Bottomlinemarine Reviews - Bottomlinemarine Scam or Legit

Website: Unit 8, Middle River Industrial Estate Douglas IM2 1AL Isle of Man
0800 246 1005

4 months ago

Avoid this company. I ordered 5 items for my Yanmar 3GM engine over 3 months ago and am still waiting for two hoses to be delivered despite repeated chasers by email and phone. They promise updates and callbacks but never deliver. Not to be trusted.


4 months ago

Excellent service. I ordered item, was delivered by courier two days later. No hassle transaction.


6 months ago

I'm a yacht owner, recently I tried to order parts for my inboard Yanmar engine from Bottomline Marine. I paid via Paypal and got immediate confirmation of my order with automatic paypal message to my inbox.
The trouble is the email stated "seller has not given any despatch details". After two days waiting for my order and no further update on status of my order, I tried to email Bottomline directly, no response. I tried to call, no answer. Finally not knowing if all the staff at Bottomline had been struck down with Covid-19/ gone bust/whatever I reordered the same parts from another retailer and applied for refund from Bottomline. They finally get back to me via paypal messaging to say order has been despatched! The other retailers order arrived first so used their parts. I told Bottomline I'd be sending them their stuff back, they said no problem if all in original sealed packaging and within 30 day refund period I'd get refund. Trouble is I did not send back via tracked postage, now it appears they are disputing having received my parcel.
Moral of the story, dont trust Bottomline Marine. I should have known, based on the Isle of Man seems they are a bunch of crooks!


3 years ago

Great, friendly and personal service. Having been disappointed by the intransigent attitude of a major UK company (Machinemart). I decided to cancel my order with Machinemart and try a small business.

Dean at Bottomline took the time to discuss the product I was ordering (a Loncin 3500i generator) and was very knowledgable about it.

Despite atrocious weather nationally, and this company being based in the Isle of Man my order arrive within 2 working days. What was even better…… they beat the Machinemart price and gave FREE delivery

Great service and 'can-do' attiftude. Will be turning to these guys for future business. Highly recommend them.

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