Bouden Coach Travel Reviews - Bouden Coach Travel Scam or Legit

Website: Unit 7 Hayward ind park Birmingham B357BT United States
0800 112 3770
 http://boudencoachtravel.co.uk

Jesus
5 months ago

Hi The service with Buoden travels was excellent.we really enjoyed the trip and was quite comfortable.Mr Adel who helped us to confirm the booking and he was so polite and friendly 馃槉.The drivers Mr Michael and Mr pav who were really supportive through out the journey and so punctual on timings.I recommend 100% for the services.Thank you once again to the buoden team….

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Chantel
11 months ago

Excellent Service as always!!
The coaches are brand new or at least feel that way. I鈥檝e used them for many years now mainly to sporting events and they have never failed me. The drivers are always of the highest calibre and always on time, polite and very much part of the first class service.

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Jenny
1 year ago

Thank you Bouden great service, this is the fith time of using you and was all fantastic.

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Dianna
1 year ago

Very easy booking process, quick replies from the friendly Bouden's staff, time efficient drivers and good quality vehicles.

A supplier I will continue to book for all my future events.

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Dominick
1 year ago

Had a coach booked to liverpool for a birthday party. Coach didnt turn up, driver didnt answer the phone after numerous calls, the office didnt answer the phone after numerous calls and resulted in the weekend being ruined. Would never book through this company.

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Claudia
1 year ago

Excellent service from Manisha and the driver was also brilliant. He was on time, polite, lovely and had sweets for us for the journey!!

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Daniel
1 year ago

We had a very comfortable and clean coach with a very friendly driver. He was very punctual and obliging. A very convenient drop off and pick up point at which he was waiting for us in good time. Wouldn't hesitate to use again.

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Danielle
1 year ago

Great day out with a lovely coach driver, coach was fabulous and everything went smoothly.

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Allison
1 year ago

Brilliant service.
The driver turned up on time, the vehicle was immaculate.

He was a safe and courteous driver and got us to and from our destination without any problems.

I would recommend Bouden's to anyone.

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Penny
1 year ago

I Booked a standard minibus for a day at the races the coach arrived on time , but we were very dissatisfied with the coach very old and the driver struggled to get it up a hill on the M5 won鈥檛 be using this company in future

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Alvaro
1 year ago

Unfortunately we had a complete disaster using Bouden Travel and they have since refused to respond to any emails to deal with the complaint. We organised a number of coaches for our clients and one did not turn up, leaving us to try and get clients in taxis last minute and then one coach dropped clients at the event and then didn't come back leaving them stranded. Not only have they not responded, I presume as they owe over 拢1000 in compensation but they are trying to blame another company that they farmed the organisation out to.

All round shambles and we will be placing a County Court Judgement against them if this is not resolved with days.

DO NOT USE

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Ross
1 year ago

Fantastic service excellent customer service prompt pick up the finest vehicles us Walsall supporters will continue only to use Bouden due to how good the service is and I know we will continue to get

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Jami
1 year ago

Excellent level of service received both whilst travelling and post travel. My daughter left her electrical device on the coach when our journey was finished and within a few hours it was located and packaged up ready for collection. Cannot ask for a better service than that and nice to know there are still some very honest people out there. I cannot recommend this travel company enough.

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Chantel
1 year ago

Excellent service ! Our coach was lovely and comfortable. Our driver was very nice and allowed us to connect our phones to the speakers and have some music on (there was 12 of us going to a restaurant on a big family event so all age groups) and we were all so happy with the service- our lovely driver even picked us up an hour earlier on a last minute request. Ps. We also did some shopping around before closing this company and it was all in all the best value! Would definatley reccomend.

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Ivy
1 year ago

Overall, a great service offered by Bouden's. Our driver on the journey from Derby to Birmingham airport was 20 mins late, which was a bit of a worry on the morning, however he was polite and apologetic, and we got to the airport in plenty of time.
It would also be good to have the driver's details texted or emailed in advance of the journey, just to speed up communication when arriving into an airport (i.e, where the coach will be waiting).

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Jesse
2 years ago

We used Bouden Coach Travel for our football team's recent FA Vase match away in Manchester and I have to say the quality of service was first class !! The coach was immaculately clean both inside and out, the driver (aka Big Fish) was so friendly and courteous throughout the trip and the staff (particularly Sophie the Sales Manager) were so helpful throughout the booking process that the whole thing was a pleasurable experience from start to finish. Will definitely be using Bouden's in future for our travel requirements – Tim (Cadbury Athletic Football Club)

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Frederick
2 years ago

We had Bouden Coach Travel for the first time on 23.12.18
16 seater Mini Coach.
I questioned those who went on the travel, and got them to score out of 5 – 3 Questions.
Driver – Top Marks: lovely driving. No sudden braking or swerving.
Driver's Politeness – Top Marks
Comfort of seating ended up being 3.5 out of 5
Considering there were 16 of us traveling. The score is very good. However, we booked a standard minicoach and not a luxury one.
This firm were absolutely first class and kept in touch right through from the booking of the coach to their final email today.Well done Bouden Coaches. And a special mention of Hannah For her help and concern. Thank you Hannah

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Kelvin
2 years ago

I needed to find a coach company to to transport important clients to meetings across the UK and were looking for luxury vehicles to do so.

After speaking with a few different companies I came across Bouden Coach Travel who were able to offer the coaches for conferences and V Class and S Class cars for personal airport transfers.

Cost effective and reliable, would 100% recommend!

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Edwin
2 years ago

I booked with Bouden coach travel for a large hen party from the west midlands to Liverpool and back. After doing a price comparison i saw straight away they were very competitive. Not only this but the polite and very helpful staff made it very easy to book from start to finish and arrange pick ups that suited us. I dealt with Sophie Baugh in the office who made arranging a large party stress free.

When the coach arrived it was immaculate and we had a very friendly and helpful driver. We went on to book again for a second hen party to ascot which the service was just as great.

I would defiantly recommend this company and give them an extra star if i could!

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Don
2 years ago

Excellent service, driver was punctual, coach was of high standard and very clean. Back office staff very polite, helpful and understanding. Would recommend in a heartbeat.

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Ty
2 years ago

I booked return transfers to the airport for ten of us this autumn. We left at 03:30 hours and came home at 23:00 hours so no-one fancied driving. The executive minibuses were fabulous, the drivers were punctual, friendly and helpful. I couldn't fault the level of service from Bouden Coach Travel and would definitely recommend them to anyone.

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Tonya
2 years ago

We booked through Bouden travel for a charity challenge, where our colleagues were dropped off at a secret location 60 miles away. Our driver fully embraced the spirit of the challenge and was so friendly and helpful. This charity event was very important to us, and he really helped get the day off to a good start.

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Emily
2 years ago

Bouden customer service was amazing – every time I contacted them about my booking they were patient and helpful. We had two bookings for the same day for a work social – for each journey they were on time and efficient. Definitely recommend them!

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Audrey
2 years ago

This was our first experience of Bouden Travel and I can only say they went above and beyond with their service and professionalism.
Will definitely be using them again.

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Britni
2 years ago

Tipton to mablethorpe and back. Fantastic service. On time, brilliant drivers. Would definitely use and recommend this company. Thanks Boudens.

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