☎0800 246 1005
The trouble is the email stated "seller has not given any despatch details". After two days waiting for my order and no further update on status of my order, I tried to email Bottomline directly, no response. I tried to call, no answer. Finally not knowing if all the staff at Bottomline had been struck down with Covid-19/ gone bust/whatever I reordered the same parts from another retailer and applied for refund from Bottomline. They finally get back to me via paypal messaging to say order has been despatched! The other retailers order arrived first so used their parts. I told Bottomline I'd be sending them their stuff back, they said no problem if all in original sealed packaging and within 30 day refund period I'd get refund. Trouble is I did not send back via tracked postage, now it appears they are disputing having received my parcel.
Moral of the story, dont trust Bottomline Marine. I should have known, based on the Isle of Man seems they are a bunch of crooks!
Dean at Bottomline took the time to discuss the product I was ordering (a Loncin 3500i generator) and was very knowledgable about it.
Despite atrocious weather nationally, and this company being based in the Isle of Man my order arrive within 2 working days. What was even better…… they beat the Machinemart price and gave FREE delivery
Great service and 'can-do' attiftude. Will be turning to these guys for future business. Highly recommend them.