even the stroppy ones telling them i wanted to conacel unless deliver was made ASAP and called them twice a day for 3 weeks. Only 2 or 3 were ever picked up. The rest just rang and rang.
I've now had to involv my credit company as after 2 weeks there is still no refund, no confirmation the refund is going through and NONE PICKS UP THE PHONE OR ANSWERS EMAILS. I actually think that service is so terrible they must have gone into administration as there is no way anyone can run a business this poorly and care so little

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Dominic
1 year ago

I ordered chairs in DSW eames style. I received my order (in France) in less than two weeks (get them by Chronopost, let in the local post office : avoided me to wait one day at home 🙂 ). The chairs are conform to the pictures. No notice but it was quite instinctive.
However, I remarked that the cushions were missing : I wrote to the customer service and received them 3 days later !
My boyfriend also made two orders on that site. Even if he waited more for the first order, everything has been received perfectly. I recommand Bossliving.

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Shante
1 year ago

In love with my eames lounge chair, great quality fast delivery, I would recommend.

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Ariel
1 year ago

Great company, staff were really helpful in finding me the perfect product that would fit for what I wanted, the quality of the products is high they are really well built, would recommend them.

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Cierra
1 year ago

Great customer service, had a bed from them and a couple of stools for my studio, great customer service, the bed was really well built and comfortable and the stools were solid too.

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Karissa
1 year ago

Bought a Eames Lounge Chair. Quality is reasonable for the price point but communication was terrible. Wasn鈥檛 informed when delivery would be until driver was 30 mins away (weekday so was out). Had to chase them frequently to reschedule, no communication from them, and then driver called to say he was 30 mins away on the delivery day before going to the wrong address and turning up an hour and a half later.
Packing for the chair was terrible and required a crow bar to open the pallet (nailed down, not screwed), lots of splintered wood and breaking down a pallet box, and chair itself required self assembly without instructions (not complicated, but even so). Would encourage paying more for a better service.

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Leanne
1 year ago

Ordered a eams rocking chair which arrived on time and perfectly packaged. Delivery was fantastic and if a problem does arise or you have an issue they tend to assign a rep to your case straight away, I鈥檓 actually quiet amazed at how well they鈥檙e doing in terms of helping the customer out and dealing with orders etc, quality products backed by amazing customer service. Just shocked

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Leanne
2 years ago

I ordered a beautiful clear Perspex style chair. The order was dispatched promptly and was easy to assemble. It looks perfect in my dressing room!

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Kirk
2 years ago

Excellent company. Customer service was top notch with all the products being top quality

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Shauna
2 years ago

Ordered a chair on the basis the website advertised 24 hour dispatch. It was actually another 2 weeks till the chair arrived and it came with the wrong leg colour. I tried calling but like all previous attempts nobody answers the phone. Eventually my email was responded to and the correct legs were sent out. I asked what to do with the previous legs twice and I was eventually told they don鈥檛 want them back.

Communication is awful with this company and customer service non existent. They promised compensation at one point but this never materialised.

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Toby
3 years ago

Absolutely fabulous!
Great product, fast delivery, easy to assemble! Huge range of colours to choose from on the chairs! Amazing!

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Terry
4 years ago

Fast delivery , high quality

Many thanks

David

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Shawna
4 years ago

Despite an initial communication glitch my Arne Jacobsen table lamp arrived on time – and it looks great! OK – so it's a copy, but I can't afford 拢600 plus for an original. This is a very acceptable decently made version at an affordable price – I love it! These still aren't cheap – but you get what you pay for and I wanted a lamp that was of a sturdy construction, not some flimsy aluminium lookalike. I looked at several alternative suppliers but Boss Living were the most reasonable in terms of price and delivery. So, if like me, you're a Skandiphile on a budget, take a look at Boss Living.

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Sheila
4 years ago

Thanks for the friendly service, and speedy delivery! I love my eames Rar chair in my new nursery!! Will be recommending your amazing web shop. ??

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Bonnie
4 years ago

Finally I've found a website that has style!
When I ordered my Kensington side board I was thrilled that I finally found a hand made (and in Britain too- bonus!) cabinet!
I've been looking for ages for something that isn't 'oak warehouse' style furniture!

When I called to enquire about delivery and options for colours/customisation, the man that answered the phone was really helpful. He even told me that I could further personalise my cabinet if I chose to. However the style of the Kensington was exactly what I was looking for so opted for the standard model!

I couldn't believe it when my side board was delivered within one week! And the lovely man even hand delivered it for me and helped me take it inside – which apparently isn't 'the norm'!

If you are reading this and wondering whether you should buy from this company, you won't be disappointed. I have already recommended them to a few of my friends who have complimented the cabinet!

Thanks Boss & to all that arranged the smooth delivery for me!

Jane- a very happy customer!! I will order again!

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Beatrice
5 years ago

Needed to be delivered on a Friday, as only had this day off in a long time, to my delight the bookshelf arrived as requested, and very very well made. Thanks happy customer.

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